Customer reviews of SOSAV

More than 9 days I ordered and I see in my order tracking: waiting for restocking. After 9 days I find it amazing that I am not restocked and even more amazing that I did not report it when I ordered. By ordering in China and by boat therefore without transport costs, I am delivered in less than 15 days experience made before Christmas, so when the orders are very high. In short I am disappointed and I do not think to order other items from you. To my great regret.

Very disappointed

I have to say that I am very pleased with the quality of the products and the price. The service is even worse than I imagined. Sorry it was my first and last purchase at sosav

Parts not conforming to the original and leading to the degradation of the device.

No big deal for a battery error.

Fast delivery, but the product ordered does not work

Pitiful. I order, they inform me by email that my product is out of stock and they offer me either a refund or a credit note. I opt for a refund and I receive an email saying that they have been supplied and that my order has been shipped. This is a site to be avoided as a matter of urgency.

Sale of objects that cannot be repaired by themselves

I ordered a battery, after the assembly I realized that it did not hold the load (barely 1 hour). SOSAV did not want to reimburse me for my purchase, despite a promise of a satisfied or refunded purchase.

Not satisfied

They do their job very well (ordering, fast and careful shipping) but the products are not quality (at least regarding the wiko stairway touchscreens). I bought one. The tacile was constantly screwing up and crashed the device on every call. Then, it broke again after two days without shock. I thought it was a fluke. I recommended two (my husband's was also broken). They were not the same (drawings on the bottom thinner than the original), so I thought it was going to go well ... finally, the same problem of tacile and crashing during the calls and to sum up, they broke the day after their installation, despite the break of protection and a special precaution ... SOS SAV did not offer me a refund the first time. I contact them again... we'll see. But I will not buy anything from them again. And no more wiko either! impossible to get original spare parts.

Hello, light spots appear on my screen (two lighter spots with a diameter of 2 to 3 mm) after 1 month of operation. I do not recommend this screen.

I would not recommend this site to anyone around me.

The site is well built but the products sent do not work

Badly done

The part does not correspond to the product described, no explanation available, request for assistance without serious answer ("look at the videos on the internet" "call a repairer") - I'm waiting for the authorization to make a return (!) and to get the address where to send the package ...

completely incompetent

Received an intact package but the glass was cracked

The battery I received never worked!

The part you sent me is not the original call it did not work

I have received the package with a small carambar. I'm not sure if it's a good idea to get a new one, but I'm not sure if it's a good idea to get a new one, but I'm not sure if it's a good idea to get a new one.

Defect on a part

The room was not at all the same as the original one

Service niquel, no problem, good packaging, fast .... but big black point THE QUALITY OF YOUR PARTS !!! Finally on the 2 parts bought none work! Cool

Tres incertain attention prudence

Medium.

Order arrived quickly but does not match my phone...No invoice or procedure for return and refund

In view of the quality of the product delivered, I will not recommend your site. I'm sorry about that.

The screen does not work, I contacted your support, I am waiting for the answer

If Sosav had been my first experience of buying online, I think I would never have made an internet purchase again... 1 Order touchscreen + tools (we'll talk about tools later) ok on July 15, 2015 2 Receipt of the bad glass on July 17, 2015 3 Contact Sosav (only mail because unreachable by phone) on July 20, 2015 which solves the problem by giving me a credit for purchase + transport of a new glass after having asked me photos of the phone and the glass Until then we can understand that a mistake can happen. 4 Ordered new glass on July 22, 2015 5 Received the new bad glass (the same as the first order) on July 24, 2015 Unbelievable no verification while I mentioned that this glass was going to be used for a professional phone (liberal nurse) and that it was urgent. 6 Contacted Sosav (only by mail because I could not be reached by phone) on July 25, 2015, I was asked again for new photos of the phone and the glass 7 New credit note for purchase BUT NOT FOR TRANSPORT, I pay 3.39 again and ask for a refund. I wonder if this is incompetence or scam, it would be better the second I would understand better, in short... new order on July 28, 2015 taking my precautions and making several messages to ask to check well. 8 In the meantime purchase of a new phone because the urgency of the request has apparently not caught the attention of sosav ... 9 Received the new glass (the right one on the 3rd shot) on 30 July 2015. 10 Mounting the new glass, surprise the screwdriver torx 5 purchased does not work (and there is REALLY OF the RIP) 11 ReBuy tools in large DIY. 12 The repair begins... no the tutorial is no longer online on the site of sosav... a Russian video comes to my rescue and after 15 days of trouble I manage to repair. BALANCE SHEET: 1st purchase: 32,98 - 2nd purchase: 0 - Purchase new laptop: 149 - 3rd purchase: 3,39 (delivery) - Purchase new tools: 11,95 --- TOTAL: 197,32 --- EXPENSIVE FOR A TACTILE GLASS I'M STILL WAITING FOR DELIVERY. SILENCE RADIO. I HAVE TO SAY THAT I AM VERY PLEASED WITH THE SERVICE AND THE QUALITY OF THE PRODUCT. IT WAS THE FIRST AND LAST TIME I ORDERED FROM THIS SITE...

Avoid!!! Don't answer the phone , disastrous after sales service !!! PayPal dispute in court ...

The screwdriver does not correspond to the photo presented on the site.

description of the article is average because not enough detail

I did not receive the toolkit associated with my phone.

Lack of explanation on the products, wrong characteristics on the products' pictures.

Delivery in time but battery does not hold the charge ... discharged in 4h with normal use. I do not recommend

Trop cher

Lucky!

I would not recommend your site to anyone!

You do not take our requests into account. Please check the emails sent on your site. Thank you for your reply, which we hope will be as quick as possible. Sincerely