Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
I did not receive the right material, and more impossible to contact SOSAV by phone, as any good site of sale via the net, we can only contact them by mail, and to date they still have not answered me, as I paid via Paypal I will open a dispute, once their Paypal account blocked I think they will answer me immediately, the classic blow. I buy via the net often on foreign sites, even in China, and I have never had any problem, the only times or I have returned problems it has always been with French companies!
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Response from SOSAV
Hello Jean-Thierry, Thank you for taking the time to share your opinion. We are however surprised to read it. Indeed, we can be reached by mail or phone, you will find our contact information at the bottom of each page of our site. After checking, we have not received any request from you. Our support brings an answer the same day for each request (except WE and holiday), I invite you to contact them to the address [email protected] with a photo of the part which you received. The necessary will be done very quickly. Sincerely, The SOSav team
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Epiphane A.
Rating: 4 out of 5
I am satisfied with the service. Order received on time. The price of the material purchased is cheap, remains to be seen in the long term. The price of the equipment is good, but it remains to be seen how long it will last, but there was a small problem during the validation of my address.
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Russell C.
Rating: 4 out of 5
Fast, cheap, just wish I had known that the tool kit I ordered did not contain the screwdriver for my iPhone
Hello, I have replaced the battery of my laptop according to a tutorial by the one ordered from SOSV, and my laptop stopped working. I will buy another one. So I don't see the point of your site to sell phone batteries, and in a general way to replace a laptop battery, since this DIY makes the laptop out of order ...
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Response from SOSAV
Hi Philippe, Thank you for taking the time to share your review. Replacing the battery does not make the smartphone dead, we are sorry to hear that you were not successful in your repair. If your phone reboots after re-connecting your old battery, please contact our support team for an exchange. Our team remains at your disposal if you need advice. Sincerely, The SOSav team
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GUEDALIA L.
Rating: 4 out of 5
Unfortunately after repair: the pictures remain blurred... My laptop was too damaged... not that I'm sure. Did the humidity in Guyana play a role? I don't know.
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Eric M.
Rating: 4 out of 5
product Ok++ delivery in Guadeloupe OK, but longer delivery time, normal...
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Emmanuel R.
Rating: 1 out of 5
No response from the soap Poor quality part
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Response from SOSAV
Hello Emmanuel, We thank you for taking the time to share your opinion and we apologize again for the malfunction encountered. We are however surprised by your remark about our after-sales support since you have indeed exchanged with them and that the necessary steps are being taken to return the part. We are very pleased with the quality of the product and the quality of the service. Your new answer dates from yesterday (Tuesday) at 9:30 pm and we answered this morning (Wednesday). We remain at your disposal. The SOSav team
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Aline B.
Rating: 4 out of 5
I am satisfied with my order.
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eric C.
Rating: 4 out of 5
site a bit complicated to navigate
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franck H.
Rating: 1 out of 5
I tried to call the service department and they said to send an email and the email address is not good....
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Response from SOSAV
Hello Franck, Thank you for taking the time to share your opinion. In order to process your application, we need you to send us the photos by email. The email address on each page of our site is correct: [email protected] I confirm that I have not received any email from you, I invite you to send it back to us and remain at your disposal. The SOSav team
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EUGENE J.
Rating: 4 out of 5
The product is in perfect condition and arrived very quickly, I recommend this site.
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Candido D.
Rating: 4 out of 5
Parts in conformity and fast. I advise
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Valentin C.
Rating: 4 out of 5
I received my order very quickly, in good condition and well protected and matched with the device. I totally recommend it.
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Pol F.
Rating: 4 out of 5
Sav serious and very reactive
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julien B.
Rating: 4 out of 5
Three good
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fabrice M.
Rating: 2 out of 5
iPhone 7 replacement screen of poor quality, very little brightness, screen not readable in daylight, dark colors. After second order OEM screen, back to original quality (but loss of home button??is there a link?)
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Frank M.
Rating: 4 out of 5
I was very pleased with the quality of the service and the quality of the product.
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Wassil H.
Rating: 1 out of 5
exploded glue
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Response from SOSAV
Hello Wassil, Thank you for taking the time to share your opinion. After checking, you did not contact us to inform us of any damage to your package during its delivery. We therefore assume that the tube of glue ordered arrived intact thanks to its packaging and that only the outside of the package was damaged. If this is not the case, I invite you to contact our support team at [email protected] so that we can arrange for a return and apologise to you. Sincerely, The SOSav team
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abdellah B.
Rating: 1 out of 5
Ordered before 15h for a shipment the same day on 23/12, package sent the next day is 24/12 ... and still not delivered on 29/12 ...
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Laetitia M.
Rating: 4 out of 5
A responsive and quality after sales service. I recommend it.
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pascal C.
Rating: 4 out of 5
cheaper product. delivery on time thank you
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micael L.
Rating: 4 out of 5
Good copy of the iPhone part ! Less easy to change than on the video ! Works nike now !
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Laurent G.
Rating: 4 out of 5
Very good site The delivery was as I expected
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anonymous A.
Rating: 4 out of 5
Nickel
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Abrial K.
Rating: 4 out of 5
Very good
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danielle K.
Rating: 4 out of 5
Received in good condition
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Hervé G.
Rating: 4 out of 5
I'm very pleased with the quality of the glass and the fast delivery time. I'm missing a small instruction manual and I've made a few bubbles :(
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Thomas M.
Rating: 4 out of 5
So I would say that it is very good but on the other hand at the level of the plate, I had to dismount the top to recover the broad flat wire because it is not on yours.
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erwann H.
Rating: 4 out of 5
The screen I bought is not working. Is this a problem with the phone or the screen?
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Marc L.
Rating: 4 out of 5
Perfectly matches my order
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Guillaume V.
Rating: 4 out of 5
There was an item missing in the order but received shortly after
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Dominique M.
Rating: 4 out of 5
well
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Anne-Marie M.
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product. However, I don't put the maximum note because of the unclear delay when the product is not available: announced 7-14 days subject to availability from the supplier but I waited more than 2 months for a product to become available (order, wait 5 weeks, cancel, then put an alert on the availability rather than recommending again: still no news ....). I ended up giving up and then recommending a product that was available this time although a bit more expensive, received in 3 days!
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Sothun C.
Rating: 4 out of 5
Well received but two days later it takes the load well.
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Yvan G.
Rating: 4 out of 5
perfectly
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Alexandre M.
Rating: 4 out of 5
Satisfied with delivery time
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JOSE B.
Rating: 4 out of 5
no opinion
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