Customer reviews of SOSAV

I was not informed of the time of receipt and it is regrettable. However product in perfect condition

Usually very satisfied with the material, this protective glass is a little small for an iPhone 11 pro .

It is important to check that the product is in stock because the announced delay of 7 to 15 days is rather 1 to 2 months (or even longer). There is a part missing in my order. I ask for a refund but nobody answers my emails. Otherwise for the parts received, it remains consistent.

The product and the delivery are completely in conformity. The only downside to this transaction: the delivery costs announced were not respected. I had to pay an additional postage when I received the package. These costs have been multiplied by three.

There was an error during the preparation of the order. I received the order from someone else. In itself this is not very serious, but no response from customer service for a week... However, based on my previous experiences, I recommend SOSAV

The product sent was not compatible, the after-sales service is very unresponsive (no answer on the phone, only 1 return email after 1.5 weeks). Product exchange, everything works perfectly

When I picked up the package, it was taped all over, so it was torn all over because I guess it didn't stand up to the transport. In addition, inside, the box was broken so the devices purchased have suffered shocks and do not know if they work. I advise them to put bubble wrap and not paper to support the shock of the deliveries.

Very disappointed, the part does not match, I contacted customer service for a return, and I had no answer. I do not recommend ordering from this site.

Bad item received, contact made with the after-sales service, all items sent to the after-sales service, but no return from them...

I am very pleased with the service and the quality of the product. I have received a 3dsxl screen and I am very pleased with the service. Ordered a 3dsxl screen and received a 3ds. Sent photos to prove the error and very slow response. Waiting to this day for a favourable response for the return of the correct screen. I'm waiting for a positive response to return the correct screen. If I receive what I ordered soon I will put 5 stars and could recommend the site. Thank you

I ordered a griffin survivor shell, I received something else entirely, with no equivalence.

The descriptions deserve more details and a small product error in the delivery ... Attention!

Do not order on this site they do not even assume the orders 6 months to receive an order and always incomplete in addition ..........

Very disappointed the site showed me -15% and the code never worked. Even after contacting customer service.

Nothing in the shipment indicates the model of the mobile?

On the Sosav website, the photo of the product I bought corresponds to a very good quality Lifeproof case, whereas the item I received does not correspond at all to the photo. The closure systems are different, the closure of the headset connection is different, the home button is different, the protection of the volume and mute buttons is non-existent, etc. .... And finally, the case I received is of very poor quality and I have serious doubts about the waterproofness of the item received. If I wanted a poor quality counterfeit, I would have gone to AliExpress and I would have paid only 3€. By going to Sosav, I paid the same counterfeit at the high price !!!! 29,99€ for two shells....I didn't expect to receive what I got...

Service department very slow to respond.

Very disappointed, incomplete package. Two protective films for pixel 4a. The films are sold for less than two euros each but it is mandatory to take them with applicators (one per film) and wipes. A total of 22 euros. Let's admit it, even if it already looks like a slightly forced sale. The last thing is when the package arrives and there is only one applicator and no wipes. I could have paid less than 4 euros for this order. what can I say ....

Fast shipping... The wrong part. Unreactive to deal with the problem. Still waiting to hear back.

In case of error of order and return of the parcel with their procedure no refunding and no more answer to the mail therefore I think that it is a site to banish

I ordered a hydrogel film for my Galaxy A32, it is a few millimetres too big and comes off when I put the shell on. I contacted the after sales service, they asked me for my order number and I never heard from them again. Very disappointed.

The presence detection tablecloth that should be connected between the glass and the chassi is not present. I have been asking for over a week if this is normal and I still have no answer. I am very disappointed with the service hence my 1 star rating.

iPhone battery ordered. Delivery of iPhone Screen. Request for exchange without result. Proceedings initiated.

No service, no phone service, to cancel your order.

send to send but not always compliant

I received the part but there is a problem with the adaptability on my console... I contacted them and provided them with the information they asked for. I haven't had any answer since. I'm left with an unusable part, I've spent money and a console that is still broken... Really unhappy at the moment...

I'm not sure if this is a good idea or not, but I'm sure it's a good idea.

I changed my screen with the video It didn't change anything I only received half of the order I'm waiting to be refunded because they charged me everything anyway I don't recommend it I've never seen that. Sending you half an order!

I placed a first order in August but it did not come through. Dopo i numerosi solleciti mi hanno rimandato il pezzo che avevo scelto e questa volta è andato tutto ok.

The tool to remove the screen of the iPhone is not of good quality, I did not succeed in removing my screen, the seal is too sticky even by heating with a hair dryer, so I did not take the risk in disassembling the whole, I am with a kit and a battery that will never be used .....

2 items purchased an iPhone battery very good a quitte de démontage qualité a revoir sur les parties plastiques cassent au moindre effort.

Given the late delivery I asked for a refund, no answer, and a month later they delivered the part I didn't need, not cool

last product ordered, defect on the screen

I'm very pleased with the service and the quality of the product. I'll come back to you soon.

Could not find the right model

My package was delivered on time but the touch screen does not work.

I am disappointed, because after the installation of the screen, it showed me a blue screen, while before there was just a crack

You sold me all the material to replace the battery of my Xiaomi mi 9 se... But the battery has been in restock for 1 month.... And I'm doing 2 charges a day while waiting.. ' Great !!!! 👍👍👍👍👏👏👏

I placed the order in September and just received it. The delay between the order and the delivery was very long. I understand that there may be delays at the moment but the least you can do is to keep your customers informed and make a commercial gesture. Sincerely, Marine Brogat.

I am very pleased with the service and the quality of the product. I have not received the product I ordered and of course the delay.