Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The cables received are not compatible with the go pro as proposed on the site.
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Response from SOSAV
Hello, Thank you for sharing your opinion following your order on our site! Have you contacted our customer support at contact@sosav, so that we can offer you an after-sales solution? Wishing you a nice day! The SOSav team
J
Jacques P.
Rating: 4 out of 5
more flexible and resistant glass than the original one
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Philippe P.
Rating: 4 out of 5
Delivered quickly and product conforms.
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Tom V.
Rating: 2 out of 5
Screen much more fragile than the original one, cracked in my pocket after two days. And no return possible.
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Samuel M.
Rating: 2 out of 5
The delay is much longer than usual. This is a big handicap knowing that the screen I ordered had to be replaced with a screen that was completely out of order. I find it a shame not to be warned of this longer delay. However, this is the first problem I have encountered after several orders, the quality is always there. Good luck to all.
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Response from SOSAV
Hello, Thank you for your comment! In case of problem, our customer service is at your disposal! We wish you a good day! Sincerely, The SOSav team
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SAINT-MARC F.
Rating: 4 out of 5
I am very pleased with the quality of the product and the service. Photo sensor ordered to replace the original sensor which with time contained many dust inside, materializing by the presence of multiple black dots on the screen. Alas with the ignition of the mode photograph, this one posts me 4 black points in the higher right quarter of the image. I recommended 2 of them hoping that they do not have the same problem. Still waiting for supply since July 15. SOSAV has taken care of the problem. Thanks
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Jean-Philippe J.
Rating: 2 out of 5
This assembly does not have depth and therefore I lost the facial recognition on my iPhone. Obviously this was not described in the description at all.
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Response from SOSAV
Hello, Thank you for your comment! If you have any problems, please contact our customer service. The address is [email protected] Sincerely, The SOSav team
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Omar H.
Rating: 1 out of 5
Non.
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Response from SOSAV
Hello, If you have any problems, our customer service is available at [email protected]. Sincerely, The SOSav team
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Bruno R.
Rating: 4 out of 5
I have nothing more to say
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David G.
Rating: 1 out of 5
The battery never wanted to charge. The speaker doesn't work. In short, very disappointed.
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Response from SOSAV
Hello, thank you for your review! Could you please contact our customer service at [email protected] so that we can arrange an exchange? Sincerely, The SOSav team
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Nicolas B.
Rating: 1 out of 5
I'm very disappointed, it's been 20 days since I ordered an official Samsung screen block and I still haven't received anything. I've been trying to contact customer service and no one is able to give me a precise date. I find it really deplorable to let the customer order a part that is not in stock.
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Response from SOSAV
Hello, Thank you for your feedback! Our customer service has found a solution to the problem! Have a nice day! Sincerely, The SOSav team
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dominique B.
Rating: 2 out of 5
The return should be free.
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Response from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] so that we can offer you a satisfactory solution? Sincerely, The SOSav team
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Philippe P.
Rating: 4 out of 5
Errors concerning the parts received, which were not in accordance with the order, which were dealt with efficiently. To be recommended.
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frederic Z.
Rating: 4 out of 5
I've been using it for a while now and I'm very happy with it. The tutorial is very clear and practical
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pierre-alain W.
Rating: 4 out of 5
The different parts I ordered are of very good quality and I am very satisfied. I will order again when I need it.
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Hugo B.
Rating: 4 out of 5
Well
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Patrick A.
Rating: 1 out of 5
Never the right model
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Response from SOSAV
Hello, Thank you for your review! Could you please contact our customer service at [email protected] for any problems you may have? Sincerely, The SOSav team
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Redouane K.
Rating: 2 out of 5
Attention very fragile quality disappointing
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Response from SOSAV
Hello, Thank you for your review! If you have any problems, please contact our customer service at [email protected]. Sincerely, The SOSav team
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jean loup D.
Rating: 4 out of 5
easy search RAS
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Pascal S.
Rating: 2 out of 5
Product conforms but big delay of delivery and no information on this delay
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Stephane S.
Rating: 1 out of 5
I received my order more than a month late without any message of explanation. I had to write to you to get an explanation and I find this unacceptable. I used to order my parts from you.
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Mizaque I.
Rating: 4 out of 5
TRE bienz
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Pierre G.
Rating: 4 out of 5
Delivery ok but the seal was damaged in the packaging and was replaced very well
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Marion M.
Rating: 1 out of 5
Very dissatisfied very slow follow-up bad packaging bad quality products that do not work and no return customer service
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Julien G.
Rating: 1 out of 5
I was sent a product that had already been returned sold as new and dysfunctional. The replacement took several weeks. I absolutely do not recommend this company.
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global S.
Rating: 2 out of 5
non-compliant ecran
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Blandine B.
Rating: 4 out of 5
I am delighted with the site
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Poulain J.
Rating: 4 out of 5
fast and well-packaged delivery, conforms to
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pamela F.
Rating: 4 out of 5
Satisfied
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Antoine M.
Rating: 1 out of 5
I'm really not happy, poor quality screen despite the price. Pavement and structure unstuck in less than two days ....
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BERTRAND M.
Rating: 4 out of 5
part corresponding to the order. Package delivered damaged but part intact. Easy part exchange although the return is at our expense as is the delivery.
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Olivier F.
Rating: 4 out of 5
Nickel
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Luc D.
Rating: 4 out of 5
no problem
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jonathan B.
Rating: 1 out of 5
Waiting for my package for over 2 months!!!
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Response from SOSAV
Hello, Please contact our customer support by email at [email protected],
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Sylvain T.
Rating: 4 out of 5
Yes, satisfied with the order
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Christian C.
Rating: 4 out of 5
Everything is perfect, no other comments. Thank you
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Pierre R.
Rating: 2 out of 5
I had a late arrival and reordered due to several problems. Finally I had my iPad repaired in a shop for a hundred euros. I have a touchscreen in stock! Thankfully your after sales service is responsive and cooperative.
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Response from SOSAV
Hello, Thank you for sharing your experience, however your rating does not really reflect the experience you had on our website :-(
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loic L.
Rating: 4 out of 5
Still nothing to complain about
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Sandra L.
Rating: 1 out of 5
I have been unable to find a solution to my problem. No solution found to my problem
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Response from SOSAV
Hello, Thank you for sharing your experience. However, you have given us a rating of 1/5 when everything seems to be in order and indicate that the delivery was very fast. Can you please update your rating. Thank you in advance :-)
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Maud E.
Rating: 4 out of 5
Delivery time too long
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