Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2 and 4 stars

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Jean-Paul L.
Rating: 1 out of 5
following a purchase from 06/11/2021
Good product quality
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Alain L.
Rating: 4 out of 5
following a purchase from 08/11/2021
product received very quickly and works without problems
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Bruno C.
Rating: 4 out of 5
following a purchase from 05/11/2021
I am satisfied with the service provided
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Michel M.
Rating: 4 out of 5
following a purchase from 07/11/2021
Good products, fast delivery
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Line H.
Rating: 4 out of 5
following a purchase from 29/08/2021
A little long order placed at the end of August received in November
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Rodolphe A.
Rating: 2 out of 5
following a purchase from 17/09/2021
Nice site, product (a battery for a Nokia Lumia 1520) cheap and noted "delivery within 15 days". Unfortunately, we had to wait more than a month to receive the product. Finally, the battery turned out to be non-functional.
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Charles M.
Rating: 1 out of 5
following a purchase from 03/11/2021
This mailing, in response to a complaint, does not solve my problem.
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Freddy lay L.
Rating: 4 out of 5
following a purchase from 04/11/2021
Very fast order turnaround.thank you,.
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Arnaud B.
Rating: 4 out of 5
following a purchase from 03/11/2021
Fast and in line with my expectations
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Dan C.
Rating: 4 out of 5
following a purchase from 30/10/2021
Fast delivery. Error in the article delivered. I did not want to waste any time asking for a replacement because of the price.
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Thierry S.
Rating: 4 out of 5
following a purchase from 01/11/2021
Item conforms and shipped quickly. Thank you
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Theo S.
Rating: 1 out of 5
following a purchase from 24/10/2021
So it's amazing, I receive a first part for my controller that is not the right one (they sent me a chassis of another model.) So I send an email to explain my problem: no answer. A few days later, I receive an email (hurray) telling me: your package will arrive tomorrow. I think it's great, they sent the right part (I had sent a picture of my part) and then, TADAA, a second wrong part. Logistics to review, perhaps it should have contacted me before sending a part without knowing. In short I do not recommend
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Cédric J.
Rating: 4 out of 5
following a purchase from 09/10/2021
speed
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Anaïs D.
Rating: 1 out of 5
following a purchase from 22/09/2021
Good reactivity on the orders but a purchase of screen which does not function and, after request of change, the second does not function either... Very disappointed seeing the purchase price!
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Davy V.
Rating: 1 out of 5
following a purchase from 18/10/2021
The battery corresponds well to my phone. I've been using it for a while now, but it's not quite compatible, as it doesn't support fast charging with a beep from the phone every 15 seconds. I've been using it for a while now, but I'm not sure how long it'll last. Since the tests that did not solve my charging problem and the sending of 2 unanswered emails to have a battery exchange or a refund in 15 days, I am not at all satisfied. I have not found a phone number to reach them. Therefore I do not recommend the site.
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j P.
Rating: 1 out of 5
following a purchase from 27/10/2021
Defective battery
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DANIEL D.
Rating: 1 out of 5
following a purchase from 19/10/2021
I am disappointed with the quality of the screen. Indeed, the input is really difficult and is not consistent with the original. Product to avoid.
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Tony N.
Rating: 1 out of 5
following a purchase from 28/09/2021
No rating! Extremely disappointed! Flee this site!!! Incomplete delivery, not honored, products do not match order. I sent back an item that was the wrong color, they recommend the wrong color, I have the order rectified and I get it back in the wrong color!!! I've been waiting months for an item that still hasn't been delivered! Not serious, lame!!! ZERO!!!! I put a star because we have to, but it does not even deserve it!
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Lionel R.
Rating: 4 out of 5
following a purchase from 31/08/2021
2 months delay between the order and the reception!! the parcel was in conformity
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Laurence C.
Rating: 1 out of 5
following a purchase from 18/10/2021
I was very disappointed with the item I ordered, which was advertised as compliant, but was not at all suitable for the intended purpose. Portable battery not compatible!
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sébastien S.
Rating: 4 out of 5
following a purchase from 27/10/2021
Great delivery and explanations
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Pierre-Alain P.
Rating: 1 out of 5
following a purchase from 27/10/2021
I asked them not to send my order and to refund me. I received the part and no one is answering my emails despite my numerous reminders.
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Nicolas N.
Rating: 4 out of 5
following a purchase from 22/10/2021
Respect for details and quality of products. Efficient service Very good
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khalid M.
Rating: 1 out of 5
following a purchase from 11/10/2021
Poor product quality and illegal practice regarding the return of products and non-compliance with the general sales conditions
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Romain R.
Rating: 1 out of 5
following a purchase from 03/06/2021
Very disappointed, after 2 months the battery does not hold without being plugged in and I can no longer transfer media via the new USB connector.
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Rtxo Z.
Rating: 2 out of 5
following a purchase from 01/09/2021
I am very pleased with the service and the quality of the product, but I have to say that I am very pleased with the quality of the product and the service.
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Benjamin L.
Rating: 1 out of 5
following a purchase from 09/09/2021
It took 1 and a half months from the time I paid for my order to the time they mailed my package. The screwdriver that I received looks like it is in order. I have not used it because I obviously bought another one elsewhere in the meantime.
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Carmelo D.
Rating: 1 out of 5
following a purchase from 21/10/2021
Still nothing received
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Emeric L.
Rating: 1 out of 5
following a purchase from 12/10/2021
SOSAV did not deliver the items I ordered (not in stock? lost order?) and above all did not reply to my reminder emails to find out the status of my order. I managed to get my money back only after threatening to report their behavior, without even an apology or explanation. In short, this company borders on fraud. To be avoided as long as they have not reviewed their operating methods and in particular their non-existent after-sales service (by being called SOSAV, this should however be included in their process!)
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Marc L.
Rating: 2 out of 5
following a purchase from 24/08/2021
1 month and a half late, no commercial gesture.
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Francois G.
Rating: 4 out of 5
following a purchase from 26/08/2021
The protective tempered glass pane had a chip in it.
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mario S.
Rating: 4 out of 5
following a purchase from 09/09/2021
satisfactory
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norbert G.
Rating: 1 out of 5
following a purchase from 13/09/2021
phone battery available when ordering, delivery within 15 days after paying and delivery 1 month later, ordered another battery on another site received in 3 days (SOSAV had the best price .... )
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Anrhony M.
Rating: 1 out of 5
following a purchase from 12/10/2021
Scam, received a simple piece of plastic. Attention
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Ginette M.
Rating: 4 out of 5
following a purchase from 07/09/2021
perfect product but very long delivery time
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Marie Madeleine G.
Rating: 2 out of 5
following a purchase from 20/09/2021
Battery for Wiko View 3 cd. Received back cover instead. I am really not happy with your service.
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Christophe C.
Rating: 2 out of 5
following a purchase from 06/09/2021
I'm very pleased with the service and the quality of the product. I've been very satisfied with the service and the quality of the product and I'm very happy with it.
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Alexis P.
Rating: 4 out of 5
following a purchase from 11/10/2021
A little delay due to the covid but I recommend this site to everyone.
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Pierre B.
Rating: 1 out of 5
following a purchase from 20/10/2021
After sales service not responding, wrong part received
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SEBASTIEN G.
Rating: 4 out of 5
following a purchase from 10/09/2021
Fast, very satisfied, I recommend. Thank you.
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