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A
Rating: 4 out of 5
good, not very protective packaging for the battery though
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 1 out of 5
I bought a battery that does not work well and its capacity lasts less than an hour. Last Friday I received the battery and on Monday I compiled them about it, but they have not received a response yet. If the response is not received well, the service they are getting is absolutely zero.
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Response from SOSAV
Hello, Thank you for sharing your opinion following your order. Obviously you seem to have a problem with your order. As you indicated in your comment, you have sent us the information so that an after-sales action can be implemented by our team. We will follow up on this request as soon as possible. Sincerely yours,
A
Rating: 4 out of 5
Responsive site and good follow-up, I recommend this site
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
In accordance with the request
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A
Rating: 4 out of 5
Very good site, good order, very nice,
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A
Rating: 4 out of 5
Good material, fast delivery. Very good
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A
Rating: 4 out of 5
Satisfied with the product received
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A
Rating: 4 out of 5
Hi I am quite satisfied considering the exchange that was made following a defective part sent, responsiveness and professionalism of the site they have reacted quickly and saw the problem with the order received so I recommend the site to all and the second part provided corresponds well to my expectations Thank you. MR G
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A
Rating: 2 out of 5
it was sold with the replacement screen a kit, but it was missing in this kit to 10 the main tool to remove the screen and in the end none of the tools sent was used: 10 for nothing
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A
Rating: 1 out of 5
I ordered a part supposedly compatible with my iPhone 6 according to the site impossible to mount because different from the original No commercial gesture but an email to tell me the right part!
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Response from SOSAV
Hello Thierry, We have received your message and we thank you. After checking your file, you have received the part you ordered, namely a Home Button cover - iPhone 6 . You were in fact looking for the HOME BUTTON + COVER - IPHONE 6 . It is a mistake of order and not an error of our services, our support has still offered you 10% discount if you want to recommend the right part to us. Wishing you a good day. The SOSav team
A
Rating: 4 out of 5
Tuto very good, encourages to start repairing. Product OK, repair OK.
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A
Rating: 4 out of 5
Conforming part and speed of delivery
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A
Rating: 4 out of 5
easy to find items in the lists, clear instructions for use.
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A
Rating: 4 out of 5
It's a pity that the battery protection foam is not included. Thank you for your service.
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A
Rating: 4 out of 5
Quality parts, true to the original (screen and batteries ordered for my part) For the moment the battery holds very well, the delivery was fast 1-2 days, ideal for emergency repairs!
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 2 out of 5
the product does not correspond to the photo, on the photo it was a battery manufactured and assembled in Korea, the battery received is manufactured and assembled in China! given the price it is cheaper on other sites, remains to be seen how long it will last?
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A
Rating: 4 out of 5
I was very pleased with the service and the quality of the product. I have been very pleased with the service and the quality of the product. Very good!
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A
Rating: 4 out of 5
Very easy access, fast shipping
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A
Rating: 4 out of 5
Very good tutorial, fast delivery.
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A
Rating: 4 out of 5
Fast delivery, the site is very good, good tutorial, I recommend
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A
Rating: 4 out of 5
I received the order and it was on time and within budget.
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A
Rating: 4 out of 5
Good service
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A
Rating: 1 out of 5
The screwdrivers you buy do not match your battery instructions
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A
Rating: 4 out of 5
Correct product... fast ... only the delivery in a standard envelope seems a little light ... a bubble envelope would have been less risky ....
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A
Rating: 4 out of 5
Perfect for delivery, customer service, average for navigation in the site
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A
Rating: 4 out of 5
Part received defective but very responsive after sales service sent a new part the same day
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A
Rating: 4 out of 5
Satisfied with the product, repair done. It works again. Thanks
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A
Rating: 4 out of 5
Just to let you know that I received my package extremely dented and slightly open, fortunately nothing broke and everything was in it
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A
Rating: 4 out of 5
delivery not very fast, ordered on Monday morning, received Saturday in eco mode Regarding the battery, the autonomy seems shorter than with the old one of 4 years! I leave me a few days to see after qqles charges / discharges
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A
Rating: 1 out of 5
Order paid in express received in 48h 3 items orders only 2 received with delivery note as that the 3 were delivered! The 3 were in stock at the time of the order Contact number on the invoice not assigned! Sending several emails with no response After several days a proposal to have Flee this site
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Response from SOSAV
Hello, Thank you for sharing your opinion. After reading your comment and studying your file, it would seem that you are identified as a professional with us. As such, you have a privileged contact with our sales team. Do not hesitate to contact our team by email or telephone so that we can review your order together. Sincerely yours,
A
Rating: 1 out of 5
I'm not sure if I'm going to be able to get my order back, but I'm sure I'll be able to get it back. I've been using the site for some time now and I'm very happy with the service. I've been using the site for some time now and I'm very happy with the service and I'm very happy with the service.
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A
Rating: 4 out of 5
I ordered a tutorial on sosav to repair my iphone. This video encouraged me to order the part to replace.
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A
Rating: 4 out of 5
Very good service. Product conforms to its description
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A
Rating: 4 out of 5
Very good site, speed, precision, good packaging. Nothing to say
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A
Rating: 4 out of 5
received quickly
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A
Rating: 2 out of 5
Everything is done by email ..no phone : physical contact is very important...
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A
Rating: 4 out of 5
Super as usual fast simple efficient
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A
Rating: 1 out of 5
In my package instead of the HUAWEI back shell there was...... A bomb! I wrote to them and they answered and offered me a refund or wait for the restocking which I chose... I have never had anything after relaunching.
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