SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
I received the wrong article, I had already ordered 15 days earlier a screen to change it, it was defective but as I could not prove it I said nothing and recommended, I received a battery instead of the screen. Impossible to contact the after-sales service! It's a pity because deliveries are fast and the parcels are well packed.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Pascaline B.
Rating: 1 out of 5
following a purchase from 16/10/2024
I paid 11.90 € to receive my order the next day before 13 hours and I recut 2 days later so the fee should be 4 € and you do not want to pay the difference as the order recut too late I have returned and pay 1.29 € can you explain price difference thank you?
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
D
David C.
Rating: 2 out of 5
following a purchase from 16/10/2024
Controlled screen not working properly
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
G
Geoffrey C.
Rating: 1 out of 5
following a purchase from 15/10/2024
It's not even an oem battery
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
I
Isabelle M.
Rating: 2 out of 5
following a purchase from 06/10/2024
Excessive prices ! 100€ for a micro soldering ! Finally my son fixed his phone by himself !
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Christophe G.
Rating: 4 out of 5
following a purchase from 05/10/2024
Correct product, to be adapted.
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D
Didier S.
Rating: 1 out of 5
following a purchase from 24/09/2024
On the port, there's no small connection to plug in the little white wi-fi and wlan cable.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marjorie B.
Rating: 2 out of 5
following a purchase from 02/10/2024
Product does not correspond to the model of my tablet, although the reference was correct ... I contacted the SAV no news
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Catherine M.
Rating: 4 out of 5
following a purchase from 27/09/2024
As described
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Charles D.
Rating: 4 out of 5
following a purchase from 30/09/2024
Satisfactory
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Amory H.
Rating: 4 out of 5
following a purchase from 27/09/2024
Battery received works well but the connector is very slightly longer than the original Apple, a little tricky to install although this isn't my first iPhone battery.
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Roger S.
Rating: 4 out of 5
following a purchase from 25/09/2024
Very good
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Alexandre B.
Rating: 1 out of 5
following a purchase from 21/09/2024
The screen lights up but the touch doesn't work. I asked for a return. 48 hours later I've heard nothing.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Jose B.
Rating: 1 out of 5
following a purchase from 23/09/2024
I ordered a no code battery to get rid of the error message. The battery works correctly but the no code function doesn't, even though I plugged in the original bms.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Raphaelle A.
Rating: 1 out of 5
following a purchase from 17/09/2024
This is the second time I've placed the same order in 6 months, that I've requested and paid for express 24h delivery because it was an emergency, and that the parcel arrived more than 48h later. It's one thing for the carrier to be responsible, but it's another thing for the delivery options on the site to always include the 24h option, which is untrue and unacceptable!
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Mathieu B.
Rating: 2 out of 5
following a purchase from 14/09/2024
I received the part but after asking a question to the site no answer so my part is useless ...... 50euro in the .....
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie-Therese B.
Rating: 1 out of 5
following a purchase from 13/09/2024
After changing to the no code battery my phone won't charge even though there are no more error messages! In the end, I don't recommend no code batteries.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie B.
Rating: 2 out of 5
following a purchase from 09/09/2024
We pay for 24-48h but the parcel arrives a week later, not very correct or professional.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Juliette P.
Rating: 4 out of 5
following a purchase from 12/09/2024
Fast delivery but screen glass arrived broken
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Ambroise F.
Rating: 1 out of 5
following a purchase from 12/09/2024
1. It wasn't specified that battery stickers were supplied, so I bought extra for nothing 2. The battery connector is almost 1mm too long, preventing it from being clipped into the socket provided. As a result, the plug on the battery side is dead. This is the first time I've been unable to fit a battery.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
A
Andre S.
Rating: 4 out of 5
following a purchase from 11/09/2024
I received the parcel well. the battery blocked the load with 70% and even 30% the pc not recognizing it I had to battle to solve the problem now it loads with 100% all is well I recommend the site "a tutorial for neofite delivered with the parcel would be the good come" Cordialement
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Delphine S.
Rating: 1 out of 5
following a purchase from 31/08/2024
Wrong product sent
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
B
Benoit B.
Rating: 1 out of 5
following a purchase from 15/08/2024
The battery heats up a lot and doesn't hold a charge. To give you an example, it holds a charge for about 2h30, which is ridiculous.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Roland J.
Rating: 1 out of 5
following a purchase from 22/08/2024
Satisfied
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
L
Laurent A.
Rating: 2 out of 5
following a purchase from 19/08/2024
The order arrived on time, but the screen had been opened and 3 braids were missing. Unprofessional
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie-Francoise L.
Rating: 1 out of 5
following a purchase from 11/08/2024
Unfortunately I never received my order
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Christophe M.
Rating: 2 out of 5
following a purchase from 01/08/2024
The screen I ordered is not as described. The tablecloths for the volume and ignition buttons are missing.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
V
Vladimir P.
Rating: 1 out of 5
following a purchase from 01/08/2024
Received via recorded delivery, equipment received broken
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
N
Nicolas C.
Rating: 4 out of 5
following a purchase from 25/07/2024
excellent delivery very well packaged product
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Julian F.
Rating: 1 out of 5
following a purchase from 19/07/2024
The product does not correspond at all to the description. The battery doesn't fit at all and the connector is on the wrong side... Thank you for wasting my time.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
T
Thierry M.
Rating: 4 out of 5
following a purchase from 22/07/2024
Fast and efficient. All I have to do now is use the products to evaluate them.
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Dominique B.
Rating: 4 out of 5
following a purchase from 22/07/2024
No problem Fast delivery
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F
Franck A.
Rating: 2 out of 5
following a purchase from 18/07/2024
I am waiting for a refund for my order which has been delayed for 8 days I am on dece supplier
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Response from SOSAV
Hello,
We are still waiting for the product.
As soon as we receive it, we will make the necessary arrangements.
Best regards.
S
Stefane V.
Rating: 4 out of 5
following a purchase from 08/07/2024
A little long to receive the parcel because there was a stock shortage on one of the products ordered but which was available on the site at the time of the order.
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Ludovic O.
Rating: 1 out of 5
following a purchase from 08/07/2024
Battery not compatible. Not recognized by iPhone 8
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
S
Sambou D.
Rating: 4 out of 5
following a purchase from 13/07/2024
Very high level for a repair novice
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Thierry M.
Rating: 4 out of 5
following a purchase from 13/07/2024
Good to recommend
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Henri A.
Rating: 1 out of 5
following a purchase from 09/07/2024
Looking at the tutorial, it's easy, but I was almost there and a tablecloth broke, so I had to repair it.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
L
Lucien D.
Rating: 1 out of 5
following a purchase from 06/07/2024
Connector doesn't fit - can't be connected to the tablecloth
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Rinish J.
Rating: 2 out of 5
following a purchase from 04/07/2024
I bought an oppo find x2 NEO battery that I returned because it heats up a lot. I'm waiting for an exchange or refund.
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Response from SOSAV
Hello,
The exchange was successful. Please let us know how it goes.
Best regards.
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