Customer reviews of SOSAV

B

Bertrand M.

Rating: 4 out of 5

Published on 15/07/2020 à 11h11

part corresponding to the order. Package delivered damaged but part intact. Easy part exchange although the return is at our expense as is the delivery.

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Olivier F.

Rating: 4 out of 5

Published on 14/07/2020 à 13h45

Nickel

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Luc D.

Rating: 4 out of 5

Published on 13/07/2020 à 14h59

no problem

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Jonathan B.

Rating: 1 out of 5

Published on 12/07/2020 à 21h16

Waiting for my package for over 2 months!!!

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Response from SOSAV Published on 15/07/2020

Hello, Please contact our customer support by email at [email protected],

S

Sylvain T.

Rating: 4 out of 5

Published on 12/07/2020 à 19h58

Yes, satisfied with the order

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Christian C.

Rating: 4 out of 5

Published on 12/07/2020 à 16h54

Everything is perfect, no other comments. Thank you

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Pierre R.

Rating: 2 out of 5

Published on 12/07/2020 à 16h43

I had a late arrival and reordered due to several problems. Finally I had my iPad repaired in a shop for a hundred euros. I have a touchscreen in stock! Thankfully your after sales service is responsive and cooperative.

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Response from SOSAV Published on 15/07/2020

Hello, Thank you for sharing your experience, however your rating does not really reflect the experience you had on our website :-(

L

Loic L.

Rating: 4 out of 5

Published on 12/07/2020 à 12h06

Still nothing to complain about

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Sandra L.

Rating: 1 out of 5

Published on 12/07/2020 à 10h57

I have been unable to find a solution to my problem. No solution found to my problem

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Response from SOSAV Published on 15/07/2020

Hello, Thank you for sharing your experience. However, you have given us a rating of 1/5 when everything seems to be in order and indicate that the delivery was very fast. Can you please update your rating. Thank you in advance :-)

M

Maud E.

Rating: 4 out of 5

Published on 10/07/2020 à 21h20

Delivery time too long

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Frederic M.

Rating: 4 out of 5

Published on 09/07/2020 à 20h33

Product as advertised. Quality and price correct.

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Philipe J.

Rating: 4 out of 5

Published on 09/07/2020 à 08h00

Quick to order OK but the screen broke just being in my pocket! Premium quality... :(

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Jean Jacques C.

Rating: 4 out of 5

Published on 08/07/2020 à 20h17

Three good

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Guillaume C.

Rating: 4 out of 5

Published on 08/07/2020 à 17h41

At the top

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Paul G.

Rating: 4 out of 5

Published on 08/07/2020 à 17h22

no problem

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Éric L.

Rating: 4 out of 5

Published on 08/07/2020 à 15h13

Fast delivery and good product

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Marc U.

Rating: 4 out of 5

Published on 08/07/2020 à 12h03

The material is of high quality and the shipping is fast.

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Sandra M.

Rating: 1 out of 5

Published on 08/07/2020 à 09h47

I didn't receive the right external speaker I ordered and when I complained about it, they sent me back the exact same one, so I give up, I paid for something I have in duplicate that is useless to me,,, thanks sosav!

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Response from SOSAV Published on 08/07/2020

Hello, Thank you for your opinion! Our customer service is waiting for your answer, in order to find a solution to the problem you encountered! Sincerely, The SOSav team

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Sébastien R.

Rating: 4 out of 5

Published on 07/07/2020 à 17h18

I am very pleased with the quality of the product and the service I received from the company.

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Katell P.

Rating: 4 out of 5

Published on 07/07/2020 à 15h57

cccccc

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D

Dupuis J.

Rating: 4 out of 5

Published on 07/07/2020 à 11h01

Corresponds to my request

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Damien D.

Rating: 1 out of 5

Published on 06/07/2020 à 13h36

The site is ok but very disappointed with the product received.

