Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 4 and 5 stars

Reset filters
R
Ronan D.
Rating: 5 out of 5
following a purchase from 14/06/2021
Perfect transaction in every respect.
Translated reviews
S
Stephane C.
Rating: 5 out of 5
following a purchase from 11/06/2021
Quality product, and very good customer support
Translated reviews
F
Frédéric D.
Rating: 5 out of 5
following a purchase from 14/06/2021
Very fast shipping. Product conforms
Translated reviews
V
Valérie M.
Rating: 5 out of 5
following a purchase from 14/06/2021
Very satisfied: everything is done so that you can intervene yourself. After my Iphone screen broke, I ordered the repair kit and everything went very well. For a next breakage, I ordered only the screen + seal, and again a success. The step by step Youtube tutorial is great.
Translated reviews
P
Paulo B.
Rating: 5 out of 5
following a purchase from 12/06/2021
Fast and error-free delivery.
Translated reviews
M
michael V.
Rating: 5 out of 5
following a purchase from 13/06/2021
Thank you very much
Translated reviews
P
Pascal B.
Rating: 5 out of 5
following a purchase from 13/06/2021
Fast and accurate delivery.
Translated reviews
L
Laurent Q.
Rating: 5 out of 5
following a purchase from 11/06/2021
Fast shipping. Complete delivery. Well protected package.
Translated reviews
D
Dominique F.
Rating: 5 out of 5
following a purchase from 21/05/2021
Product conforms. My PS2 is working perfectly
Translated reviews
F
frezier B.
Rating: 5 out of 5
following a purchase from 14/06/2021
Perfect, very good service
Translated reviews
J
Julien C.
Rating: 5 out of 5
following a purchase from 13/06/2021
very professional even in case of problems.
Translated reviews
F
frederic M.
Rating: 5 out of 5
following a purchase from 08/06/2021
So much more efficient than the big distribution heavyweights.
Translated reviews
R
romain D.
Rating: 2 out of 5
I'm not sure if I'm going to be able to do that... I'm not sure if I'm going to be able to do that. But as soon as you need precision on the tablet with long presses and other (drawings, graphics, games...) the touch becomes capricious and has some latency sometimes. My tablet never did that and worked like a clock before the change. The glass was broken and it worked better than with this one. I wouldn't use glass here again.
Translated reviews
Response from SOSAV
Ciao Romain,

La ringraziamo per la sua opinione e ci dispiace vedere che il suo ordine non le ha dato piena soddisfazione.

Tuttavia, notiamo che non hai ancora contattato il nostro team su questo argomento: non esitare a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e quindi trovare una soluzione rapidamente :-)

La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.

Sinceramente,
Il team di SOSav.fr
R
Ramdan H.
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good and reliable seller and fast delivery. Thank you
Translated reviews
F
Fahim B.
Rating: 5 out of 5
following a purchase from 10/06/2021
Fast shipping, and good quality battery. +++++
Translated reviews
S
Sébastien F.
Rating: 4 out of 5
following a purchase from 09/06/2021
Quick response
Translated reviews
M
MARIO F.
Rating: 5 out of 5
following a purchase from 30/05/2021
I'M VERY PLEASED WITH THE QUALITY OF THE PRODUCT AND THE PRICE. I'M VERY PLEASED WITH THE QUALITY OF THE PRODUCT AND THE PRICE OF THE PRODUCT.
Translated reviews
C
Céline R.
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good.
Translated reviews
J
Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good service and very good products, thank you
Translated reviews
T
Thierry C.
Rating: 5 out of 5
following a purchase from 06/06/2021
Contact transaction impeccable a recommander
Translated reviews
B
Brice V.
Rating: 5 out of 5
following a purchase from 10/06/2021
Product conforms to the one ordered. Perfect delivery time.
Translated reviews
M
Mansion M.
Rating: 5 out of 5
following a purchase from 09/06/2021
Product conforms to the description. Delivery time respected.
Translated reviews
S
stephane P.
Rating: 4 out of 5
following a purchase from 11/05/2021
great performance
Translated reviews
M
Marie-Héloïse V.
Rating: 2 out of 5
wrong amount sent
Translated reviews
Response from SOSAV
Ciao Marie-Héloïse,

Grazie per il tuo commento!
Il nostro servizio clienti ti ha immediatamente inviato i 2 pezzi mancanti, non appena ci hai informato di questo errore di quantità!

