Customer reviews of SOSAV

J

jean-francois W.

Rating: 4 out of 5

Published on 04/11/2023 à 10h54 following a purchase from 26/10/2023

deadline and compliance ok but packaging limited

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J

Jérémy C.

Rating: 2 out of 5

Published on 24/10/2023 à 09h09 following a purchase from 16/10/2023

Original battery replaced, barely 10 hours autonomy without intensive use. Doesn't make you want to repair... Regarding the site, shipping is fast and accurate.

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Response from SOSAV Published on 24/10/2023

Hello,
In this case I invite you to make the request of sav on the site.
The product is guaranteed for 2 years.
Best regards.

A

Adel K.

Rating: 2 out of 5

Published on 23/10/2023 à 17h53 following a purchase from 28/09/2023

not sturdy enough, kit items are curly after repair, still a useful kit

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Response from SOSAV Published on 24/10/2023

Hello,
In this case, I invite you to make a request directly on the website in order to launch the exchange procedure.
Best regards.

M

Mickaël A.

Rating: 2 out of 5

Published on 12/10/2023 à 12h08 following a purchase from 04/10/2023

Hello, unfortunately I never managed to divide the first two vices of my Iphone X in order to open it and change the screen... Right from the start, there was a gap between the screwdriver supplied and the vices...

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Response from SOSAV Published on 19/10/2023

Hello,
Then please contact us. We are available to help you.
Best regards Etienne.

R

Roland L.

Rating: 4 out of 5

Published on 09/10/2023 à 11h01 following a purchase from 30/09/2023

Super

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Pauline B.

Rating: 4 out of 5

Published on 26/09/2023 à 13h19 following a purchase from 18/09/2023

I also ordered a repair kit with screwdrivers. Unfortunately, the star-shaped screwdriver used to remove the IPhone's external screws was too large and I couldn't remove the screws with it.

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N

nicolas L.

Rating: 2 out of 5

Published on 18/09/2023 à 11h49 following a purchase from 10/09/2023

Delivery OK. However, the product doesn't look like it does in the installation video and, as a result, installation is much more complicated than shown (with a failed result as far as I'm concerned).

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J

Jonathan B.

Rating: 4 out of 5

Published on 08/09/2023 à 12h12 following a purchase from 31/08/2023

Very good parcel received quickly, complete video guide. My phone is fixed.

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Fabienne P.

Rating: 4 out of 5

Published on 31/08/2023 à 10h47 following a purchase from 23/08/2023

Everything was perfect. I was able to repair my iPhone 8 (battery and screen) with the materials provided and the tutorials. Everything works.

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B

Benjamin D.

Rating: 4 out of 5

Published on 28/08/2023 à 12h31 following a purchase from 14/08/2023

Just about perfect. The site told me everything I needed to replace the battery and back cover of my smartphone. I "only" put 4 stars for 2 reasons: - either it wasn't indicated, or not clearly enough, but I was missing a tool (squeegee) to order for my repair. Nothing critical, I was able to do without it. - It's not explicitly stated on the site that the hull and battery already had ready-to-use adhesives. So I ordered some for nothing. What a shame.

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Philippe P.

Rating: 4 out of 5

Published on 03/08/2023 à 07h03 following a purchase from 26/07/2023

After receiving my part for my phone. It was defective. I called the after-sales service, after explaining my problem. I received my new part 2 days later. Thank you for your reactivity.

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S

Stefano C.

Rating: 4 out of 5

Published on 01/08/2023 à 18h12 following a purchase from 09/05/2023

Quality products. Too bad for the heating pouch, which comes without a user manual.

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NICOLAS M.

Rating: 4 out of 5

Published on 26/07/2023 à 03h28 following a purchase from 16/07/2023

Perfect shaving

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C

camille L.

Rating: 4 out of 5

Published on 18/07/2023 à 14h17 following a purchase from 12/07/2023

The parcel was received quickly, but there is a small problem with the universal tool kit where the suction cup does not "suction cup", and with the spare parts, the home button was received with a small chip (seen after assembly), which is only a cosmetic problem as it is fully functional.

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B

Benoit M.

Rating: 4 out of 5

Published on 18/07/2023 à 13h22 following a purchase from 05/07/2023

Very responsive

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C

Christian H.

Rating: 1 out of 5

Published on 05/07/2023 à 17h11 following a purchase from 12/06/2023

I didn't receive the TRIWING Y2,0 screwdriver in my Universal Tool Kit, so I can't replace the MicroSD drive in my NINTENDO SWITCH.

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Response from SOSAV Published on 12/07/2023

Salve,
Se è questo il caso, la preghiamo di fare la sua richiesta online nella sezione contatti.
Grazie mille.
Grazie a voi.

Y

Yves P.

Rating: 4 out of 5

Published on 13/06/2023 à 16h39 following a purchase from 05/06/2023

It's not Samsung

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B

Bruno D.

Rating: 4 out of 5

Published on 10/06/2023 à 14h33 following a purchase from 01/06/2023

very well

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G

Gilles E.

Rating: 4 out of 5

Published on 06/06/2023 à 15h50 following a purchase from 30/05/2023

Meets expectations, cost and delivery time, quality one notch below.

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A

Andranik E.

