SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Hello again Mathilde, As our team has indicated to you, all you have to do is send us a photo of the part you have received, together with the order number and the manufacturer's reference of your device to the address [email protected] so that we can check it together :-) Do not hesitate to contact our team directly if you have any questions, we are available. Have a nice day! Sincerely, The SOSav.Fr team
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Phil G.
Rating: 4 out of 5
Tutorial about the device to be repaired missing a very close-up picture to show the process
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Julien G.
Rating: 4 out of 5
I received the part and it works fine, but I had to wait 2 1/2 weeks to get it.
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Lucien B.
Rating: 5 out of 5
Nothing to say, the order was made easily.
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Allan G.
Rating: 5 out of 5
Battery received quickly. Will it last?
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Rachid-Antoine R.
Rating: 5 out of 5
Fast order and delivery. Ordered a game card reader for Nintendo Switch, functional part and at the right price.
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Yannick G.
Rating: 5 out of 5
Material as described. Assembly OK (except 2 typos on their topic!). Functioning OK.
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Linda L.
Rating: 5 out of 5
Fast and careful shipping, product conforms with good installation tutorial on the site
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Michel S.
Rating: 5 out of 5
Impeccable
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Frédéric M.
Rating: 5 out of 5
Received quickly and fit. Well done videos. Thank you.
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Virginie G.
Rating: 5 out of 5
Nothing loves perfect
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Christophe A.
Rating: 5 out of 5
Top....
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Helmut F.
Rating: 5 out of 5
perfectly
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Clemence D.
Rating: 5 out of 5
Perfect repair done in 10 min
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Gilbert D.
Rating: 5 out of 5
super product of good quality
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Aurelie D.
Rating: 5 out of 5
Well?
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Vincent C.
Rating: 1 out of 5
Very interesting site at the base but there battery of Iphone SE received refused any load.
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Response from SOSAV
Hello Vincent, We thank you for your message and we are sorry to hear about this :- / Have you tried to contact your customer service about this so that we can offer you a solution quickly? In order to remedy the situation, we invite you to simply send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will get back to you shortly. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! Sincerely, The SOSav.Fr Team
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Yann B.
Rating: 5 out of 5
Great service, delivery in 48 hours and with the tutorials of the site Screen and battery changed on an iPhone 7 in less than an hour for 80 . Everything is perfect, continue!
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Gilles P.
Rating: 4 out of 5
the parts replacement tutorials are a great idea
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Isabelle R.
Rating: 4 out of 5
No problem. Delivery on time.
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François D.
Rating: 5 out of 5
Efficient and fast
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Michael B.
Rating: 5 out of 5
Very good, fast and very good quality material
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Alzerino G.
Rating: 5 out of 5
No complaints.
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Johany A.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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Alexandre E.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. I recommend this site without hesitation!
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Eglantine S.
Rating: 5 out of 5
Perfect
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Leo B.
Rating: 5 out of 5
Hard drive works great I recommend this site 100%.
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Jimmy B.
Rating: 1 out of 5
Product hs not working
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Response from SOSAV
Hello Jimmy, We are sorry to see that your order does not give you complete satisfaction. It seems that you have not yet contacted our team regarding this obviously defective part. In order to start the handling of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected] and send us the photos of the part received: our team will be happy to help you :-) Have a nice day! The SOSav.fr team
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Bastida E.
Rating: 5 out of 5
The site is clear and practical, delivery is fast, this is our 3rd order, very good!
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Daniel M.
Rating: 5 out of 5
Speed and efficiency (the piece ordered is not yet assembled, I may remove a star in some time. ...) @ follow.
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Lilian P.
Rating: 5 out of 5
Very responsive and conciliatory after sales service.
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Luka J.
Rating: 4 out of 5
I have received my order and I am very pleased with the service.
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Yann A.
Rating: 5 out of 5
All right!
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Amanda E.
Rating: 1 out of 5
Order taken fast payment and then nothing. No delivery date, no information nothing so yes bad. And am I satisfied with the delivery? Well I'll tell you once I'm delivered, which is not the case.
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Response from SOSAV
Hello, Thank you for your review! Your order has been shipped on 02/09 by our logistics department! Could you please contact our customer service at [email protected] so that we can offer you a return solution? We look forward to receiving your email. Sincerely, The SOSav team
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Arnaud D.
Rating: 5 out of 5
product ordered and delivered quickly allowing to change the part via the sosav video. Nickel, what more can I say.
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Darner L.
Rating: 5 out of 5
Always a little apprehensive when going to a new site. I'm very pleased with the quality of the product and the service. The explanations although brief for the disassembly of the xbox and its player were useful. I was a little afraid of the soldering to do. But I threw myself into the water. The result is that my Xbox is as good as new and the new player works perfectly!
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Luc-Antoine D.
Rating: 5 out of 5
The navigation of the site is fluid. It is easy to find the guide to change a part, and the corresponding parts. I recommend it!
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Assia E.
Rating: 5 out of 5
Fast and competent site
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Dylan B.
Rating: 5 out of 5
The site works very well and is easy to use. Order received 4 days after order but otherwise great nothing to complain about
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Céline P.
Rating: 5 out of 5
Conforming products, fast delivery
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