Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1 and 2 stars

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anonymous A.
Rating: 2 out of 5
I'm very pleased with the service and the quality of the product. I'm sure I'll be able to get it back to you in a few days. 5 days of supplies. It's reconditioning but it works and that's what's good. Thanks again
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anonymous A.
Rating: 1 out of 5
I do not recommend at all received a user and cut opening of PayPal dispute and I was refunded by PayPal because the seller did not respond to the mail sent by pay Pal
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anonymous A.
Rating: 2 out of 5
The Mistrust.!! Following my last 2 orders my Opinion you order a part thinking to receive an original in view of the image presented in photo on the site you pay as expensive as the original but it is a copy without the logo of the brand that you thought ordered at the reception of your order then to make you pay more expensive to receive a colissimo at home it is of the good big foutage of Geuele the Guys this said the material received functioned but I ordered an original to avoid going elsewhere because I trusted you because for me you were better and more serious than the others now as far as I am concerned you are no longer credible by behaving in this way this being said I advise you to be more honest in your postings on your site and this feeling of having been made have at the time of my purchase will not exist here Cordiality.
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anonymous A.
Rating: 2 out of 5
I am very pleased with the quality of the product and the service. I am very pleased with the quality of the product and the quality of the service.
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anonymous A.
Rating: 1 out of 5
I have received a product that does not work and does not run properly?
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anonymous A.
Rating: 1 out of 5
The part is not compatible with my phone even though it was sold as such. The tuto was lying!!!
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anonymous A.
Rating: 1 out of 5
the external speaker is delivered without the cable antenna GSM for the sony xpéria z. Moreover the case comprises scratches. It seems that it was already mounted. It is unacceptable.
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anonymous A.
Rating: 1 out of 5
You think you're in North Korea and you're blocking reviews? Which competitor site did I mention? If you validate only the reviews that are favorable to you what are the reviews for, you crooks.
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anonymous A.
Rating: 1 out of 5
very quick pick up and delivery 3 months later
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anonymous A.
Rating: 2 out of 5
The delivery time is too long, and there is no communication. I had to contact them again by chat so that they could give me a new delivery time which was not respected. It's not complicated to keep the customer informed, supplier problems do happen! I put two stars anyway for the carambar in the package ;)
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anonymous A.
Rating: 1 out of 5
The order was received in time. Unfortunately, the products received seem to be second hand (traces of glue, LCD panel with defects and touch screen badly glued). I contacted the after sales service who never bothered to answer me. It was my one and only order on this site.
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anonymous A.
Rating: 1 out of 5
Unable to reach me My order took a month to arrive after a thousand emails were sent
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anonymous A.
Rating: 1 out of 5
I am furious, I choose to have my product delivered in a relay point, so I choose a business near me, but in reality the product is deposited in the next town (10 km away) which posed a big problem for me to recover it. I FIND THIS VERY ABNORMAL! What's the point of having the customer choose the product and then deliver it anywhere! I repeat I am furious: Message to future buyers know that you may have to go much further than expected to recover your product.
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anonymous A.
Rating: 1 out of 5
The site is very clear and instructive at the time of purchase, especially when it comes to disassembling the equipment, but much less so when it comes to reassembling them. More than anything else: a big black spot, the main part of my order doesn't work and after a message to send this part back, I'm still waiting for a sign from them.
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anonymous A.
Rating: 2 out of 5
You show a shipping rate (for me it means to the registered address) and in fact you have to validate another shipping rate which is much more expensive to get it to the address indicated. I don't think I would recommend you and I wouldn't advertise with you
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anonymous A.
Rating: 1 out of 5
After receiving, I sent a complaint and no answer from the site
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anonymous A.
Rating: 2 out of 5
The Wifi antenna I ordered arrived in a simple plastic bag. For a product as fragile as that, I find it very limited. As soon as I took the antenna out of the bag (with the utmost care) it broke in two. Result, a purchase for nothing on this site ...
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anonymous A.
Rating: 1 out of 5
This is not the right article
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anonymous A.
Rating: 1 out of 5
Poor quality parts
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anonymous A.
Rating: 2 out of 5
excessive delay
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anonymous A.
Rating: 1 out of 5
Mixing the name of the delivery address and the first name of the billing address on the package, really great to get the package back from the post office!
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anonymous A.
Rating: 2 out of 5
I would like to express my dissatisfaction, because the identity of the recipient was not respected. Instead of the name and surname of my daughter, the shipment was made to Mr. Since I move to make a proxy, so that my daughter can recover the package! A lack of seriousness of the shipping department! I cannot evaluate the content of the order as I have not yet received it.
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anonymous A.
Rating: 1 out of 5
I ordered a screen. The site does not indicate that the product is out of stock. The product arrived after 3 weeks.
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anonymous A.
Rating: 2 out of 5
The part I ordered worked for half a day? I can't blame your site directly because it could be the phone.
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anonymous A.
Rating: 1 out of 5
Received super late.
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anonymous A.
Rating: 1 out of 5
I've been using it for a while now, but it's not working. Impossible to get technical service at 0973...... no email response.
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anonymous A.
Rating: 1 out of 5
After receiving a defective part, incompetent after sales service. I wasted my time and money on this story because several other screens were bad but SOSAV did not think it was worth warning consumers of this problem. Impossible to get a full refund for the order.
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anonymous A.
Rating: 2 out of 5
I ordered a pair of joysticks and received 1/2 joystick. I informed the site and they replied quickly in my first email, sending me a photo of the product and detailing the missing part.
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anonymous A.
Rating: 2 out of 5
I'm not sure if it's a good idea to buy a micro usb cable for Samsung, but it's a good idea to buy a micro usb cable for Samsung, because it's not really suitable and the delivery time needs to be improved. I changed the joystick and its cap on 3ds console and it works!
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anonymous A.
Rating: 1 out of 5
The LCD screen delivered does not work and the touchpad bug it selects applications that we do not want as if the touchpad was blocked at a specific point. Forced to put everything back as before old LCD + old touchpad (125 to spend for nothing to work)
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anonymous A.
Rating: 2 out of 5
The site itself is effective but doesn't make it clear enough that some of the products, especially the batteries, are second hand. I thought I was getting a new battery!
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anonymous A.
Rating: 2 out of 5
I did not receive the right product !!!!
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anonymous A.
Rating: 1 out of 5
I had to pay the post office to have it shipped back to New Caledonia when I had people in France who were willing to bring it back for free...
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anonymous A.
Rating: 1 out of 5
You could have warned me that the wifi and bluetooth antenna was the same piece! I ordered it for nothing...
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anonymous A.
Rating: 1 out of 5
Good site, well detailed products
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anonymous A.
Rating: 2 out of 5
I only received my package after 5 days! I had placed my order on a Thursday morning during the night to receive my package during the day (as mentioned on the site for any order placed before 3pm).
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anonymous A.
Rating: 2 out of 5
I followed a tutorial to remove the front camera on a Galaxy S5 (remove the screen and simply clean the front camera). Result: my screen is no longer touchable even though I followed your procedure very carefully. I've already sent a request on this problem to get help.
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anonymous A.
Rating: 2 out of 5
Purchase at full price of a part, reception of a used part (bent, traces of adhesive, traces of oxidation).
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anonymous A.
Rating: 2 out of 5
attractive
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anonymous A.
Rating: 1 out of 5
Bad phone battery buy it only last half a day very very disappointed
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