Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2 and 5 stars

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L
laurent D.
Rating: 5 out of 5
following a purchase from 23/10/2021
Fast service.
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Stéphane R.
Rating: 5 out of 5
following a purchase from 23/10/2021
R.A.S.
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Grégory L.
Rating: 5 out of 5
following a purchase from 19/10/2021
Very good for changing the screen of an iPhone SE 1G of my Teenager. I would have appreciated a double sided seal (or a kit that offers it) for the home button bellows, because once the button is removed from the broken screen, it no longer sticks to the new screen (same thing for the screen seal of some newer models that ensures the watertightness of the device, because this seal is destroyed when the iPhone is opened - designers such as i**xit offer this kind of thing, which is very useful)
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Nicolas A.
Rating: 5 out of 5
following a purchase from 23/10/2021
Super fast shipping, product conforms to expectations, A+++ quality And the icing on the cake is the tutorials to repair yourself
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dominique M.
Rating: 5 out of 5
following a purchase from 23/10/2021
delivery time and spare parts were perfect. i recommend SOSAV.
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Guillaume D.
Rating: 5 out of 5
following a purchase from 23/10/2021
Perfect!
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khalid M.
Rating: 1 out of 5
following a purchase from 11/10/2021
Poor product quality and illegal practice regarding the return of products and non-compliance with the general sales conditions
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Romain R.
Rating: 1 out of 5
following a purchase from 03/06/2021
Very disappointed, after 2 months the battery does not hold without being plugged in and I can no longer transfer media via the new USB connector.
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Rtxo Z.
Rating: 2 out of 5
following a purchase from 01/09/2021
I am very pleased with the service and the quality of the product, but I have to say that I am very pleased with the quality of the product and the service.
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Benjamin L.
Rating: 1 out of 5
following a purchase from 09/09/2021
It took 1 and a half months from the time I paid for my order to the time they mailed my package. The screwdriver that I received looks like it is in order. I have not used it because I obviously bought another one elsewhere in the meantime.
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Carmelo D.
Rating: 1 out of 5
following a purchase from 21/10/2021
Still nothing received
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Emeric L.
Rating: 1 out of 5
following a purchase from 12/10/2021
SOSAV did not deliver the items I ordered (not in stock? lost order?) and above all did not reply to my reminder emails to find out the status of my order. I managed to get my money back only after threatening to report their behavior, without even an apology or explanation. In short, this company borders on fraud. To be avoided as long as they have not reviewed their operating methods and in particular their non-existent after-sales service (by being called SOSAV, this should however be included in their process!)
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Marc L.
Rating: 2 out of 5
following a purchase from 24/08/2021
1 month and a half late, no commercial gesture.
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Sandrine G.
Rating: 5 out of 5
following a purchase from 21/10/2021
Delivery time and delivery were respected, we are very satisfied
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norbert G.
Rating: 1 out of 5
following a purchase from 13/09/2021
phone battery available when ordering, delivery within 15 days after paying and delivery 1 month later, ordered another battery on another site received in 3 days (SOSAV had the best price .... )
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Cédric G.
Rating: 5 out of 5
following a purchase from 21/10/2021
Fast shipping and very practical tutorial.
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Hervé P.
Rating: 5 out of 5
following a purchase from 21/10/2021
Very satisfied. Thank you
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Anrhony M.
Rating: 1 out of 5
following a purchase from 12/10/2021
Scam, received a simple piece of plastic. Attention
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Nina D.
Rating: 5 out of 5
following a purchase from 21/10/2021
fast delivery and part in very good condition
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Marie Madeleine G.
Rating: 2 out of 5
following a purchase from 20/09/2021
Battery for Wiko View 3 cd. Received back cover instead. I am really not happy with your service.
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Christophe C.
Rating: 2 out of 5
following a purchase from 06/09/2021
I'm very pleased with the service and the quality of the product. I've been very satisfied with the service and the quality of the product and I'm very happy with it.
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David F.
Rating: 5 out of 5
following a purchase from 11/10/2021
Good sign
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Patrick L.
Rating: 5 out of 5
following a purchase from 14/10/2021
Conforms, works perfectly. The post office service was slow to deliver.
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Pierre B.
Rating: 1 out of 5
following a purchase from 20/10/2021
After sales service not responding, wrong part received
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moussa L.
Rating: 2 out of 5
following a purchase from 13/10/2021
I asked for information on an item that was in your shop. Your services answered me that the article did not exist and I was sent back to a page of some kind, hence my three stars.
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Cadet R.
Rating: 5 out of 5
following a purchase from 20/10/2021
Shipment on time, good quality charger
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julien D.
Rating: 1 out of 5
following a purchase from 07/10/2021
Very bad service, I received a laptop cover that was not at all what I had ordered (ugly and of very poor quality). I sent an email to report the error and to this day still no return. Run away from !!!!
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BENOIT D.
Rating: 5 out of 5
following a purchase from 20/10/2021
I'm very pleased with the service and the quality of the product.
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Arthur V.
Rating: 5 out of 5
following a purchase from 12/10/2021
Great! As always, despite a product being out of stock, I was informed of the progress of my order
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pascal D.
Rating: 5 out of 5
following a purchase from 18/10/2021
Nothing to say Fast delivery Compliant product
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Christophe B.
Rating: 5 out of 5
following a purchase from 20/10/2021
fast and fair. Thank you
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gilbert P.
Rating: 1 out of 5
following a purchase from 20/10/2021
This is a shame! You sent me a device that doesn't work and I've been telling you that for almost a week now. You are not serious at all. G.P
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Thierry L.
Rating: 5 out of 5
following a purchase from 20/10/2021
Very reactive and fast
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delacroix C.
Rating: 5 out of 5
following a purchase from 09/10/2021
The equipment was delivered in good condition and quickly, Sav was efficient. Perfect to recommend.
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Albert L.
Rating: 5 out of 5
following a purchase from 20/10/2021
Hello, I come to inform you that I have received the back cover of the Huawei p20 lite the complete part in very good condition. The delivery time well respected site that I advise 10/10. Sincerely
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Anzela I.
Rating: 5 out of 5
following a purchase from 19/10/2021
Too good
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Laurent P.
Rating: 2 out of 5
following a purchase from 14/10/2021
When I placed my order, both items were available, so I opted for a 24 hour delivery with an additional cost, I received the package in the evening 1 week! !! I was told that one of the two items was in restocking However I still received both but under a week very disappointed because I was broken and could not help me in a suitable time
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Francis N.
Rating: 5 out of 5
following a purchase from 18/10/2021
Efficiency and quality. I am totally satisfied.
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ANTOINE G.
Rating: 5 out of 5
following a purchase from 04/09/2021
A little long but very serious Bravo
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Franco S.
Rating: 1 out of 5
following a purchase from 17/10/2021
I first received a delivery time ranging from 7 days to 14 days; given the delay, I asked to cancel the order; I then ordered from another supplier whose delivery time was two days. My cancellation was not taken into account and the next day I received a message that the order was being prepared. I received the same goods twice.
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