SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
I changed my screen with the video It didn't change anything I only received half of the order I'm waiting to be refunded because they charged me everything anyway I don't recommend it I've never seen that. Sending you half an order!
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Daniela B.
Rating: 3 out of 5
following a purchase from 15/11/2021
I placed a first order in August but it did not come through. Dopo i numerosi solleciti mi hanno rimandato il pezzo che avevo scelto e questa volta è andato tutto ok.
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Camille L.
Rating: 1 out of 5
following a purchase from 27/10/2021
The tool to remove the screen of the iPhone is not of good quality, I did not succeed in removing my screen, the seal is too sticky even by heating with a hair dryer, so I did not take the risk in disassembling the whole, I am with a kit and a battery that will never be used .....
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Claude R.
Rating: 3 out of 5
following a purchase from 15/11/2021
2 items purchased an iPhone battery very good a quitte de démontage qualité a revoir sur les parties plastiques cassent au moindre effort.
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Claude Z.
Rating: 2 out of 5
following a purchase from 11/09/2021
Given the late delivery I asked for a refund, no answer, and a month later they delivered the part I didn't need, not cool
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Elodie S.
Rating: 1 out of 5
following a purchase from 13/09/2021
last product ordered, defect on the screen
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Dina S.
Rating: 1 out of 5
following a purchase from 07/11/2021
I'm very pleased with the service and the quality of the product. I'll come back to you soon.
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Vincent T.
Rating: 3 out of 5
following a purchase from 06/10/2021
Could not find the right model
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Arnauld J.
Rating: 2 out of 5
following a purchase from 14/11/2021
My package was delivered on time but the touch screen does not work.
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Karine B.
Rating: 1 out of 5
following a purchase from 31/10/2021
I am disappointed, because after the installation of the screen, it showed me a blue screen, while before there was just a crack
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Didier L.
Rating: 2 out of 5
following a purchase from 15/11/2021
You sold me all the material to replace the battery of my Xiaomi mi 9 se... But the battery has been in restock for 1 month.... And I'm doing 2 charges a day while waiting.. ' Great !!!! 👍👍👍👍👏👏👏
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Marine B.
Rating: 2 out of 5
following a purchase from 13/09/2021
I placed the order in September and just received it. The delay between the order and the delivery was very long. I understand that there may be delays at the moment but the least you can do is to keep your customers informed and make a commercial gesture. Sincerely, Marine Brogat.
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Mohand Akli L.
Rating: 1 out of 5
following a purchase from 27/09/2021
I am very pleased with the service and the quality of the product. I have not received the product I ordered and of course the delay.
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Matthieu B.
Rating: 3 out of 5
following a purchase from 31/10/2021
Everything was working perfectly for a week and then black screen 😕 ? Can I send it back to get another screen, if the warranty applies? Normally satisfied with SOSAV. Sincerely
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Fabienne S.
Rating: 2 out of 5
following a purchase from 11/11/2021
I had ordered a fushia coloured protection and I received a blue one
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Mohamed A.
Rating: 1 out of 5
following a purchase from 22/10/2021
Null and void first time and last order from you I ordered a part that was in stock but received 3 week since finally not in stock 😡
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Modibo D.
Rating: 3 out of 5
following a purchase from 23/10/2021
I received my product. With an extremely long delivery time . I had to order my part on AliExpress three days later which arrived before ....
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Pascaline C.
Rating: 1 out of 5
following a purchase from 07/11/2021
I've only got one star because I haven't received my order yet.
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Samy H.
Rating: 2 out of 5
following a purchase from 20/10/2021
3 weeks waiting for the 2nd radiator the heat pipe bent lengthwise.
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Thomas M.
Rating: 2 out of 5
following a purchase from 07/11/2021
Still waiting for part of my order made several weeks ago.
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Belaid A.
Rating: 1 out of 5
following a purchase from 09/11/2021
My order has still not arrived after 10 days?
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Jean-Paul L.
Rating: 1 out of 5
following a purchase from 06/11/2021
Good product quality
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Rodolphe A.
Rating: 2 out of 5
following a purchase from 17/09/2021
Nice site, product (a battery for a Nokia Lumia 1520) cheap and noted "delivery within 15 days". Unfortunately, we had to wait more than a month to receive the product. Finally, the battery turned out to be non-functional.