Vi auguriamo una buona giornata e restiamo a vostra disposizione se necessario.

Sinceramente,
Il team di SOSav.com
P
Patrick S.
Rating: 5 out of 5
following a purchase from 09/06/2021
Everything was perfect, follow-up, product quality, and ingis
Translated reviews
A
Alain C.
Rating: 5 out of 5
following a purchase from 09/06/2021
I just replaced the screen of my iPhone, super detailed YouTube tuto for a rather delicate intervention. Great material, fast delivery. This is my third purchase and I'm still very happy. I'd recommend it.
Translated reviews
P
PATRICK C.
Rating: 5 out of 5
following a purchase from 10/06/2021
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product. Thank you to the SOSAV team. Patrick
Translated reviews
G
giovanni A.
Rating: 5 out of 5
following a purchase from 09/06/2021
Fast and compliant
Translated reviews
X
Xavier D.
Rating: 1 out of 5
My order arrived more than 6 months late. It was not useful to me anymore.
Translated reviews
Response from SOSAV
Salve,

Ci scusiamo sinceramente per il ritardo :/

Se lo desideri, puoi contattare il nostro servizio clienti all'indirizzo [email protected] in modo che possano inviarti un modulo di restituzione per una nota di credito o un rimborso del tuo ordine!

Non vediamo l'ora di sentirti!

Augurandovi una buona giornata :)

Sinceramente,
Il team di SOSav.fr

T
Thierry C.
Rating: 5 out of 5
following a purchase from 09/06/2021
Hello, the battery of my iphone 6S broke after 6 months of use, following my message, taken care of by SOSAV within 12H. I'm very happy with the service and the quality of the product, I'm very happy with the service and the quality of the product. Thank you to all the SOSAV team for your responsiveness and your seriousness. You have won a loyal customer! Thierry COUFFIGNAL
Translated reviews
J
Jacques M.
Rating: 5 out of 5
following a purchase from 09/06/2021
very fast
Translated reviews
P
philippe B.
Rating: 4 out of 5
following a purchase from 14/04/2021
The product was delayed in shipping due to a stockout. I was notified and received the package. The customer service department responds to emails quite quickly.
Translated reviews
J
Jean-Yves L.
Rating: 5 out of 5
following a purchase from 07/06/2021
I am very pleased with the service and the quality of the product. Thank you and congratulations.
Translated reviews
M
Malik A.
Rating: 5 out of 5
following a purchase from 08/06/2021
Top notch, fast, conforms to my order
Translated reviews
L
Léon A.
Rating: 2 out of 5
very good service in theory, not very recommendable in practice, part received defective, the new part took 3 months to arrive
Translated reviews
Response from SOSAV
Salve,

Dopo il primo pezzo difettoso che abbiamo ricevuto, vi abbiamo immediatamente inviato un servizio post-vendita, che purtroppo avete ricevuto con un mese di ritardo e non tre. Siamo molto soddisfatti della qualità dei nostri prodotti e della qualità del servizio che abbiamo fornito.

Buona giornata!

Cordiali saluti,
Il team di SOSav.fr
F
Fabio S.
Rating: 4 out of 5
following a purchase from 05/05/2021
I'm very happy with my order...but my last order took a long time to arrive but I will continue to order from you.
Translated reviews
G
Gilles M.
Rating: 5 out of 5
following a purchase from 08/06/2021
Fast and efficient site.
Translated reviews
J
Jean-Jacques P.
Rating: 5 out of 5
following a purchase from 07/06/2021
Nothing to complain about. Everything went very well.
Translated reviews
G
Gérald B.
Rating: 5 out of 5
following a purchase from 28/05/2021
Fast and convenient
Translated reviews
M
Marie-France V.
Rating: 5 out of 5
following a purchase from 04/06/2021
The product was received very quickly and corresponded exactly to my order. The product was received very quickly and matched my order exactly.
Translated reviews
We use cookies for audience measurement and improving user experience.