Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2 and 4 stars

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anonymous A.
Rating: 4 out of 5
Correct
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anonymous A.
Rating: 1 out of 5
very quick pick up and delivery 3 months later
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anonymous A.
Rating: 4 out of 5
Good product description
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anonymous A.
Rating: 4 out of 5
received almost as quickly as expected
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anonymous A.
Rating: 4 out of 5
Useful, relatively complete and well designed, and welcome in the internet landscape. There is always room for improvement, but thanks to the team :-)
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anonymous A.
Rating: 4 out of 5
Clear website with full description of products sold. Fast delivery, well packaged products. A mini carambar came with the order :D Yum!
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anonymous A.
Rating: 4 out of 5
Following an article received defective, sosav on send me a new one very quickly, and I must say that the quality of the screen is with the appointment!
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anonymous A.
Rating: 4 out of 5
4 stars for the availability (10 days) not much highlighted on the site. Otherwise RAS.
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anonymous A.
Rating: 4 out of 5
The tutorials are very well explained, I recommend it
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anonymous A.
Rating: 4 out of 5
Compliant and fast
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anonymous A.
Rating: 2 out of 5
The delivery time is too long, and there is no communication. I had to contact them again by chat so that they could give me a new delivery time which was not respected. It's not complicated to keep the customer informed, supplier problems do happen! I put two stars anyway for the carambar in the package ;)
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anonymous A.
Rating: 4 out of 5
I recommend it!
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anonymous A.
Rating: 4 out of 5
A site you can trust
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anonymous A.
Rating: 4 out of 5
Good service! despite some problems, courteous and fast email dialogues followed by the solution! What more could you ask for.
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anonymous A.
Rating: 4 out of 5
Simple and effective.
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anonymous A.
Rating: 4 out of 5
Just a little late, if not great! and it's a plus to have guides on how to repair, TOP
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anonymous A.
Rating: 4 out of 5
bien rien a dire
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anonymous A.
Rating: 1 out of 5
The order was received in time. Unfortunately, the products received seem to be second hand (traces of glue, LCD panel with defects and touch screen badly glued). I contacted the after sales service who never bothered to answer me. It was my one and only order on this site.
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anonymous A.
Rating: 4 out of 5
I'm a bit disappointed with the battery because in my humble opinion the connection pin is not the same as the original. In addition, compared to the photos in the tutorial, it is not the type of battery sold.
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anonymous A.
Rating: 1 out of 5
Unable to reach me My order took a month to arrive after a thousand emails were sent
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anonymous A.
Rating: 4 out of 5
Hello and thank you for your services.
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anonymous A.
Rating: 4 out of 5
Satisfactory tutorials
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anonymous A.
Rating: 4 out of 5
Savings guaranteed!
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anonymous A.
Rating: 4 out of 5
Je recommenderai!
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anonymous A.
Rating: 4 out of 5
WELL
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anonymous A.
Rating: 4 out of 5
Great site, very useful, but the waiting time for the ordered piece is a bit long for me. And I paid 12euro for a chronopost delivery at home...I'm still waiting for the delivery man
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anonymous A.
Rating: 4 out of 5
no comment
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anonymous A.
Rating: 4 out of 5
Well explained
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anonymous A.
Rating: 1 out of 5
I am furious, I choose to have my product delivered in a relay point, so I choose a business near me, but in reality the product is deposited in the next town (10 km away) which posed a big problem for me to recover it. I FIND THIS VERY ABNORMAL! What's the point of having the customer choose the product and then deliver it anywhere! I repeat I am furious: Message to future buyers know that you may have to go much further than expected to recover your product.
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anonymous A.
Rating: 4 out of 5
no opinion to be given
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anonymous A.
Rating: 4 out of 5
A recommended!!!
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anonymous A.
Rating: 4 out of 5
Easy. Fast but a bit expensive.
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anonymous A.
Rating: 4 out of 5
quick service
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anonymous A.
Rating: 4 out of 5
Well
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anonymous A.
Rating: 4 out of 5
I was very pleased with the delivery of my package, but I really appreciated the customer service that answered each of my emails.
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anonymous A.
Rating: 4 out of 5
no comment
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anonymous A.
Rating: 4 out of 5
I have received my order and I am very pleased with the service.
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anonymous A.
Rating: 4 out of 5
Very good service, fast, no problems. Would like more competitive prices.
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anonymous A.
Rating: 4 out of 5
Super
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anonymous A.
Rating: 4 out of 5
Clear site, accessible tuto. Repair done without difficulty!
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