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Charles M.
Rating: 1 out of 5
following a purchase from 03/11/2021
This mailing, in response to a complaint, does not solve my problem.
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Karine C.
Rating: 3 out of 5
following a purchase from 10/10/2021
The order arrived well but with too much delay...
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Theo S.
Rating: 1 out of 5
following a purchase from 24/10/2021
So it's amazing, I receive a first part for my controller that is not the right one (they sent me a chassis of another model.) So I send an email to explain my problem: no answer. A few days later, I receive an email (hurray) telling me: your package will arrive tomorrow. I think it's great, they sent the right part (I had sent a picture of my part) and then, TADAA, a second wrong part. Logistics to review, perhaps it should have contacted me before sending a part without knowing. In short I do not recommend
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Anaïs D.
Rating: 1 out of 5
following a purchase from 22/09/2021
Good reactivity on the orders but a purchase of screen which does not function and, after request of change, the second does not function either... Very disappointed seeing the purchase price!
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Davy V.
Rating: 1 out of 5
following a purchase from 18/10/2021
The battery corresponds well to my phone. I've been using it for a while now, but it's not quite compatible, as it doesn't support fast charging with a beep from the phone every 15 seconds. I've been using it for a while now, but I'm not sure how long it'll last. Since the tests that did not solve my charging problem and the sending of 2 unanswered emails to have a battery exchange or a refund in 15 days, I am not at all satisfied. I have not found a phone number to reach them. Therefore I do not recommend the site.
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J P.
Rating: 1 out of 5
following a purchase from 27/10/2021
Defective battery
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Daniel D.
Rating: 1 out of 5
following a purchase from 19/10/2021
I am disappointed with the quality of the screen. Indeed, the input is really difficult and is not consistent with the original. Product to avoid.
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Tony N.
Rating: 1 out of 5
following a purchase from 28/09/2021
No rating! Extremely disappointed! Flee this site!!! Incomplete delivery, not honored, products do not match order. I sent back an item that was the wrong color, they recommend the wrong color, I have the order rectified and I get it back in the wrong color!!! I've been waiting months for an item that still hasn't been delivered! Not serious, lame!!! ZERO!!!! I put a star because we have to, but it does not even deserve it!
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Laurence C.
Rating: 1 out of 5
following a purchase from 18/10/2021
I was very disappointed with the item I ordered, which was advertised as compliant, but was not at all suitable for the intended purpose. Portable battery not compatible!
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Pierre-Alain P.
Rating: 1 out of 5
following a purchase from 27/10/2021
I asked them not to send my order and to refund me. I received the part and no one is answering my emails despite my numerous reminders.
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Khalid M.
Rating: 1 out of 5
following a purchase from 11/10/2021
Poor product quality and illegal practice regarding the return of products and non-compliance with the general sales conditions
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Romain R.
Rating: 1 out of 5
following a purchase from 03/06/2021
Very disappointed, after 2 months the battery does not hold without being plugged in and I can no longer transfer media via the new USB connector.
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Rtxo Z.
Rating: 2 out of 5
following a purchase from 01/09/2021
I am very pleased with the service and the quality of the product, but I have to say that I am very pleased with the quality of the product and the service.
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Benjamin L.
Rating: 1 out of 5
following a purchase from 09/09/2021
It took 1 and a half months from the time I paid for my order to the time they mailed my package. The screwdriver that I received looks like it is in order. I have not used it because I obviously bought another one elsewhere in the meantime.
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Carmelo D.
Rating: 1 out of 5
following a purchase from 21/10/2021
Still nothing received
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Pascal P.
Rating: 3 out of 5
following a purchase from 20/10/2021
I have received the package and I am very pleased with the quality of the product and the service. I am very pleased with the quality of the product and the service.
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Emeric L.
Rating: 1 out of 5
following a purchase from 12/10/2021
SOSAV did not deliver the items I ordered (not in stock? lost order?) and above all did not reply to my reminder emails to find out the status of my order. I managed to get my money back only after threatening to report their behavior, without even an apology or explanation. In short, this company borders on fraud. To be avoided as long as they have not reviewed their operating methods and in particular their non-existent after-sales service (by being called SOSAV, this should however be included in their process!)
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