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Response from SOSAV Published on 06/07/2020

Hello, Thank you for your feedback! If you would like to exchange the part, you can contact our customer service at [email protected]! Sincerely, The SOSav team

G

Guillaume M.

Rating: 4 out of 5

Published on 06/07/2020 à 09h17

Nothing negative to report

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Stephane D.

Rating: 4 out of 5

Published on 05/07/2020 à 20h27

Very fast delivery by post. Very good site thank you

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Thiéry P.

Rating: 4 out of 5

Published on 05/07/2020 à 19h01

The finder is quite easy to use, maybe better to separate the spare parts from the reconditioned mobiles. The prices of refurbished are quite expensive

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Ryan B.

Rating: 4 out of 5

Published on 05/07/2020 à 17h57

Quality product but delivery took a little longer than expected

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Olivier B.

Rating: 4 out of 5

Published on 05/07/2020 à 14h38

conforms to my expectations

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Tiffanie M.

Rating: 1 out of 5

Published on 05/07/2020 à 09h19

I received my screen and just put it on my device 2 days later screen broken into a thousand pieces. Very disappointed despite the price I paid I will not order again

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Severine D.

Rating: 4 out of 5

Published on 05/07/2020 à 08h38

Good!

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L

Laurent D.

Rating: 2 out of 5

Published on 04/07/2020 à 17h18

Sorry the product was not suitable

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Response from SOSAV Published on 06/07/2020

Hello, thank you for your feedback! Could you please contact our customer service at [email protected] so that we can offer you a satisfactory solution? Sincerely, The SOSav team

Y

Youssef B.

Rating: 1 out of 5

Published on 03/07/2020 à 17h09

I have to say that I am very pleased with the service and the quality of the product.

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Stephane W.

Rating: 1 out of 5

Published on 01/07/2020 à 16h47

I took an express delivery and I had my package in the end not delivered in time and by mail. I have contacted customer service to ask why a delivery made by the post office under the postal deadlines is charged at the express price and then ask for a refund but I did not get a satisfactory answer. I have notified that I will not be ordering from you again.

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Response from SOSAV Published on 02/07/2020

Hello, due to the new measures imposed by Chronopost, we are sorry for the delay of your package. Wishing you a good day. Sincerely, The SOSav team

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'+Mickael' T.

Rating: 1 out of 5

Published on 28/06/2020 à 18h17

I have to say that I am very pleased with the service and the quality of the product. The pickup service is not really up to scratch. I'm hoping for a refund or a voucher of the same value to change my mind.

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Response from SOSAV Published on 29/06/2020

Hello, Thank you for your message. Our customer service is doing its best to offer you a satisfactory solution. We wish you a good day. Sincerely, SOSav

C

Caroline V.

Rating: 4 out of 5

Published on 20/04/2020 à 15h17

Fast and careful shipping. CLEAR

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Alain M.

Rating: 4 out of 5

Published on 07/04/2020 à 08h13

fast delivery

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Clément S.

Rating: 4 out of 5

Published on 01/04/2020 à 12h10

The delivery was made without concern, despite the current context of Covid 19 is 7 days between the order and delivery.

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Michèle H.

Rating: 2 out of 5

Published on 30/03/2020 à 16h09

Total flop for me. My phone was very difficult to open... and the glass broke. Now it's out of order. It was a refurbished device, maybe it had been opened and glued with a stronger glue than the original one...maybe that's why? I think in the tuto it would have been wise to specify these things. I would not have bought a kit "change battery" in this case. I lost money. Too bad....

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Silvain B.

Rating: 4 out of 5

Published on 30/03/2020 à 11h29

Products conform, deadlines met!

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Pierre G.

Rating: 4 out of 5

Published on 30/03/2020 à 09h52

well delivery ok, spatula fragile

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Kevin G.

Rating: 4 out of 5

Published on 29/03/2020 à 14h33

The site is quite easy to use, the order is quickly taken into account when you choose the delivery in 24h with Chronopost

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