Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2 and 4 stars

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anonymous A.
Rating: 4 out of 5
shipping costs ecxessive
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anonymous A.
Rating: 4 out of 5
Simple navigation, user-friendly site. Still lacks phone model diversity on the guides.
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anonymous A.
Rating: 4 out of 5
Very practical site, especially with the disassembly tutorials.
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anonymous A.
Rating: 4 out of 5
there is still no tuto to change the rear camera glass of the gala s5. Otherwise the site is quite intuitive.
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anonymous A.
Rating: 1 out of 5
The room was not at all the same as the original one
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anonymous A.
Rating: 4 out of 5
Very good site, fast delivery but could have been free given the products ordered
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anonymous A.
Rating: 2 out of 5
Service niquel, no problem, good packaging, fast .... but big black point THE QUALITY OF YOUR PARTS !!! Finally on the 2 parts bought none work! Cool
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anonymous A.
Rating: 1 out of 5
Tres incertain attention prudence
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anonymous A.
Rating: 4 out of 5
fast shipping
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anonymous A.
Rating: 2 out of 5
Medium.
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anonymous A.
Rating: 4 out of 5
clear site easy to follow disassembly demos
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anonymous A.
Rating: 4 out of 5
Always delighted
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anonymous A.
Rating: 1 out of 5
Order arrived quickly but does not match my phone...No invoice or procedure for return and refund
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anonymous A.
Rating: 4 out of 5
well
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anonymous A.
Rating: 4 out of 5
Good site to find spare parts
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anonymous A.
Rating: 1 out of 5
In view of the quality of the product delivered, I will not recommend your site. I'm sorry about that.
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anonymous A.
Rating: 4 out of 5
Perfect and a little surprise too! Enjoy! Lol
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anonymous A.
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product.
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anonymous A.
Rating: 4 out of 5
Not bad at all
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anonymous A.
Rating: 4 out of 5
Advice OK, in line with the work to be done. Some precisions would be necessary for the handling of certain components in order to facilitate the work and avoid damaging them.
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anonymous A.
Rating: 4 out of 5
Serious fast
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anonymous A.
Rating: 4 out of 5
Nickel, even if delivery can win a day
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anonymous A.
Rating: 4 out of 5
Too bad home delivery is so expensive.
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anonymous A.
Rating: 4 out of 5
Serious and good
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anonymous A.
Rating: 2 out of 5
The screen does not work, I contacted your support, I am waiting for the answer
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anonymous A.
Rating: 1 out of 5
If Sosav had been my first experience of buying online, I think I would never have made an internet purchase again... 1 Order touchscreen + tools (we'll talk about tools later) ok on July 15, 2015 2 Receipt of the bad glass on July 17, 2015 3 Contact Sosav (only mail because unreachable by phone) on July 20, 2015 which solves the problem by giving me a credit for purchase + transport of a new glass after having asked me photos of the phone and the glass Until then we can understand that a mistake can happen. 4 Ordered new glass on July 22, 2015 5 Received the new bad glass (the same as the first order) on July 24, 2015 Unbelievable no verification while I mentioned that this glass was going to be used for a professional phone (liberal nurse) and that it was urgent. 6 Contacted Sosav (only by mail because I could not be reached by phone) on July 25, 2015, I was asked again for new photos of the phone and the glass 7 New credit note for purchase BUT NOT FOR TRANSPORT, I pay 3.39 again and ask for a refund. I wonder if this is incompetence or scam, it would be better the second I would understand better, in short... new order on July 28, 2015 taking my precautions and making several messages to ask to check well. 8 In the meantime purchase of a new phone because the urgency of the request has apparently not caught the attention of sosav ... 9 Received the new glass (the right one on the 3rd shot) on 30 July 2015. 10 Mounting the new glass, surprise the screwdriver torx 5 purchased does not work (and there is REALLY OF the RIP) 11 ReBuy tools in large DIY. 12 The repair begins... no the tutorial is no longer online on the site of sosav... a Russian video comes to my rescue and after 15 days of trouble I manage to repair. BALANCE SHEET: 1st purchase: 32,98 - 2nd purchase: 0 - Purchase new laptop: 149 - 3rd purchase: 3,39 (delivery) - Purchase new tools: 11,95 --- TOTAL: 197,32 --- EXPENSIVE FOR A TACTILE GLASS I'M STILL WAITING FOR DELIVERY. SILENCE RADIO. I HAVE TO SAY THAT I AM VERY PLEASED WITH THE SERVICE AND THE QUALITY OF THE PRODUCT. IT WAS THE FIRST AND LAST TIME I ORDERED FROM THIS SITE...
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anonymous A.
Rating: 4 out of 5
Very good in terms of price and tuto to remove the battery for example: I would have liked the guide to continue on how to put a battery.
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anonymous A.
Rating: 4 out of 5
I have received my order and I am very pleased with the service.
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anonymous A.
Rating: 4 out of 5
useful
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anonymous A.
Rating: 4 out of 5
Well
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anonymous A.
Rating: 4 out of 5
good quality
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anonymous A.
Rating: 1 out of 5
Avoid!!! Don't answer the phone , disastrous after sales service !!! PayPal dispute in court ...
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anonymous A.
Rating: 4 out of 5
easy to order and convenient
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anonymous A.
Rating: 4 out of 5
it is pleasant
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anonymous A.
Rating: 4 out of 5
fast and conform to the order
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anonymous A.
Rating: 4 out of 5
Very good fast efficient
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anonymous A.
Rating: 4 out of 5
Fast delivery, well done tuto
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anonymous A.
Rating: 4 out of 5
Small problem at reboot: the iPhone did not detect the network and/or SIM card. After a quick tour on the forums, I found the solution by changing the language. But a little note on the guide warning that this problem is common would have been welcome.
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anonymous A.
Rating: 4 out of 5
Very practical
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anonymous A.
Rating: 4 out of 5
well
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