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A
Rating: 5 out of 5
Very good fast service
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 976 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
serious business!
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A
Rating: 1 out of 5
Hello, indeed I am informed. The fact that there is snow I am aware, but I received other packages transiting through the same carrier and ordered on another site than yours, moreover I am not responsible for the snow either. On the site I was offered a delivery for the next day (know that the weather is predictable so you can block the delivery option before 13h), it is not respected it is up to you to make a refund to the customer and not the carrier. You are free to arrange or not with your carrier. In view of your sense of customer service, please know that I will not recommend your sites or other affiliates without resolving this incident on your part. Sincerely
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Response from SOSAV
Hello, Unfortunately, we are not responsible for the snow, nor are the carriers. The tracking number of your package was sent to you and the delivery time problems were announced on the online tracking. As our customer service indicated to you, a request to the carrier was nevertheless made on your behalf but only the carrier is entitled to judge and grant a refund for not respecting the delivery time. As soon as we have the carrier's reply, our customer service will not fail to come back to you to inform you of their decision. Sincerely, The SOSav team
A
Rating: 5 out of 5
Top classe efficace
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A
Rating: 5 out of 5
Fast shipping for a good value SOSAV.FR is a good leader I recommend
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A
Rating: 5 out of 5
Corresponds to the requested expectations and for a correct price.
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A
Rating: 5 out of 5
Super fast and responsive
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A
Rating: 5 out of 5
Super fast delivery
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A
Rating: 5 out of 5
good advice and fast.
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A
Rating: 5 out of 5
arrived on time and in good condition, great.
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A
Rating: 5 out of 5
Received in 4 days very well packed
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
excellent
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A
Rating: 5 out of 5
Top, delivery delayed by snow, but then everything fine
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A
Rating: 5 out of 5
nothing to complain about, fast and correct service
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A
Rating: 5 out of 5
The product was delivered very well packaged and within the time frame stated on the website. I can only recommend the site.
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A
Rating: 5 out of 5
serious
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A
Rating: 5 out of 5
I am very pleased with the service and the quality of the product. Thank you for this pleasant order
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A
Rating: 5 out of 5
Tres contente merci
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A
Rating: 1 out of 5
I am very pleased with the service and the quality of the product. I have not received my order yet, but I have to say that I am very pleased with the service and the quality of the product and the quality of the service.
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Response from SOSAV
Hello, As our agent told you during your exchanges with our service department, the weather conditions prevented the carriers from meeting their usual deadlines. The conditions were exceptional, so delivery delays were inevitably felt, whether in our online store or in most e-traders. Sincerely, The SOSav team
A
Rating: 5 out of 5
Good quality and fast delivery.
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A
Rating: 5 out of 5
The guides are very well done and we quickly find what we need. Good site.
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A
Rating: 5 out of 5
Product well packaged and arrived on time! What I regret is to IMPOSE to take the tools for this operation, because I can start to open a store since my children are used to the small bobos of their devices. So, let the customers choose this option!
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A
Rating: 5 out of 5
Very professional. Customer service responsive to questions.
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A
Rating: 5 out of 5
Perfect! I'm very pleased with the service and the quality of the product. I'm so glad to see that you're doing well. if that's not adorable! Thank you so much!
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A
Rating: 5 out of 5
Very professional, fast and accurate delivery
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A
Rating: 5 out of 5
Delivery according to what I ordered
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A
Rating: 5 out of 5
Serious site. Sav is efficient in case of problem.
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A
Rating: 5 out of 5
reliable and serious
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A
Rating: 5 out of 5
Super fast shipped in addition to the Reunion! Bravo
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A
Rating: 5 out of 5
corresponds perfectly to my order
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A
Rating: 5 out of 5
Product conforms and delivery time is excellent
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A
Rating: 5 out of 5
The shop is very intuitive and the shipping is fast. My 2013 phone is like new and ready to go for another 5 years!
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
This site is reliable and serious. The products ordered are very well packaged and received within the time announced. I recommend this site to all my friends.
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A
Rating: 1 out of 5
The material provided is of poor quality. The sticker for samsung galaxy s4 that I ordered is not translucent I have followed the procedure ... I would no longer call sosav
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A
Rating: 5 out of 5
Very good fast delivery, I recommend
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A
Rating: 5 out of 5
Fast and very well packaged
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A
Rating: 5 out of 5
The order arrived before the time in a very good condition and the explanations were perfect to change the screen of my phone nothing to say if, thank you ;-)
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A
Rating: 5 out of 5
Very good service!
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