Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2 and 4 stars

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A
Alain A.
Rating: 4 out of 5
following a purchase from 16/03/2025
Ras
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michel D.
Rating: 4 out of 5
following a purchase from 16/03/2025
I had ordered B 7000 glue and I received T 8000 glue. Other than that, good site with very good excellent tutorials.
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G
Gérard R.
Rating: 4 out of 5
following a purchase from 25/02/2025
I ordered an iPhone 8 battery with mounting accessories. Among these, the gasket is presented on an installation template that is difficult to use. I had to throw it away. Apart from that, the battery is functional.
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M
Mahe G.
Rating: 2 out of 5
following a purchase from 05/03/2025
I was not notified of the arrival of the package and the seals ordered were not well protected.
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M
Matteo D.
Rating: 2 out of 5
following a purchase from 28/02/2025
I did not receive any delivery tracking and I was delivered 9 days after ordering without any message about the package being delivered; I could have waited a long time...
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S
Sandy M.
Rating: 4 out of 5
following a purchase from 02/02/2025
The explanations are clear, and shipping is fast. Only downsides: the tools include a pick for unsealing, whereas a spatulette would have been more comfortable. I also regret that the gasket was not included in a suggested purchase or in a kit. Otherwise niquel!
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R
rienn D.
Rating: 4 out of 5
following a purchase from 31/01/2025
R.A.S
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Nicolas G.
Rating: 4 out of 5
following a purchase from 22/01/2025
Material received as expected and well packaged
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anthony B.
Rating: 1 out of 5
following a purchase from 05/01/2025
Still not received
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you very much.
Sincerely Pierre.
F
Frederic T.
Rating: 1 out of 5
following a purchase from 14/11/2024
Battery installed without problem. In use, however, the charge stagnates at 20-25% even with a 65W charger on macbook12 2027, then jumps to 100%. The same applies to discharging: below 80%, the Mac shuts down ... the battery is at 2%-3% charge (when I put it back on charge and it lights up, the battery indicates 2%). The battery is functionally compatible, but NOTHING to do with the Mac's initial charge potential.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Pascal T.
Rating: 1 out of 5
following a purchase from 04/01/2025
I'm not satisfied: the screen, which was supposedly an Apple-certified part, doesn't work properly, and scratches appear at the slightest touch of a fingernail. So no, I'm not satisfied at all.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Michael G.
Rating: 1 out of 5
following a purchase from 22/12/2024
Delivery too long, nothing to do with the advertised date.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Michel B.
Rating: 4 out of 5
following a purchase from 03/01/2025
Good
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D
Dimitri R.
Rating: 4 out of 5
following a purchase from 31/12/2024
At the top
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DAVID R.
Rating: 1 out of 5
following a purchase from 27/12/2024
I bought the i phone 8 battery superior quality it holds no better than my betterie hs original apple
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
N
Nicolas D.
Rating: 1 out of 5
following a purchase from 24/11/2024
I bought the loan sensor and the associated harness, I replaced them but they don't work, I must not have made the connections properly, I'm giving up and I'm not going to open my phone again.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Maxime V.
Rating: 2 out of 5
following a purchase from 21/12/2024
2 pieces ordered. An error on both. No commercial gesture .
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
K
Kevin C.
Rating: 1 out of 5
following a purchase from 25/12/2024
My product doesn't work. Too bad, I would have loved to put 4 to 5 stars, but my first condition is that the repair is possible (and my New 3DS works, this particular component aside). In short, I paid for parts and delivery in vain.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Patrick P.
Rating: 4 out of 5
following a purchase from 23/12/2024
Compliant and on time thank you
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Sebastien L.
Rating: 2 out of 5
following a purchase from 11/11/2024
Black border on the sides of the screen, does not match the screen I had before (although it says iPhone X too).
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
L
lux Y.
Rating: 1 out of 5
following a purchase from 01/11/2024
Screen does not light up
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Paul P.
Rating: 1 out of 5
following a purchase from 06/11/2024
very good
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Mohamed M.
Rating: 1 out of 5
following a purchase from 20/03/2022
Poor quality screen, thicker than the original. The front camera module I bought separately is incompatible. I don't recommend this site for buying phone parts. You can get the same quality elsewhere for less...
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
E
Edoardo D.
Rating: 1 out of 5
following a purchase from 27/10/2024
I ordered a battery for galaxy s21 fe and it is less efficient than the damaged original that i have
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
K
Kevin G.
Rating: 1 out of 5
following a purchase from 31/10/2024
My R1 and L1 buttons are not compatible with ps5 controllers....
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
jean-paul M.
Rating: 4 out of 5
following a purchase from 27/10/2024
shipment conforms to order
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F
Franck R.
Rating: 4 out of 5
following a purchase from 23/10/2024
Fast delivery and compliant parts
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C
Clarisse F.
Rating: 2 out of 5
following a purchase from 22/10/2024
I ordered a complete screen to replace the one on my p30 lite, I followed the tutorial and once everything was reassembled and glued, I realized that the volume and screen buttons didn't work. So the refurbished screen I was sent has been badly appraised... I contacted customer service, who referred me to another YouTube tutorial for removing the buttons... I'm sorry, but I'm not a technician, and I would have preferred to receive another screen that had been properly checked this time.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
O
ouahabo Z.
Rating: 2 out of 5
following a purchase from 20/10/2024
HALF-BLACK AND BLURRED SELFI SCREEN
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
K
Kellian G.
Rating: 1 out of 5
following a purchase from 11/03/2024
Poor quality components, changing the battery on an iPhone XR after two months it degrades considerably. The smartphone just shuts down at 70% ...
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Pauline M.
Rating: 2 out of 5
following a purchase from 28/08/2024
I received the wrong article, I had already ordered 15 days earlier a screen to change it, it was defective but as I could not prove it I said nothing and recommended, I received a battery instead of the screen. Impossible to contact the after-sales service! It's a pity because deliveries are fast and the parcels are well packed.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Pascaline B.
Rating: 1 out of 5
following a purchase from 16/10/2024
I paid 11.90 € to receive my order the next day before 13 hours and I recut 2 days later so the fee should be 4 € and you do not want to pay the difference as the order recut too late I have returned and pay 1.29 € can you explain price difference thank you?
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
D
david C.
Rating: 2 out of 5
following a purchase from 16/10/2024
Controlled screen not working properly
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
G
Geoffrey C.
Rating: 1 out of 5
following a purchase from 15/10/2024
It's not even an oem battery
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
I
Isabelle M.
Rating: 2 out of 5
following a purchase from 06/10/2024
Excessive prices ! 100€ for a micro soldering ! Finally my son fixed his phone by himself !
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Christophe G.
Rating: 4 out of 5
following a purchase from 05/10/2024
Correct product, to be adapted.
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D
Didier S.
Rating: 1 out of 5
following a purchase from 24/09/2024
On the port, there's no small connection to plug in the little white wi-fi and wlan cable.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marjorie B.
Rating: 2 out of 5
following a purchase from 02/10/2024
Product does not correspond to the model of my tablet, although the reference was correct ... I contacted the SAV no news
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Catherine M.
Rating: 4 out of 5
following a purchase from 27/09/2024
As described
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C
charles D.
Rating: 4 out of 5
following a purchase from 30/09/2024
Satisfactory
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