Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1, 2 and 5 stars

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C
Christophe F.
Rating: 5 out of 5
following a purchase from 28/09/2021
Well received and conforms
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Yann M.
Rating: 1 out of 5
following a purchase from 30/08/2021
More than 5 weeks for a restocking of 3 unfortunate items, 2 mails sent to the company without any answer yet .... Very disappointed
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Gwenaelle B.
Rating: 1 out of 5
following a purchase from 23/08/2021
I have not received my order in full, I have already sent 2 emails to SOSAV for explanations, I still have no answer.
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Marc C.
Rating: 5 out of 5
following a purchase from 02/10/2021
Perfect, competitive, fast Deserves 5 stars
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Christian M.
Rating: 5 out of 5
following a purchase from 03/09/2021
Very fast order preparation and shipping
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Sébastien C.
Rating: 5 out of 5
following a purchase from 02/10/2021
Perfect fast shipping and excellent tutorial for disassembly and reassembly
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Nicolas P.
Rating: 5 out of 5
following a purchase from 02/10/2021
Well received and very satisfied with the product!
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Christophe V.
Rating: 5 out of 5
following a purchase from 01/10/2021
Not expensive and the video support is really practical
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Jean-Michel P.
Rating: 5 out of 5
following a purchase from 02/10/2021
Fast and efficient!
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Fabien A.
Rating: 5 out of 5
following a purchase from 03/10/2021
thank you functional battery, rehearsal done
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Lilian L.
Rating: 5 out of 5
following a purchase from 01/10/2021
fast shipping, clear video explanations
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Patrick B.
Rating: 5 out of 5
following a purchase from 03/10/2021
Product not really adapted nevertheless customer service very adapted, a good point nevertheless
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Alain M.
Rating: 5 out of 5
following a purchase from 02/10/2021
good seller and very good tutorials
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Christophe C.
Rating: 1 out of 5
following a purchase from 24/07/2021
I waited 2 months to receive part of my order. The parts were available when I ordered them, and were waiting to be delivered afterwards. More than 3 months later, I am still waiting for the balance. No response to my reminders.
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Stephane B.
Rating: 5 out of 5
following a purchase from 24/09/2021
Perfect
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Sivierou V.
Rating: 5 out of 5
following a purchase from 01/10/2021
Fast and serious good quality everything works impeccable thank you
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Eric B.
Rating: 5 out of 5
following a purchase from 29/09/2021
Product conforms to the description, delivery on time. I have ordered from SOSAV several times and have never been disappointed until now.
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Callamand B.
Rating: 5 out of 5
following a purchase from 29/09/2021
Fast delivery, product as described!
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Romain N.
Rating: 5 out of 5
following a purchase from 25/09/2021
I was very pleased with the service and the quality of the product.
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Yann N.
Rating: 5 out of 5
following a purchase from 01/10/2021
Top-notch after-sales service
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Alain V.
Rating: 5 out of 5
following a purchase from 12/09/2021
Very good site
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Franck G.
Rating: 5 out of 5
following a purchase from 20/09/2021
Listening to their customers
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Hervé B.
Rating: 5 out of 5
following a purchase from 30/09/2021
Perfect
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Gilbert F.
Rating: 5 out of 5
following a purchase from 26/08/2021
perfectly
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 26/09/2021
Perfect! Fast and timely delivery. The packaging is very satisfactory.
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Ali L.
Rating: 5 out of 5
following a purchase from 29/09/2021
Very good and serious site
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Anaïs P.
Rating: 5 out of 5
following a purchase from 30/09/2021
Very good, order received quickly
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Sylvie T.
Rating: 5 out of 5
following a purchase from 30/09/2021
Perfect
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Raphael L.
Rating: 5 out of 5
following a purchase from 04/08/2021
Perfect, product conforms, well packaged and fast delivery
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Serge B.
Rating: 5 out of 5
following a purchase from 24/09/2021
👍👍
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Francois G.
Rating: 5 out of 5
following a purchase from 25/09/2021
Fast and efficient. And when you have a problem, there is no more with SOSAV. Products and tutorials really perfect. I recommend it for do-it-yourselfers...
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Jean A.
Rating: 5 out of 5
following a purchase from 28/09/2021
Very fast and very professional, I recommend!
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Emmanuelle F.
Rating: 5 out of 5
following a purchase from 29/09/2021
Ordered as expected. Fast delivery
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Armand C.
Rating: 5 out of 5
following a purchase from 26/09/2021
Nickel
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Guillaume G.
Rating: 5 out of 5
following a purchase from 28/09/2021
The price was perfect, the delivery was fast and the product was in order.
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Thierry J.
Rating: 5 out of 5
following a purchase from 26/09/2021
Fast, clear, well packed package,
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Richard K.
Rating: 5 out of 5
following a purchase from 17/09/2021
Perfect!!!
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Charles D.
Rating: 5 out of 5
following a purchase from 27/09/2021
Ordering an ignition cable for Xbox one, functional product and seems original Xbox
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Pascal M.
Rating: 5 out of 5
following a purchase from 07/09/2021
Great! I received a sd card instead of the battery I ordered. The service department told me to keep it as compensation for the error, while waiting for the battery to arrive.
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M
Michel V.
Rating: 5 out of 5
following a purchase from 13/09/2021
Product conforms and service is fast.
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