Customer reviews of SOSAV

The camera of the so-called iphone6 is much bigger than the original pfffff

The delivery time and follow-up are perfect. On the other hand, selling a screen that cannot be replaced is much less so. I'm not sure how much I'm going to pay for it. The repair cost me 199. Your kit is intact. I'm not sure if I can get it back. 0607194935

not functional, wrong parts sent, 2x right and not the LEFT model

The tutorials lack video, everything looks easy in photos and well explained, but there is not necessarily a notion of time or really difficulty with photos.

I ordered a Galaxy s5 4g charging connector, it was well specified on the order, and I received a Galaxy s5 3g charging connector

part does not match the type of phone

not serious any communication on the break of the article.

it's a protective glass not a screen...

I'm sorry but I don't do good press for the site. Sending the right product to the right person is the minimum requirement.

The buttons did not match the iPhone 4 at all. I spent 2 hours trying to make them fit. In the end I found that the notches were not the same! Between fatigue and stress. The iPhone is now in kit and unusable!

Poor quality tools making any attempt to repair almost impossible (screwdriver not well calibrated which damages the thread, tools that break from the first use). I'm not sure if I'm going to be able to do this, but I'm sure I'll be able to do it again in the future.

The battery didn't look new when it came out of the box, which is confirmed by its charge life (much less than a day). It helps out, it's 20 but far from being like the original new phone.

ecran doesn't work it's not serious it's n i;porte what

Poorly prepared screen Missing screw

I had to wait over a month and a half to receive my order. I had to wait more than a month and a half to receive my order, which was reported to be out of stock after I placed the order, without any information about the delivery time. Four attempts to contact an advisor without result ... I am still waiting for a specialized advisor to contact me. Materials ok... communication and service ZERO !!!! What a shame

Fast delivery, but defective products.

Handling much too risky when you are not used to the temperature to use. In the end I lost my phone to save a few euros from a specialist ... I do not recommend

I am disappointed with my order

Three decu

The battery doesn't work. I put it back on standby and it works.

The battery is delivered on time but it is swollen like a pad. Impossible to install. Apparent defect. The condition of the battery could have been checked before shipping. I am waiting to see how effective the service is in dealing with the incident, so I give it a star.

I'm sorry, but I'm afraid I'm not going to be able to meet your expectations.

Well, it was expensive, it took a long time to deliver, and as the glass I took off was glued I thought I had to glue the whole sticker. There was no explanation on your site. I had to remove everything and of course I broke the glass. I ordered another one from amazon today (09/05/15) and it should arrive next Monday, in 2 days, and all for less than from you.

Tutorial on incomplete site, I found myself with many more elements to disassemble than expected, the surprise was quite unpleasant.

I ordered a battery for iPhone 4s. After replacing it, the charge time is only 4 hours... Not much for a so-called new battery!

Commercial policy to be reviewed

The screen of the purchased iPhone 4 is not compliant and cannot be used to replace the broken screen

I was disappointed by the commercial side of SOSAV, following two defective parts (HTC M7 screen), I was reimbursed but the shipping costs for the order as well as the cost of returning the first screen remained at my expense, whereas 1 I pay for the shipping of a defective part and 2 I pay for the return of this part In addition to wasting my time, I lose money for a mistake that I am not responsible. I think I'll just send the second screen back and ask for a refund. It's a pity because the service was very reactive.

I had a bad experience with SOSAV. The Hamon law obliges the seller to refund the customer but they refused to refund me. I received an incomplete window kit, impossible to assemble myself. I cancelled the order as soon as I received it by e-mail and sent the part back. After receiving it, SOSAV refused to refund me, claiming that a piece of tape was missing from the window. This was an easy accusation to offer me a credit note instead of a refund and completely false because I barely unpacked the product. Fortunately there is the Paypal dispute manager who resolved the issue in my favor. In the end, I found the complete product on Ebay for half the price. Thanks Paypal and thanks Ebay

I have placed two orders and received two orders that do not correspond to the desired object. The response time for a return is long.

I followed the protocol to the letter and my screen broke.

The tablecloth ordered did not include the fasteners or for the silent button it is very hard or impossible to detach without breaking the fasteners.

Good site for the disassembly guide, too bad I received a screen with stains on the bottom left and right

Good site but I did not receive the right order ...

After mounting the new antenna, the phone was not receiving at all, your product did not meet my expectations, it was a useless purchase unfortunately for me, 30 wasted. seeing the coaxial, it was already different from the one already mounted on my S4.

Tools that don't work (very bad quality) and I hope it's not the same quality for the battery.

Screen to be broken! On hold since last Tuesday. Telephone switchboard inaccessible for over a week! I got an email following my reminder by email! Telling me that it was necessary to wait for the return of the dispute with the carrier. Otherwise no other solution was proposed to me while I paid a delivery of 9 ht express 24h and that the problem does not come from me. I was very disappointed with the after sales service, although I am a loyal customer and have never had any problems with your services.

very good site, order received in 24 hours, great, just open an iphone and you end up with a galaxy note 4 because iphone never restarts

I have received my order and I am very pleased with the service and the quality of the product. I have received my order and I am very pleased with the quality of the product.

The site itself is good, the intention is good but I think it encourages consumption because according to your guides, everything looks easy ... or trying to change the glass of my Samsung S4, nothing worked as expected, I have not even managed to remove my broken glass because it crumbled into 10,000 tiny pieces. The center of the glass is impossible to remove even if I stay more than 1 minute to heat with a hair dryer, I also tore the button "home" while I absolutely did not feel . I think there are not enough warnings, on what not to do for example. Your site is like watching Roger Federer play... you get the impression that it's easy when in reality it's not. I thought I could save money by buying your equipment and following your tutorial but I lost everything because now I have to call a professional. So I am very very disappointed. In fact, I feel like I was fooled by the apparent ease of fixing a cell phone myself. So maybe it was indeed the hardest repair to do, but in that case, you should really detail your tuto, the risks ... etc.. basically assess all the possibilities that could be encountered. Or maybe a filmed tuto would be even better? I encourage sites like yours but I think it is not within the reach of everyone... me... who is not a handyman for example. Sincerely, David