Rating: 2 out of 5

Published on 02/06/2023 à 12h01 following a purchase from 25/05/2023

The screwdriver allowed me to unscrew two screws and then damage the others ... I don't recommend tools. The tutorial is correct. As for the spare part, I'll have to wait and see.

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Response from SOSAV Published on 06/06/2023

Salve,
In questo caso la invito a fare la richiesta direttamente sul sito. Al fine di avviare la procedura di scambio.
Grazie. Etienne.

B

Bruno M.

Rating: 4 out of 5

Published on 26/05/2023 à 11h53 following a purchase from 18/05/2023

Hello the order went relatively well but it's about the adhesive strips of the battery that I had ordered preceded by a lover which were very difficult to remove, indeed the double-sided 3M delivered in my previous order was not at all adapted, the strip of glue broke right away and I had to take a spatula to unstick the bottom of the battery that I had ordered from you and which swelled after barely a year!

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J

JULIEN F.

Rating: 4 out of 5

Published on 10/05/2023 à 21h05 following a purchase from 03/05/2023

Tuto and screen quality for my iPhone 7 impeccable, only the home button without Touch ID is a shame

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M

Michel D.

Rating: 2 out of 5

Published on 08/05/2023 à 15h39 following a purchase from 15/04/2023

Nice site, good prices. I was hoping to get a quality battery.

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C

Cathy G.

Rating: 4 out of 5

Published on 28/04/2023 à 15h26 following a purchase from 21/04/2023

Quick

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Nathalie B.

Rating: 4 out of 5

Published on 26/04/2023 à 17h21 following a purchase from 18/04/2023

I'm not giving 5 stars because the charging connector I received for my son's Xiaomi redmi note 9 had a tiny flaw. It was missing a small notch in the card to be able to insert it properly in its slot. Luckily I am a DIY girl and I rectified the problem with my mini sander. Since then, everything works perfectly and my teenager is delighted to have his arm extension back! Thank you SOSAV ;o)

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V

Valentin T.

Rating: 4 out of 5

Published on 25/04/2023 à 10h46 following a purchase from 12/04/2023

Satisfied with the products offered. However, contrary to what is indicated on the site, the battery iphone X IP_X_2ORI already contains the mounting sticker. It is therefore not necessary to buy it in addition.

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J

Jean-Louis B.

Rating: 4 out of 5

Published on 18/04/2023 à 14h30 following a purchase from 11/04/2023

Fast and perfect

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Louis T.

Rating: 1 out of 5

Published on 06/04/2023 à 13h20 following a purchase from 15/02/2023

The tools provided do not allow to open the switch... disappointed

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Response from SOSAV Published on 12/04/2023

Salve,
La invito a contattarci direttamente attraverso il sito per capire cosa non va.
Possiamo quindi fare ciò che è necessario.
Cordiali saluti Etienne.

N

Noreddine B.

Rating: 2 out of 5

Published on 05/04/2023 à 12h40 following a purchase from 28/03/2023

The model of screen protector received does not correspond to the one presented in the explanatory video. It does not fit the same way. I am not sure if I have succeeded in the installation. I received a screen protector of the brand hoco

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D

dominique O.

Rating: 4 out of 5

Published on 04/04/2023 à 21h39 following a purchase from 25/03/2023

I had an assembly problem, the after-sales chat was efficient. The repair was successful.

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Julien G.

Rating: 4 out of 5

Published on 30/03/2023 à 15h32 following a purchase from 23/03/2023

Good material, original battery that gives a real boost to my Galaxy A5. One star less because delivery at 12.90 in chronopost for the next day, but which arrived 4 days later (certainly a product out of stock)

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G

Gilles V.

Rating: 4 out of 5

Published on 23/03/2023 à 18h39 following a purchase from 05/03/2023

Very good service for parts. Small gaps in the tutorial for the replacement of the charger plug for Samsung A51.

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T

thierry S.

Rating: 4 out of 5

Published on 21/03/2023 à 16h38 following a purchase from 14/03/2023

👍

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G

gerard C.

Rating: 4 out of 5

Published on 16/03/2023 à 19h24 following a purchase from 09/03/2023

good tuto for the repair, but I damaged the connector of the battery plate charging connector !!!!

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Alexandre L.

Rating: 4 out of 5

Published on 15/03/2023 à 10h23 following a purchase from 07/03/2023

Conforms to the description, correct delivery. See to time the quality of the product. Seriousness to inform their customers.

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F

Francois M.

Rating: 2 out of 5

Published on 13/03/2023 à 17h31 following a purchase from 03/03/2023

Fast and part corresponds to my expectations.

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Dominique L.

Rating: 4 out of 5

Published on 07/03/2023 à 16h24 following a purchase from 23/02/2023

good information on the follow-up of the order and delivery made on the day. Thank you

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R

romain E.

Rating: 4 out of 5

Published on 03/03/2023 à 13h12 following a purchase from 23/02/2023

Product conforms but for the delivery it was average because a computer component sent in a classic envelope is average.

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M

Michel H.

Rating: 4 out of 5

Published on 02/03/2023 à 09h24 following a purchase from 22/02/2023

Fast delivery and compliant products

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Samuel B.

Rating: 4 out of 5

Published on 24/02/2023 à 19h51 following a purchase from 13/02/2023

Serious company

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