Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2 and 4 stars

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Marc G.
Rating: 1 out of 5
following a purchase from 13/10/2021
In case of error of order and return of the parcel with their procedure no refunding and no more answer to the mail therefore I think that it is a site to banish
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Melanie M.
Rating: 1 out of 5
following a purchase from 24/11/2021
I ordered a hydrogel film for my Galaxy A32, it is a few millimetres too big and comes off when I put the shell on. I contacted the after sales service, they asked me for my order number and I never heard from them again. Very disappointed.
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Aurélien B.
Rating: 1 out of 5
following a purchase from 23/11/2021
The presence detection tablecloth that should be connected between the glass and the chassi is not present. I have been asking for over a week if this is normal and I still have no answer. I am very disappointed with the service hence my 1 star rating.
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Lapina G.
Rating: 4 out of 5
following a purchase from 18/11/2021
I'm very pleased with the service and the quality of the product. I'm very pleased with the quality of the product and the quality of the service, and I'm very pleased with the quality of the product.
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EDDY G.
Rating: 4 out of 5
following a purchase from 23/11/2021
delivered quickly and correctly
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Jean-Louis B.
Rating: 1 out of 5
following a purchase from 20/11/2021
iPhone battery ordered. Delivery of iPhone Screen. Request for exchange without result. Proceedings initiated.
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Alexandre N.
Rating: 1 out of 5
following a purchase from 26/10/2021
No service, no phone service, to cancel your order.
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jean Michel D.
Rating: 2 out of 5
following a purchase from 20/11/2021
send to send but not always compliant
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xavier G.
Rating: 1 out of 5
following a purchase from 14/11/2021
I received the part but there is a problem with the adaptability on my console... I contacted them and provided them with the information they asked for. I haven't had any answer since. I'm left with an unusable part, I've spent money and a console that is still broken... Really unhappy at the moment...
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Guillaume K.
Rating: 4 out of 5
following a purchase from 17/11/2021
It works. The assembly is meticulous, it is better to reserve time and a quiet place. But once finished it works very well. I used the SOSAV tool kit and the associated screw organizer, purchased during a previous repair. These tools have been used several times and I'm happy with them. As for the screen, it is not quite the right size and had to be adjusted. Also, it's about 1mm above the case, which is very different from the original. For an extended life, it's not a big deal, but it's annoying to have this extra thickness. Hence the star. The sosav tuto is very useful with step by step pictures.
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KEVIN A.
Rating: 4 out of 5
following a purchase from 05/10/2021
fast delivery
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Manuel F.
Rating: 1 out of 5
following a purchase from 19/11/2021
I'm not sure if this is a good idea or not, but I'm sure it's a good idea.
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BENEDICTE T.
Rating: 4 out of 5
following a purchase from 18/11/2021
The only downside is that there is no email confirmation of the order and the goods have not been sent.
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emmy B.
Rating: 1 out of 5
following a purchase from 17/11/2021
I changed my screen with the video It didn't change anything I only received half of the order I'm waiting to be refunded because they charged me everything anyway I don't recommend it I've never seen that. Sending you half an order!
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Camille L.
Rating: 1 out of 5
following a purchase from 27/10/2021
The tool to remove the screen of the iPhone is not of good quality, I did not succeed in removing my screen, the seal is too sticky even by heating with a hair dryer, so I did not take the risk in disassembling the whole, I am with a kit and a battery that will never be used .....
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emmanuel H.
Rating: 4 out of 5
following a purchase from 15/11/2021
To be recommended, fast delivery
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Désiaux J.
Rating: 4 out of 5
following a purchase from 12/10/2021
good site with good products and very well detailed tutorials
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Mellouki A.
Rating: 4 out of 5
following a purchase from 16/11/2021
Very well handled Huge choice Srvivice impec
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claude Z.
Rating: 2 out of 5
following a purchase from 11/09/2021
Given the late delivery I asked for a refund, no answer, and a month later they delivered the part I didn't need, not cool
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elodie S.
Rating: 1 out of 5
following a purchase from 13/09/2021
last product ordered, defect on the screen
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Jocelyn D.
Rating: 4 out of 5
following a purchase from 11/11/2021
Fast and reliable
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Dina S.
Rating: 1 out of 5
following a purchase from 07/11/2021
I'm very pleased with the service and the quality of the product. I'll come back to you soon.
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Philippe R.
Rating: 4 out of 5
following a purchase from 07/11/2021
I am very pleased with the quality of the products I received. Second time I ordered from SOSSav, very satisfied with the products I received.
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Arnauld J.
Rating: 2 out of 5
following a purchase from 14/11/2021
My package was delivered on time but the touch screen does not work.
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Karine B.
Rating: 1 out of 5
following a purchase from 31/10/2021
I am disappointed, because after the installation of the screen, it showed me a blue screen, while before there was just a crack
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didier L.
Rating: 2 out of 5
following a purchase from 15/11/2021
You sold me all the material to replace the battery of my Xiaomi mi 9 se... But the battery has been in restock for 1 month.... And I'm doing 2 charges a day while waiting.. ' Great !!!! 👍👍👍👍👏👏👏
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MARINE B.
Rating: 2 out of 5
following a purchase from 13/09/2021
I placed the order in September and just received it. The delay between the order and the delivery was very long. I understand that there may be delays at the moment but the least you can do is to keep your customers informed and make a commercial gesture. Sincerely, Marine Brogat.
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Mohand akli L.
Rating: 1 out of 5
following a purchase from 27/09/2021
I am very pleased with the service and the quality of the product. I have not received the product I ordered and of course the delay.
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FREDERIC D.
Rating: 4 out of 5
following a purchase from 28/10/2021
The parts received were in accordance with the order. The only drawback is the delivery time, which greatly exceeded the forecasts (parts were out of stock at the supplier's). This is why I do not give 5 stars.
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Fabienne S.
Rating: 2 out of 5
following a purchase from 11/11/2021
I had ordered a fushia coloured protection and I received a blue one
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Mohamed A.
Rating: 1 out of 5
following a purchase from 22/10/2021
Null and void first time and last order from you I ordered a part that was in stock but received 3 week since finally not in stock 😡
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Patrice A.
Rating: 4 out of 5
following a purchase from 12/11/2021
I recommend this seller for fast order processing and shipping
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Romain C.
Rating: 4 out of 5
following a purchase from 09/11/2021
Order received and compliant.
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Lionel L.
Rating: 4 out of 5
following a purchase from 07/11/2021
Serious and fast. I recommend them.
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Pascaline C.
Rating: 1 out of 5
following a purchase from 07/11/2021
I've only got one star because I haven't received my order yet.
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Samy H.
Rating: 2 out of 5
following a purchase from 20/10/2021
3 weeks waiting for the 2nd radiator the heat pipe bent lengthwise.
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Elhadji Gormack F.
Rating: 4 out of 5
following a purchase from 29/10/2021
I have received my order and I am extremely pleased with the service and the pills.
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Thomas M.
Rating: 2 out of 5
following a purchase from 07/11/2021
Still waiting for part of my order made several weeks ago.
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Belaid A.
Rating: 1 out of 5
following a purchase from 09/11/2021
My order has still not arrived after 10 days?
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Marc J.
Rating: 4 out of 5
following a purchase from 08/11/2021
no problem. Arrived on time
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