Customer reviews of SOSAV

Incomplete order missing standard kite tools replace by a carambar Sova unreachable No link to follow up order

Disastrous experience I shot my phone while I was very careful...

The order arrived quickly and the tool kit was very helpful. However I had many problems after the repair (following the sosav repair guide). Knowing that I had already repaired the screens of 3 other people's laptops before and it went very well. So I decided to buy a new laptop.

The tactile beug

The package was supposed to be delivered the next day because it was urgent and I had to pay more for it! I received the package 6 days later and at the wrong parcel delivery point! so I had to drive 30km to get it back.

The screen ordered does not work And the after-sales service is not looking for stories, take pictures of their screen front, back Pkoi? Yet on the site it marks satisfied or refunded They just have to take their screen and check

Either I'm really unlucky, or... Ordered touchscreen, rear window, center panel, and some accessories. Faulty touchscreen, faulty central tablecloth. A hundred euros lost.

Poor products. Avoid

Hello, sosav offers products for smartphones and tutorials to change these products. The tutorial I used makes you believe that you can change the screen without the special device. What is archi-false! I broke the slab of my Samsung S4 because of that. I will not order from them anymore and I recommend to avoid them. Very cordially

very disappointed because I ask a question about the duration of a battery for iphone5 bought 8 months ago and already out of service. no answer from you.

I'm very pleased with the service and the quality of the product. I'm sure I'll be able to get it back to you in a few days. 5 days of supplies. It's reconditioning but it works and that's what's good. Thanks again

I do not recommend at all received a user and cut opening of PayPal dispute and I was refunded by PayPal because the seller did not respond to the mail sent by pay Pal

The Mistrust.!! Following my last 2 orders my Opinion you order a part thinking to receive an original in view of the image presented in photo on the site you pay as expensive as the original but it is a copy without the logo of the brand that you thought ordered at the reception of your order then to make you pay more expensive to receive a colissimo at home it is of the good big foutage of Geuele the Guys this said the material received functioned but I ordered an original to avoid going elsewhere because I trusted you because for me you were better and more serious than the others now as far as I am concerned you are no longer credible by behaving in this way this being said I advise you to be more honest in your postings on your site and this feeling of having been made have at the time of my purchase will not exist here Cordiality.

I am very pleased with the quality of the product and the service. I am very pleased with the quality of the product and the quality of the service.

I have received a product that does not work and does not run properly?

The part is not compatible with my phone even though it was sold as such. The tuto was lying!!!

the external speaker is delivered without the cable antenna GSM for the sony xpéria z. Moreover the case comprises scratches. It seems that it was already mounted. It is unacceptable.

You think you're in North Korea and you're blocking reviews? Which competitor site did I mention? If you validate only the reviews that are favorable to you what are the reviews for, you crooks.

very quick pick up and delivery 3 months later

The delivery time is too long, and there is no communication. I had to contact them again by chat so that they could give me a new delivery time which was not respected. It's not complicated to keep the customer informed, supplier problems do happen! I put two stars anyway for the carambar in the package ;)

The order was received in time. Unfortunately, the products received seem to be second hand (traces of glue, LCD panel with defects and touch screen badly glued). I contacted the after sales service who never bothered to answer me. It was my one and only order on this site.

Unable to reach me My order took a month to arrive after a thousand emails were sent

I am furious, I choose to have my product delivered in a relay point, so I choose a business near me, but in reality the product is deposited in the next town (10 km away) which posed a big problem for me to recover it. I FIND THIS VERY ABNORMAL! What's the point of having the customer choose the product and then deliver it anywhere! I repeat I am furious: Message to future buyers know that you may have to go much further than expected to recover your product.

The site is very clear and instructive at the time of purchase, especially when it comes to disassembling the equipment, but much less so when it comes to reassembling them. More than anything else: a big black spot, the main part of my order doesn't work and after a message to send this part back, I'm still waiting for a sign from them.

You show a shipping rate (for me it means to the registered address) and in fact you have to validate another shipping rate which is much more expensive to get it to the address indicated. I don't think I would recommend you and I wouldn't advertise with you

After receiving, I sent a complaint and no answer from the site

The Wifi antenna I ordered arrived in a simple plastic bag. For a product as fragile as that, I find it very limited. As soon as I took the antenna out of the bag (with the utmost care) it broke in two. Result, a purchase for nothing on this site ...

This is not the right article

Poor quality parts

excessive delay

Mixing the name of the delivery address and the first name of the billing address on the package, really great to get the package back from the post office!

I would like to express my dissatisfaction, because the identity of the recipient was not respected. Instead of the name and surname of my daughter, the shipment was made to Mr. Since I move to make a proxy, so that my daughter can recover the package! A lack of seriousness of the shipping department! I cannot evaluate the content of the order as I have not yet received it.

I ordered a screen. The site does not indicate that the product is out of stock. The product arrived after 3 weeks.

The part I ordered worked for half a day? I can't blame your site directly because it could be the phone.

Received super late.

I've been using it for a while now, but it's not working. Impossible to get technical service at 0973...... no email response.

After receiving a defective part, incompetent after sales service. I wasted my time and money on this story because several other screens were bad but SOSAV did not think it was worth warning consumers of this problem. Impossible to get a full refund for the order.

I ordered a pair of joysticks and received 1/2 joystick. I informed the site and they replied quickly in my first email, sending me a photo of the product and detailing the missing part.

I'm not sure if it's a good idea to buy a micro usb cable for Samsung, but it's a good idea to buy a micro usb cable for Samsung, because it's not really suitable and the delivery time needs to be improved. I changed the joystick and its cap on 3ds console and it works!

The LCD screen delivered does not work and the touchpad bug it selects applications that we do not want as if the touchpad was blocked at a specific point. Forced to put everything back as before old LCD + old touchpad (125 to spend for nothing to work)