Customer reviews of SOSAV

9,3 /10

Based on 26 971 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2 and 4 stars

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anonymous A.

Published on 08/03/2016 à 07h46

Overall the site is very good. The after-sales service is very reactive.

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anonymous A.

Published on 08/03/2016 à 07h25

Fast delivery

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anonymous A.

Published on 08/03/2016 à 05h27

The fast delivery and detailed tutorials on the site allow a quick and easy repair. The only downside was the quality of the tool pack, which was a bit fragile.

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anonymous A.

Published on 08/03/2016 à 05h18

compliant delivery

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anonymous A.

Published on 08/03/2016 à 04h12

Very good site and tutorials

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anonymous A.

Published on 08/03/2016 à 04h10

Very good tutorials

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anonymous A.

Published on 07/03/2016 à 23h22

Delivery too expensive and defective product (tablecloth volume buttons and ignition).

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anonymous A.

Published on 07/03/2016 à 22h57

I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. SoSAV is very good

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anonymous A.

Published on 07/03/2016 à 20h24

useless to ask them a service in the box comment at the time of order, because no answer of their share! if not the part arrived well and comandez at the same time of the hadesif because it is not provided with the part and you will necessarily need it.

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anonymous A.

Published on 07/03/2016 à 19h43

Almost perfect, only 4 nuts from the wrong part number

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anonymous A.

Published on 07/03/2016 à 18h35

well designed, very clear, in short a good source of information that I recommend

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anonymous A.

Published on 07/03/2016 à 18h23

I am very pleased with the product and the way it is used. the staff's answers are relevant. the only thing that needs to be improved is that the destination is metropolitan France and despite my attempts I have not been able to change it. this makes the delivery much longer as the post office has to investigate.

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anonymous A.

Published on 07/03/2016 à 18h23

perfectly

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anonymous A.

Published on 07/03/2016 à 17h43

Your documentation does not mention the connector behind the screen and how to unlock the panel. Your documentation only mentions the double connector on the side. I did not pay attention to this connector and I damaged it by taking out the screen, and by not unlocking correctly this connector. So I made this screen unusable by damaging the connector

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anonymous A.

Published on 07/03/2016 à 17h18

Very useful site for people who want to repair their phone themselves

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anonymous A.

Published on 07/03/2016 à 17h06

nothing to say thank you

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anonymous A.

Published on 07/03/2016 à 16h56

Well

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anonymous A.

Published on 07/03/2016 à 16h40

I have never received the missing parts.

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Response from SOSAV Published on 11/03/2016

Hello, After checking, as indicated during the exchanges, the Tool Kit was indeed sent to you a first time, and the tracking number was sent to you by email: "Benjamin** - 25/02/2016 - 16:46 Product Standard Tool Kit Sir, We have just shipped the following products to you: -Standard Tool Kit You can track this shipment with the following max letter number: 1H01908837545" The package was returned to us. We have sent back a second one, and the tracking number has been provided to you via email: "Benjamin** - 09/03/2016 - 16:00 Product Standard Tool Kit Sir, We have just shipped you the following products: -order APIJG2QSJ You can track this shipment with the following max letter number: 1H01908837057" You will understand that we do not have the ability to control the delivery problems that the Post Office may encounter. Sincerely yours,

anonymous A.

Published on 07/03/2016 à 16h27

Useful and very well explained

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anonymous A.

Published on 07/03/2016 à 15h30

Very good and fast service

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anonymous A.

Published on 07/03/2016 à 15h11

OK no problem as always

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anonymous A.

Published on 07/03/2016 à 15h06

I am very pleased with the service and the quality of the product.

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anonymous A.

Published on 07/03/2016 à 14h45

super

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anonymous A.

Published on 07/03/2016 à 14h44

Product works great. I've been using it for a while now, but I'm not sure if it's a good idea to use it for a while. I've been using this product for a while now and I'm not sure if it's a good idea to use it for a long time.

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anonymous A.

Published on 07/03/2016 à 14h43

No problems encountered.

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anonymous A.

Published on 07/03/2016 à 14h35

The product was received on time and very well packaged.

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anonymous A.

Published on 07/03/2016 à 14h34

Ne marche pas

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anonymous A.

Published on 07/03/2016 à 14h32

Pass the pb

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anonymous A.

Published on 07/03/2016 à 14h27

Well done but slow.

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anonymous A.

Published on 07/03/2016 à 14h21

Good reactivity and very good material but sometimes high shipping costs for very small parts.

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anonymous A.

Published on 07/03/2016 à 14h09

Simple and efficient

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anonymous A.

Published on 07/03/2016 à 14h08

clear and very explanatory

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anonymous A.

Published on 07/03/2016 à 14h06

Fast delivery, good prices. Shipping costs a bit high.

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anonymous A.

Published on 07/03/2016 à 14h03

fast but product not as expected

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anonymous A.

Published on 15/02/2016 à 09h31

Good result.

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anonymous A.

Published on 08/02/2016 à 07h58

At the beginning there was no explanation about the delay of the delivery (15 days) due to the lack of a single less important product (a suction cup), but as soon as we contacted them an answer was given.

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anonymous A.

Published on 04/02/2016 à 20h33

The product I received is in conformity, very good quality for the opening tool of the tablet. The battery is functional and the tutorial is very clear (even if it only partially solves my autonomy problem). The delivery time was not very long but I was not in a hurry. So I recommend.

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anonymous A.

Published on 30/01/2016 à 14h16

time a bit long but material ok

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anonymous A.

Published on 26/01/2016 à 21h58

Efficace,reactif

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anonymous A.

Published on 26/01/2016 à 18h57

delivery to the wrong place and 3 days late

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Response from SOSAV Published on 02/02/2016

Hello, Thank you for taking the time to leave a Review. Have you contacted Customer Service ([email protected])? According to our information, the package could not be delivered to the address selected: frederic carlut LE BAZAR DES PRESLES 65 AVENUE DE LA MARNE 93800 EPINAY SUR SEINE It depends on the carrier, and not the online store, that you sanctioned. Thus, if the carrier could not deposit the parcel (shop closed for example at the time of the passage), this one is then deposited in another point relay. Sincerely,