Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 4 and 5 stars

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L
Lionel R.
Rating: 5 out of 5
following a purchase from 03/06/2021
package conforms to the description delivery time respected
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Bonte P.
Rating: 5 out of 5
following a purchase from 04/06/2021
Equipment meets description Successful installation by following the repair guide Phone works perfectly Thank you SOSAV
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Bruno V.
Rating: 5 out of 5
following a purchase from 06/06/2021
package arrived very quickly i am happy super sosav
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Isabelle N.
Rating: 2 out of 5
Although there were supply issues out of their control, I had to follow up with the store twice to hear back, one of which was for them to send me my order even though they had since been restocked. I waited 3 months in total to receive my order.
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christophe K.
Rating: 4 out of 5
following a purchase from 07/06/2021
The product was delivered on time and met my expectations. I put 4 stars because there are missing parts on the site.
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Le Meins G.
Rating: 5 out of 5
following a purchase from 07/06/2021
Fast and accurate delivery, this company is well organized for the sale on the internet and the small repair guides are very practical, bravo and thank you
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Boris Z.
Rating: 5 out of 5
following a purchase from 24/04/2021
Top service and quality!
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Icaze L.
Rating: 5 out of 5
following a purchase from 05/06/2021
Good
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André N.
Rating: 5 out of 5
following a purchase from 18/02/2021
This is good, because there is someone to answer you, when a request for information or other is needed.
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jean-charles C.
Rating: 4 out of 5
following a purchase from 02/06/2021
perfect delivery and tuto impec
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jean marc M.
Rating: 5 out of 5
following a purchase from 04/06/2021
Serious site, fast delivery, order conforms, I recommend it thank you
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Grégoire L.
Rating: 5 out of 5
following a purchase from 04/06/2021
Top-notch after-sales service!
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BELINDA W.
Rating: 5 out of 5
following a purchase from 29/05/2021
I am very pleased with the service and the quality of the product. Super
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Claudio F.
Rating: 5 out of 5
following a purchase from 02/06/2021
Serious and proactive company. Good quality/price ratio. Fast delivery. I highly recommend SosAv.
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Harvey M.
Rating: 5 out of 5
following a purchase from 03/06/2021
I am very pleased with the quality of the product and the service.
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Daniel G.
Rating: 5 out of 5
following a purchase from 02/06/2021
3rd time I order, always as satisfied, there are many other sites but I remain faithful .......
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Dominique L.
Rating: 5 out of 5
following a purchase from 03/06/2021
At the top!
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Viscont F.
Rating: 5 out of 5
following a purchase from 04/06/2021
Fast, reliable, ... after ben.... that's all!
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pascal D.
Rating: 5 out of 5
following a purchase from 02/06/2021
perfectly
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gautier L.
Rating: 5 out of 5
following a purchase from 03/06/2021
The screen is perfect, I was able to install it on my son's A12 phone and having bought an official screen there is nothing to complain about. If I get a recommendation on your site I will do it.
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max L.
Rating: 4 out of 5
following a purchase from 19/04/2021
despite the delay due to the context, the product has arrived and conforms to the need. the communication is very good. thank you
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Martial L.
Rating: 1 out of 5
The battery I ordered was not the right one.
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Response from SOSAV
Ciao Martial,

Grazie per la tua recensione e siamo spiacenti di vedere che il tuo ordine per la batteria Galaxy Gear 2 non è di tua completa soddisfazione.

Tuttavia, notiamo che non hai ancora contattato il nostro team per questo problema: sentiti libero di scriverci a [email protected] in modo che possiamo essere a conoscenza di questa informazione e trovare una soluzione rapidamente :-)

La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.

