Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1, 2 and 4 stars

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Anonymous A.
Rating: 4 out of 5
The order is very well done but the repair advice that says it is done in 25 min and 1 hours later we are still at the same side of the distribution. And try to sell all the products for a change of screen because it lacks the seal of the screen and the glue to fix, too bad you do not sell it with because for a little 100 euros we hope a complete kit.
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Anonymous A.
Rating: 4 out of 5
Good, practical and affordable
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Anonymous A.
Rating: 4 out of 5
Well
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Anonymous A.
Rating: 4 out of 5
The repair guides are well done, shipping is fast and well packaged.
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Anonymous A.
Rating: 4 out of 5
Purchase in accordance with the site Quick and efficient
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Anonymous A.
Rating: 4 out of 5
Good advice
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Anonymous A.
Rating: 4 out of 5
Order received in 2 times, forgot a package
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Anonymous A.
Rating: 4 out of 5
Interesting for disassembly methods
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Anonymous A.
Rating: 4 out of 5
Very well done change guide
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Anonymous A.
Rating: 4 out of 5
Well
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Anonymous A.
Rating: 4 out of 5
I've been using it for a while now and it's a good idea to have a look at it and see if it's working.
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Anonymous A.
Rating: 4 out of 5
Well done site where you can find what you are looking for
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Anonymous A.
Rating: 4 out of 5
to discover, well
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Anonymous A.
Rating: 4 out of 5
Responsive customer service
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Anonymous A.
Rating: 4 out of 5
I'm very pleased with the quality of the package and the way it was packaged. I ordered on Thursday evening and received it on Wednesday morning, which is more than the 72 hours advertised with chronopost.
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Anonymous A.
Rating: 4 out of 5
I've just got to put the piece together and try it out. And thank you for the little carambar?
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Anonymous A.
Rating: 4 out of 5
....
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Anonymous A.
Rating: 4 out of 5
I'm very pleased with the quality of the materials but the service is not as good as it should be. By bank transfer it took more than 10 days, otherwise served perfectly. I'm very pleased with the service and the quality of the products.
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Anonymous A.
Rating: 4 out of 5
Good value for money
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Anonymous A.
Rating: 4 out of 5
The only downside is that when you buy a screen, you just have a small link to the article because I had to make another order for the stick that sticks the screen.
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Anonymous A.
Rating: 4 out of 5
All right?
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Anonymous A.
Rating: 4 out of 5
Very good
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Anonymous A.
Rating: 1 out of 5
Hello, indeed I am informed. The fact that there is snow I am aware, but I received other packages transiting through the same carrier and ordered on another site than yours, moreover I am not responsible for the snow either. On the site I was offered a delivery for the next day (know that the weather is predictable so you can block the delivery option before 13h), it is not respected it is up to you to make a refund to the customer and not the carrier. You are free to arrange or not with your carrier. In view of your sense of customer service, please know that I will not recommend your sites or other affiliates without resolving this incident on your part. Sincerely
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Response from SOSAV
Hello, Unfortunately, we are not responsible for the snow, nor are the carriers. The tracking number of your package was sent to you and the delivery time problems were announced on the online tracking. As our customer service indicated to you, a request to the carrier was nevertheless made on your behalf but only the carrier is entitled to judge and grant a refund for not respecting the delivery time. As soon as we have the carrier's reply, our customer service will not fail to come back to you to inform you of their decision. Sincerely, The SOSav team
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Anonymous A.
Rating: 4 out of 5
Very good
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Anonymous A.
Rating: 4 out of 5
shipment too long
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Anonymous A.
Rating: 4 out of 5
It works. Everything works except when calling by ear, the caller doesn't hear me. Solved simple setup. Thanks
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Anonymous A.
Rating: 1 out of 5
I am very pleased with the service and the quality of the product. I have not received my order yet, but I have to say that I am very pleased with the service and the quality of the product and the quality of the service.
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Response from SOSAV
Hello, As our agent told you during your exchanges with our service department, the weather conditions prevented the carriers from meeting their usual deadlines. The conditions were exceptional, so delivery delays were inevitably felt, whether in our online store or in most e-traders. Sincerely, The SOSav team
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Anonymous A.
Rating: 4 out of 5
bon site
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Anonymous A.
Rating: 4 out of 5
Very good
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Anonymous A.
Rating: 4 out of 5
Very serious. Port too high, but serious shop.
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Anonymous A.
Rating: 4 out of 5
Received on time Thank you
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Anonymous A.
Rating: 1 out of 5
The material provided is of poor quality. The sticker for samsung galaxy s4 that I ordered is not translucent I have followed the procedure ... I would no longer call sosav
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Anonymous A.
Rating: 4 out of 5
It's very good, fast sending, quality tools. I'm not sure if it's a good idea to have a video on the first connection, but it would have saved me a lot of time. Good job anyway.
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Anonymous A.
Rating: 4 out of 5
clear and detailed site
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Anonymous A.
Rating: 1 out of 5
It is a site that is very long to receive the order and does not take into account the possible change of address before sending the package I would not recommend it to my friends
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Anonymous A.
Rating: 4 out of 5
Correct packaging and nice little Carambar that went with it
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Anonymous A.
Rating: 4 out of 5
I find the shipping costs a bit expensive,
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Anonymous A.
Rating: 4 out of 5
Everything went as planned and in time, but with a small text message to indicate the arrival of the package at its destination it would be perfect
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Anonymous A.
Rating: 4 out of 5
Very good site, I recommend it and the explanation forum is very well done.
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Anonymous A.
Rating: 4 out of 5
I've been using it for a while now, but I'm not sure if it's a good idea to use it as a replacement for the batteries.
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