Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
A
Arafat M.
Rating: 4 out of 5
Screen received careful shipment
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L
laurent B.
Rating: 4 out of 5
Perfect
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R
Raphael B.
Rating: 2 out of 5
iphone repair kit. 2 tools did not work. The suction cup. And the tip of the spatula was too soft to open the phone properly.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team
F
florent O.
Rating: 1 out of 5
I received the part but unfortunately the map is much too long compared to the original. I had to unsolder the connector to put it on the old one.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team
L
Laurent C.
Rating: 1 out of 5
I followed the tutorial to change the battery of my iPhone, I bought the tools recommended, it seemed within my reach, result totally failed, broken phone.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team
E
ERIC L.
Rating: 4 out of 5
Good and received quickly
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C
christian L.
Rating: 4 out of 5
near perfect
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J
Jerome A.
Rating: 1 out of 5
Site not recommended. Order not received and a century to get a refund. First and last order on this site.
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
P
PHILIPPE M.
Rating: 4 out of 5
Conforms to the request
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S
Sylvain M.
Rating: 1 out of 5
I have repaired dozens of phones including iPhones 7. This is the first time that the screen has a black border on the side and green borders. I am very precise in the assembly. I am not satisfied at all.
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Response from SOSAV
Hello, Thank you for your review! Could you please contact our customer service at the following address so that we can solve your problem: [email protected]
V
Victor F.
Rating: 2 out of 5
Note on delivery ignored, but fast delivery at reasonable price
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Pasquale C.
Rating: 4 out of 5
I ordered for the first time on SOSAV. There was an error in preparation, I received the wrong part. The management of this error was remarkable and we always tend to put bad marks on this kind of incident. I salute the work of the after sales service ;)
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Issam H.
Rating: 1 out of 5
Hi, I ordered a LCD connector for Nintendo switch, normally I bought a new part, but I received a used part.
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Response from SOSAV
Hello, we have received your message. Please contact our customer service department at the following address so that we can solve your problem: [email protected] Sincerely, The SOSav team
F
Fabrice J.
Rating: 4 out of 5
Very fast shipping! CLEAR
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Nicolas R.
Rating: 1 out of 5
Defective product. Very strong after sales service, everything is set up to be difficult and discourage buyers.
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
M
Marina M.
Rating: 4 out of 5
Nickel
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F
fernand G.
Rating: 4 out of 5
Satisfied
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C
Catherine L.
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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Luc D.
Rating: 4 out of 5
The order was received promptly and conformed.
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A
Alfred S.
Rating: 4 out of 5
Received quickly.
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M
marc S.
Rating: 1 out of 5
I am not at all satisfied with my order... The battery that was delivered to me does not hold the load.
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Response from SOSAV
Hello, Thank you for your feedback! Please contact us at the following email address: [email protected] so that we can solve the problem you are experiencing. Sincerely, The SOSav team.
F
Florent V.
Rating: 2 out of 5
First order wrong, need to arrange to take the return package to the post office, second receipt did not match the part ordered either.
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Response from SOSAV
Hello, Thank you for your review! Could you please contact our customer service at the following email address: [email protected] so that we can solve the problem? Sincerely, The SOSav team
J
Jean A.
Rating: 4 out of 5
Correcte
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M
Mickaël F.
Rating: 4 out of 5
Delivery a little late, otherwise compliant?
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K
KEVIN B.
Rating: 4 out of 5
Very good suite, efficient order but delivery of a screen significantly different from the original one but functional (thicker)
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E
Eddy R.
Rating: 1 out of 5
The product ordered does not work, it is a rechargeable battery for c box one
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve the problem. Sincerely, The SOSav team.
K
Kevin C.
Rating: 1 out of 5
The part doesn't work...
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Response from SOSAV
Hello, Thank you for your review! Could you please contact our customer service at the following address: [email protected] so that we can offer you a solution to solve the problem you encountered. Sincerely, M'équipe SOSav.
R
Rony B.
Rating: 4 out of 5
Very good
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A
Antoni B.
Rating: 4 out of 5
Fast shipping, order as expected
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T
Taniya K.
Rating: 1 out of 5
I am disappointed
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Response from SOSAV
Hello Taniya, Thank you for your message and we are sorry to hear about this news :- / It seems that you have not yet contacted our customer service about this. In order to remedy the situation quickly, we invite you to simply send a photo of the part you received by mistake to [email protected]. Our team will soon come back to you with a solution, rest assured :-) We remain available for any further information and apologize for the inconvenience caused. Very nice day to you !
J
JACQUES S.
Rating: 1 out of 5
Received the glass without the adhesive
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Response from SOSAV
Hello Jacques, We are sorry to see that your order did not give you complete satisfaction :-( It seems that you have not yet contacted our team about this. After checking your order, you did not order any adhesive or glue, which is why you did not receive it. If necessary, you can contact your customer service at [email protected]: our team will be happy to help you :-) Have a nice day! The SOSav.com team
S
Samuel P.
Rating: 4 out of 5
Good piece, a little unsettling that it's not exactly the same though
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J
julien V.
Rating: 4 out of 5
Great product and thanks to the tutorial I was able to repair my phone.
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E
Emma B.
Rating: 2 out of 5
Fast delivery, fairly good quality products, but explanatory video needs to be reviewed. My phone now has a different problem than the original one.
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F
Franck B.
Rating: 4 out of 5
Nothing to say about the delivery, fast. However, the part ordered was not completely compatible. Problem not solved.
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C
Carole D.
Rating: 4 out of 5
Well
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D
DANIEL L.
Rating: 4 out of 5
Very satisfactory.
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S
stéphane D.
Rating: 4 out of 5
Satisfied with the product.
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Thierry R.
Rating: 1 out of 5
The part received is not the right one and I am waiting for an answer from you
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Response from SOSAV
Hello Thierry, I see that our team gave you an answer today at 10:46 am and informed you that the part in question had been sent back immediately, entirely at our expense ;-) Do not hesitate to check your junk mail if necessary. Have a nice day and see you soon! Sincerely, The SOSav.Fr team
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