Sinceramente,
Il team di SOSav.fr
V
Véronique G.
Rating: 5 out of 5
following a purchase from 02/06/2021
Deadline met, impeccable...👍
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Nicolas R.
Rating: 5 out of 5
following a purchase from 02/05/2021
Product conforms to the order. Reactive commercial service following a delivery problem
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Victoria D.
Rating: 5 out of 5
following a purchase from 24/05/2021
It's perfect from the beginning to the reception of the order. Thank you
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Paul B.
Rating: 4 out of 5
following a purchase from 05/05/2021
Hello good service on this site of sale of spare parts of original quality without defect and fast of sending
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Philippe G.
Rating: 5 out of 5
following a purchase from 02/05/2021
Order delayed due to the pandemic but all received, in perfect working order. Thank you
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RAPHAEL P.
Rating: 5 out of 5
following a purchase from 23/05/2021
Perfect, especially with the guides
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Stéphanie C.
Rating: 4 out of 5
following a purchase from 02/06/2021
IPhone 11 screen + tools ordered. Meets expectations, phone repaired. Video explanation very well done.
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Jonathan B.
Rating: 5 out of 5
following a purchase from 31/05/2021
The quality is good and the delivery time fast
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Noé D.
Rating: 5 out of 5
following a purchase from 31/05/2021
Super fast!
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Valérie B.
Rating: 4 out of 5
following a purchase from 28/05/2021
Apart from the problem with the bank card, 💳 everything went well.
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Virginie C.
Rating: 5 out of 5
following a purchase from 22/04/2021
Very serious company!
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Maxime B.
Rating: 1 out of 5
Order placed in February received in May If I do not contact the chat nobody tells you anything 2 interlocutors 1 totally null The second at the top package arrived 1 day later Proposal for a discount on the next order They are not ready to see it again
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Response from SOSAV
Ciao Maxime,

La ringraziamo per il suo commento e ci dispiace leggere queste informazioni...

Come indicato nella scheda del prodotto al momento dell'ordine, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni.

Di conseguenza, l'ordine diventa un "pre-ordine", il che significa che abbiamo bisogno di raccogliere il pagamento per poter ordinare il prodotto mancante dal nostro fornitore.

Tuttavia, alcuni riferimenti possono aver incontrato ritardi nella fornitura da parte dei fornitori nelle circostanze attuali e il vostro ordine è stato colpito.

Finché non c'è un aggiornamento, lo stato online del tuo ordine mostrerà "In attesa di rifornimento".

Purtroppo dipendiamo dai tempi di consegna dei fornitori quanto voi, e stiamo facendo del nostro meglio per trovare soluzioni efficaci per garantire che riceviate il vostro ordine rapidamente.

Ci dispiace per l'impatto che questo ha avuto sulla vostra riparazione...

Non esitate a contattarci, siamo qui per aiutarvi.


Non vediamo l'ora di avere tue notizie,
Il team di SOSav.fr
B
bernard L.
Rating: 5 out of 5
following a purchase from 28/05/2021
super
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C
Christian H.
Rating: 2 out of 5
If everything looks simple on the video, the reality is very different: Ordered a screen for the correct A5 2017 model but when it comes time to mount it, it does not match the model to be replaced. The connectivity is different
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Response from SOSAV
Ciao Christian,

Grazie per il tuo feedback e ci dispiace sapere che il tuo ordine non ha incontrato la tua completa soddisfazione.

Tuttavia, notiamo che non avete ancora contattato il nostro team su questo argomento: non esitate a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e quindi trovare una soluzione rapidamente :-)

Gli errori di riferimento dei fornitori possono esistere, lo scopriremo con certezza.

Il nostro team vi augura una buona giornata e rimane a vostra disposizione se necessario.

Auguri,
Il team di SOSav.fr
J
Jean Pierre L.
Rating: 5 out of 5
following a purchase from 13/05/2021
As usual very good
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A
Aude G.
Rating: 5 out of 5
following a purchase from 29/05/2021
Fast shipping and kit as described. I recommend it.
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Marie-france M.
Rating: 5 out of 5
following a purchase from 30/05/2021
Perfect. Phone repaired thanks to the advice and materials.
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Frantz P.
Rating: 5 out of 5
following a purchase from 29/05/2021
Perfect advice and super fast delivery.
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