Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 4 and 5 stars

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Brandon S.
Rating: 5 out of 5
Product conforms, works very well
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Baptiste C.
Rating: 1 out of 5
I've been using them for a while now and they are very good................................... The service is also disappointing and they assure us that it's our fault! Unacceptable. I do not recommend it at all.
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Response from SOSAV
Hello Baptiste, We thank you for your comment and are very surprised to learn this information, as we have not had any exchange with you about this order, after checking the email address of your SOSav customer account or your first and last name. Do not hesitate to contact our customer support [email protected] for any question, we are available and will assist you with pleasure. Have a nice day :-) Sincerely, The SOSav.com Team
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Geoffrey L.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. Thank you
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Thomas L.
Rating: 5 out of 5
product ordered received very quickly, part replaced thanks to the tutorial on your site with the appropriate tools. Nothing to say except thank you!
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Masia S.
Rating: 4 out of 5
Complete site and quality parts, not like on Amazon...
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Éliane S.
Rating: 5 out of 5
Perfect
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Alain B.
Rating: 5 out of 5
Very good site, clear and precise with all the info on the products. really nothing to complain about.
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Daniel C.
Rating: 2 out of 5
I would like to make a return of the order that I requested because it does not correspond to what I want. I would like to make another order and to be advised but nobody answers to the number indicated thank you in advance for being able to answer me The screen that I ordered is bigger than the one that I want cordially
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Response from SOSAV
Hello Daniel, Thank you for your message and we are very sorry to hear about this. However, it seems that you have not yet contacted our team about this issue. In order to remedy the situation quickly, we invite you to simply send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information. A very nice day to you! Sincerely, The SOSav.Fr Team
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Jean-Yann P.
Rating: 5 out of 5
Nothing to say
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Laurent R.
Rating: 5 out of 5
Ordered very well packaged as always and delivered quickly
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Dominique G.
Rating: 5 out of 5
Order received quickly article conforms to the order
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AURELIEN D.
Rating: 5 out of 5
comprehensive overview
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Anaelle D.
Rating: 5 out of 5
Order received quickly and in good condition
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Audrey D.
Rating: 5 out of 5
I could get my phone back, which is cool.
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Eliane F.
Rating: 4 out of 5
Perfect, received in the time indicated. I would like to review the sorting of the display by brand...to find the product more easily...fortunately the search engine makes up for some of the shortcomings
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Laurent M.
Rating: 5 out of 5
The order was received promptly. Thank you so much for your help!
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sylvie G.
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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Mike C.
Rating: 1 out of 5
The tips of the screwdrivers I bought simply broke off after the first use. Defective material and did not even allow me to open the Joy Con of my Nintento switch! I am extremely disappointed, I had to recommend new screwdrivers on another site.
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Response from SOSAV
Hi Mike, We are sorry to hear this news :-( We work with the same Kit, the one you received is possibly defective, these things happen unfortunately, and our team always has several strings to its bow in this type of figure. However, it seems that you have not yet contacted us about this... We would have sent you a new copy for free. If you need help, please contact us at [email protected]: our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team
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Thierry G.
Rating: 5 out of 5
My favorite smartphone parts site, usually with fast delivery and clear and precise assembly instructions.
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Sarah B.
Rating: 5 out of 5
Very fast
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teresa L.
Rating: 1 out of 5
I ordered a nintendo dsi motherboard and I received a Japanese one, impossible to change the language so no I am not satisfied. I could have had this Japanese product at 10 euros but 52 euros with shipping that and all simply theft
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Response from SOSAV
Hello Teresa, We are sorry to hear about this information. It seems that you have not yet contacted our team regarding this part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to inform you quickly :-) Have a good afternoon! Sincerely, The SOSav.fr Team
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sullivan J.
Rating: 5 out of 5
perfect! good quality article, which corresponds perfectly to the material, fast and careful sending, tuto for replacement... nikel! I often recommend sosav, and I would continue!
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michel B.
Rating: 4 out of 5
perfectly
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Kenny M.
Rating: 2 out of 5
2 days longer than expected
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Response from SOSAV
Hello Kenny, Thank you for your message :-) You have selected a shipping method by simple letter without tracking, the time transmitted by the postal services is indicative and is likely to vary, especially in this particular period of second confinement and approaching holidays. As you can imagine, we do not have control over the delivery of your package and are dependent on carrier delays, just like you... We hope that your order offers you complete satisfaction. Very nice day to you! Sincerely, The SOSav.Fr Team
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Serge K.
Rating: 5 out of 5
Very good, reactive and commercial, return of a new article after the non conformity of the first. I highly recommend, the competence becoming rare.
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guillaume V.
Rating: 5 out of 5
Product conforms . Fast delivery
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Thierry S.
Rating: 5 out of 5
super company, delivery in time and tempered glass for smartphone exactly adapted, I recommend and see you soon on your site, greetings
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Eric S.
Rating: 5 out of 5
Fast delivery. The product corresponds to the description and I was able to use it.
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Frédéric B.
Rating: 5 out of 5
Clear, simple and complete. I recommend this site for MacBook parts.
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Stephane R.
Rating: 5 out of 5
Very fast delivery and well packaged package.
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André P.
Rating: 4 out of 5
Good value for money, fast delivery
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gabriel H.
Rating: 5 out of 5
Nothing to say
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Amine H.
Rating: 5 out of 5
Top!
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Marine B.
Rating: 4 out of 5
Attractive price and fast delivery
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Oscar F.
Rating: 5 out of 5
Well
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Adam D.
Rating: 5 out of 5
Super
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Leila H.
Rating: 5 out of 5
Very serious
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philippe G.
Rating: 5 out of 5
the site is very intuitive and the tutorials are really efficient and adapted for most of us. no particular remarks for the delivery except that the part was very well packed, I just have to change the part. thank you SOSAV
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Pizzighini P.
Rating: 5 out of 5
No problem to find the right product on the site and the very well done instructions to change the part (that's how I discovered SOSAV). The product is conform and the price is well placed. When the product is in stock the deliveries are super fast, what more can you ask for?
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Albert K.
Rating: 5 out of 5
Product conforms, no delay in delivery, nothing to complain about
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