Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2 and 5 stars

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AURELIEN D.
Rating: 5 out of 5
comprehensive overview
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Anaelle D.
Rating: 5 out of 5
Order received quickly and in good condition
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Audrey D.
Rating: 5 out of 5
I could get my phone back, which is cool.
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Laurent M.
Rating: 5 out of 5
The order was received promptly. Thank you so much for your help!
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sylvie G.
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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Mike C.
Rating: 1 out of 5
The tips of the screwdrivers I bought simply broke off after the first use. Defective material and did not even allow me to open the Joy Con of my Nintento switch! I am extremely disappointed, I had to recommend new screwdrivers on another site.
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Response from SOSAV
Hi Mike, We are sorry to hear this news :-( We work with the same Kit, the one you received is possibly defective, these things happen unfortunately, and our team always has several strings to its bow in this type of figure. However, it seems that you have not yet contacted us about this... We would have sent you a new copy for free. If you need help, please contact us at [email protected]: our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team
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Thierry G.
Rating: 5 out of 5
My favorite smartphone parts site, usually with fast delivery and clear and precise assembly instructions.
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Sarah B.
Rating: 5 out of 5
Very fast
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teresa L.
Rating: 1 out of 5
I ordered a nintendo dsi motherboard and I received a Japanese one, impossible to change the language so no I am not satisfied. I could have had this Japanese product at 10 euros but 52 euros with shipping that and all simply theft
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Response from SOSAV
Hello Teresa, We are sorry to hear about this information. It seems that you have not yet contacted our team regarding this part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to inform you quickly :-) Have a good afternoon! Sincerely, The SOSav.fr Team
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sullivan J.
Rating: 5 out of 5
perfect! good quality article, which corresponds perfectly to the material, fast and careful sending, tuto for replacement... nikel! I often recommend sosav, and I would continue!
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Kenny M.
Rating: 2 out of 5
2 days longer than expected
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Response from SOSAV
Hello Kenny, Thank you for your message :-) You have selected a shipping method by simple letter without tracking, the time transmitted by the postal services is indicative and is likely to vary, especially in this particular period of second confinement and approaching holidays. As you can imagine, we do not have control over the delivery of your package and are dependent on carrier delays, just like you... We hope that your order offers you complete satisfaction. Very nice day to you! Sincerely, The SOSav.Fr Team
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Serge K.
Rating: 5 out of 5
Very good, reactive and commercial, return of a new article after the non conformity of the first. I highly recommend, the competence becoming rare.
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guillaume V.
Rating: 5 out of 5
Product conforms . Fast delivery
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Thierry S.
Rating: 5 out of 5
super company, delivery in time and tempered glass for smartphone exactly adapted, I recommend and see you soon on your site, greetings
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Eric S.
Rating: 5 out of 5
Fast delivery. The product corresponds to the description and I was able to use it.
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Frédéric B.
Rating: 5 out of 5
Clear, simple and complete. I recommend this site for MacBook parts.
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Stephane R.
Rating: 5 out of 5
Very fast delivery and well packaged package.
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gabriel H.
Rating: 5 out of 5
Nothing to say
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Amine H.
Rating: 5 out of 5
Top!
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Oscar F.
Rating: 5 out of 5
Well
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Adam D.
Rating: 5 out of 5
Super
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Leila H.
Rating: 5 out of 5
Very serious
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philippe G.
Rating: 5 out of 5
the site is very intuitive and the tutorials are really efficient and adapted for most of us. no particular remarks for the delivery except that the part was very well packed, I just have to change the part. thank you SOSAV
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Pizzighini P.
Rating: 5 out of 5
No problem to find the right product on the site and the very well done instructions to change the part (that's how I discovered SOSAV). The product is conform and the price is well placed. When the product is in stock the deliveries are super fast, what more can you ask for?
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Albert K.
Rating: 5 out of 5
Product conforms, no delay in delivery, nothing to complain about
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Alexandre C.
Rating: 1 out of 5
The lens delivered still does not match the console model. The same lens was sent.
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Response from SOSAV
Hello Alexandre, We thank you for your message and we are sorry to learn this information. This part is however dedicated for your model of console, there are however several versions of this console which can play in the good compatibility of the installed part. We note that you have not contacted our team about this issue so that we can find a solution. We are currently waiting for the return of our supplier to target where the anomaly comes from, in order to solve it quickly :-) Our team is available as usual at [email protected]. Have a nice day! Sincerely, The SOSav.com Team
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Jacques Alexandre O.
Rating: 5 out of 5
I recommend.
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clovis B.
Rating: 5 out of 5
Well structured site, easy to find information, a quality site!
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Dominique L.
Rating: 5 out of 5
perfect
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THEVENET B.
Rating: 1 out of 5
The product that was delivered did not correspond to my request.
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Response from SOSAV
Hello Benjamin, Thank you for your comment :-) You have ordered a LCD Screen - MacBook Pro 13" Retina A1502 (2015) and it is indeed what you confirm having received in your message to our customer service yesterday afternoon. Please feel free to check your messages, our customer service has answered you. We remain at your disposal for any further information and wish you a very nice day. Sincerely, The SOSav.Fr Team
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Guillaume C.
Rating: 5 out of 5
Good site, perfect follow-up, top-notch equipment!
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Murielle V.
Rating: 5 out of 5
Ras.
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Daniel G.
Rating: 5 out of 5
Very good
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robert V.
Rating: 5 out of 5
Availability, choice of articles and fast delivery
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GEOFFREY D.
Rating: 5 out of 5
works perfectly even surprised that for the price it's a real iphone part so perfect even if it's recuperated parts, ecology says thank you too.
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Jean Pierre L.
Rating: 5 out of 5
The product arrived well and corresponded to the request.
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Jenny W.
Rating: 1 out of 5
I received a message a few days after ordering that the item was sold out. I am waiting for a refund and will not order from this site again. 1st and last time.
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Response from SOSAV
Hi Jenny, Thank you for your message and we are sorry to hear about this news :- / Nevertheless, your order is listed as having been shipped as of 11/30/2020 by untracked letter, as per your request. It seems that you have not contacted our customer support about this yet. In order to remedy the situation quickly, we invite you to simply contact us at [email protected] without hesitating to recall your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
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Elodie G.
Rating: 5 out of 5
I'm very happy with the service and the product. I will definitely recommend your site to others.
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Celine B.
Rating: 5 out of 5
Attractive prices and very fast delivery
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Michel D.
Rating: 5 out of 5
Very satisfied
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