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A
Rating: 4 out of 5
Very good
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Satisfied with my order
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A
Rating: 4 out of 5
good response,, well protected shipment, great delivery time!
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A
Rating: 4 out of 5
the box containing the screen was open. fortunately screen intact.
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A
Rating: 4 out of 5
Fast delivery, very well protected parts, top service!
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A
Rating: 1 out of 5
shameful delivery date
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A
Rating: 4 out of 5
Very clear and easy to navigate search by phone number is very appreciated
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A
Rating: 4 out of 5
Very detailed ,Perfect
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A
Rating: 4 out of 5
Very interesting but lacks the means to diagnose faults.
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A
Rating: 4 out of 5
I found my product easily with the explanations of disassembly and reassembly very practical
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
User-friendly website, clear instructions, simple, secure and convenient ordering and payment procedures.
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A
Rating: 4 out of 5
Good. I will recommend this site.
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A
Rating: 4 out of 5
Very efficient
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A
Rating: 2 out of 5
I received my order 1 month late and it was not complete (I have since received it in full). Fortunately, the after-sales service listened to me. I'm very pleased with the service and the quality of the product, but I'm not sure I'll be able to buy it again.
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A
Rating: 4 out of 5
....
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A
Rating: 4 out of 5
The customer area is not easy to find from the home page. A direct link would be more readable than an icon, otherwise it's not too bad
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A
Rating: 4 out of 5
fast shipping
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A
Rating: 4 out of 5
as expected.
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A
Rating: 1 out of 5
Positive point: this is the only place where I found the item I need, which arrived intact at the relay point. The first exchanges with the SOSAV team were quick. Negative point: After 2 months of waiting I cancelled my order and bought a new phone. Why did you wait for my cancellation to send the product? A better communication about the availability of the product would have been appreciated, it would have saved me the purchase of a new phone.
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A
Rating: 1 out of 5
Very long delivery time. The part delivered does not correspond to what I ordered.
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A
Rating: 4 out of 5
Easy to consult
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A
Rating: 4 out of 5
perfect order and follow-up
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A
Rating: 2 out of 5
I received the parts quickly and well packaged. I have followed the tutorial to change the charging port of my iphone 5 and the battery after reassembling nothing works.... though the failure was precisely targeted and the assembly was done with care. I wasted my time and money ...
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A
Rating: 4 out of 5
Maximum efficiency but I got the wrong I phone model. So at the exit not the right parts nor the right video I realized a little late so the i phone is unrecoverable and the parts not unpacked useless. It is not the fault of the site but a check on the product reference would be desirable.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
I was very pleased with the service and the quality of the product. Refund within 3 days. I'm very happy with the service.
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A
Rating: 4 out of 5
On the whole correct can do better.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Fast and compliant with the order despite a mistake on my part when ordering Sav super fast to respond to me
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A
Rating: 2 out of 5
I've been using this phone for a while now, but it's a good idea to check it out and see if it's working. It is not specified that it must recover the 2 buttons On / off and volume of the old phone (and there it spoils, the volume button hangs and the phone is unusable) 87 euro for no result
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A
Rating: 4 out of 5
As described
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A
Rating: 4 out of 5
Bon site
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A
Rating: 4 out of 5
quick
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A
Rating: 4 out of 5
The reassembly of some traps is not well explained. I had to go see more explicit videos.
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A
Rating: 4 out of 5
Almost perfect! If it could be a little cheaper...!
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A
Rating: 1 out of 5
I have received an order but not the right parts and no time to redo the how. out of 3 how to drift only one and arrive fully and on time.
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A
Rating: 4 out of 5
quality of operating procedures, on-time delivery, average screen quality
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A
Rating: 4 out of 5
The site is great, ideal for those who want to repair their phone by themselves. I would have put 5 stars if I had found the screen for my Samsung galaxy mega that I have been trying to repair for a few months.
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A
Rating: 2 out of 5
A very bad experience, 2 and a half months to fix my phone the screen sent was not compatible, a service quite unresponsive and disorganized which explains so much time. The problem was solved anyway so I put 2 stars only for this reason. It is still very disappointing for a French company.
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