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A
Rating: 4 out of 5
Very well packaged
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 972 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast and compliant.
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A
Rating: 4 out of 5
Reasonable
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A
Rating: 2 out of 5
A purchase, a disappointment... Not possible to judge.
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A
Rating: 2 out of 5
The parts are expensive (but arrive quickly all the same) and are of poor quality. My basket stayed on the site for a week, sometimes the delivery is free, sometimes not. The delivery, let's talk about it: you have to count much more than what is indicated for a home delivery! I've never seen that! However, the parts arrive in a parcel, they are very well packed and protected with an antistatic packaging.
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A
Rating: 4 out of 5
Bon site bon tuto
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A
Rating: 1 out of 5
Incomplete order missing standard kite tools replace by a carambar Sova unreachable No link to follow up order
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A
Rating: 4 out of 5
Clear and simple. With the video assembly/disassembly guides, it's very practical. The only problem is the very long delivery time. It's a shame.
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A
Rating: 4 out of 5
fast delivery and great tutorial
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A
Rating: 1 out of 5
Disastrous experience I shot my phone while I was very careful...
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A
Rating: 2 out of 5
The order arrived quickly and the tool kit was very helpful. However I had many problems after the repair (following the sosav repair guide). Knowing that I had already repaired the screens of 3 other people's laptops before and it went very well. So I decided to buy a new laptop.
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A
Rating: 4 out of 5
Excellent
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A
Rating: 2 out of 5
The tactile beug
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A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
Clear, easy to find and well explained. Thank you.
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A
Rating: 4 out of 5
Good products
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A
Rating: 4 out of 5
Fast shipping
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Very responsive customer service. Order ok. Too bad there are no tutorials for repairing a . psp e 1004. Should improve the software to search for spare parts accounting (simplify). Attention when the package is to be sent to a post office in Belgium it is only for the post office staff. Indeed there is a signature which must be affixed to the deposit of the parcel. In my case, if the postal agent had signed in my place, the parcel would have been marked as delivered without me receiving it. Fortunately, he called me to inform me.
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A
Rating: 4 out of 5
Good products, well packaged, small delay on delivery
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A
Rating: 4 out of 5
Fast delivery times, well packaged goods
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A
Rating: 4 out of 5
good quality screen, very well protected during transport, to see the quality and resistance of the touch screen over time
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
I've been using it for a while now and it's a great kit, except for the black plastic opener tool which has completely degraded since the first use. I'm a little embarrassed?
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A
Rating: 4 out of 5
I will recommend this site I did not put 5 stars because in the explanation there was a paragraph missing when you change the LCD screen and touch screen you do not talk about the speaker I had to ask several times the phone before understanding what was wrong
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A
Rating: 1 out of 5
The package was supposed to be delivered the next day because it was urgent and I had to pay more for it! I received the package 6 days later and at the wrong parcel delivery point! so I had to drive 30km to get it back.
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A
Rating: 4 out of 5
Clear and intuitive explanatory Well done
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A
Rating: 4 out of 5
8 out of 10 tr when we arrive on the site it is written 10% on the 1st order in the basket and at the time of regulating we were 2, have long sought ..the word welcome being refused! so false advertising . good packaging fast delivery ..good visual explanation ..no problem for the contactor
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Response from SOSAV
Hello, We have just seen your comment on the Avis Vérifiés website and we thank you for taking the time to give your opinion. After checking, a bug (which has since been corrected) prevented you from using the 10% discount coupon. We are coming back to you to refund the discount. We have proceeded to refund the discount you should have received. Your PayPal account will be credited with 5.00 within 3 to 4 days. With our apologies for this inconvenience. Sincerely, The SOSav team
A
Rating: 1 out of 5
The screen ordered does not work And the after-sales service is not looking for stories, take pictures of their screen front, back Pkoi? Yet on the site it marks satisfied or refunded They just have to take their screen and check
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A
Rating: 4 out of 5
Tool kit in accordance with my order.
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A
Rating: 4 out of 5
J'ai kiffer le carambar
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A
Rating: 4 out of 5
Too bad the battery was not available
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A
Rating: 4 out of 5
Well built site. Fast delivery in relay point. One regret: the shipping costs are high (even in relay point).
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A
Rating: 4 out of 5
perfectly
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A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
wide choice
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A
Rating: 4 out of 5
I have ordered another part that was not in your directory on another site where the shipping was free. I ordered another part that was not in your directory on another site and the shipping was free of charge, but otherwise everything was perfect.
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A
Rating: 4 out of 5
The service is impeccable, with a small carambar offered in the package ? The only downside is the waiting time I had because of a supplier reapproval. Otherwise it was 5 stars.
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A
Rating: 4 out of 5
Bon site
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A
Rating: 4 out of 5
Fast delivery, very good packaging.
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