Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
I received the part but after asking a question to the site no answer so my part is useless ...... 50euro in the .....
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie-therese B.
Rating: 1 out of 5
following a purchase from 13/09/2024
After changing to the no code battery my phone won't charge even though there are no more error messages! In the end, I don't recommend no code batteries.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie B.
Rating: 2 out of 5
following a purchase from 09/09/2024
We pay for 24-48h but the parcel arrives a week later, not very correct or professional.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
A
AMBROISE F.
Rating: 1 out of 5
following a purchase from 12/09/2024
1. It wasn't specified that battery stickers were supplied, so I bought extra for nothing 2. The battery connector is almost 1mm too long, preventing it from being clipped into the socket provided. As a result, the plug on the battery side is dead. This is the first time I've been unable to fit a battery.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
D
Delphine S.
Rating: 1 out of 5
following a purchase from 31/08/2024
Wrong product sent
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
B
Benoit B.
Rating: 1 out of 5
following a purchase from 15/08/2024
The battery heats up a lot and doesn't hold a charge. To give you an example, it holds a charge for about 2h30, which is ridiculous.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Roland J.
Rating: 1 out of 5
following a purchase from 22/08/2024
Satisfied
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
L
Laurent A.
Rating: 2 out of 5
following a purchase from 19/08/2024
The order arrived on time, but the screen had been opened and 3 braids were missing. Unprofessional
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie-Francoise L.
Rating: 1 out of 5
following a purchase from 11/08/2024
Unfortunately I never received my order
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Christophe M.
Rating: 2 out of 5
following a purchase from 01/08/2024
The screen I ordered is not as described. The tablecloths for the volume and ignition buttons are missing.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
V
Vladimir P.
Rating: 1 out of 5
following a purchase from 01/08/2024
Received via recorded delivery, equipment received broken
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
julian F.
Rating: 1 out of 5
following a purchase from 19/07/2024
The product does not correspond at all to the description. The battery doesn't fit at all and the connector is on the wrong side... Thank you for wasting my time.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
F
Franck A.
Rating: 2 out of 5
following a purchase from 18/07/2024
I am waiting for a refund for my order which has been delayed for 8 days I am on dece supplier
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Response from SOSAV
Hello,
We are still waiting for the product.
As soon as we receive it, we will make the necessary arrangements.
Best regards.
L
Ludovic O.
Rating: 1 out of 5
following a purchase from 08/07/2024
Battery not compatible. Not recognized by iPhone 8
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
H
HENRI A.
Rating: 1 out of 5
following a purchase from 09/07/2024
Looking at the tutorial, it's easy, but I was almost there and a tablecloth broke, so I had to repair it.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
L
Lucien D.
Rating: 1 out of 5
following a purchase from 06/07/2024
Connector doesn't fit - can't be connected to the tablecloth
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Rinish J.
Rating: 2 out of 5
following a purchase from 04/07/2024
I bought an oppo find x2 NEO battery that I returned because it heats up a lot. I'm waiting for an exchange or refund.
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Response from SOSAV
Hello,
The exchange was successful. Please let us know how it goes.
Best regards.
V
Victor S.
Rating: 2 out of 5
following a purchase from 14/06/2024
parcel in very poor condition on arrival. Nothing is broken but it's still fragile material.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
V
Vincent D.
Rating: 2 out of 5
following a purchase from 03/06/2024
Parts received on time but some internal defects. Claw and screen sticker appear to have been peeled off and re-sticked.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
S
Sébastien E.
Rating: 2 out of 5
following a purchase from 12/05/2024
The video is misleading because the Nintendo Switch Lite's battery is not so easy to remove. It should have been indicated that nail polish remover was required. I'm very disappointed.
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S
Stephane G.
Rating: 1 out of 5
following a purchase from 20/04/2024
I'm missing an item in my order
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B
Bruno C.
Rating: 2 out of 5
following a purchase from 13/04/2024
The tool kit is not complete (2 times the same tool, so 1 is missing, which is necessary to disassemble the screen), and the tools are of poor quality (impossible to disassemble certain screws because of the tool).
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Yours faithfully
L
loic M.
Rating: 2 out of 5
following a purchase from 08/04/2024
Some tools (3-wing screwdriver) are not at all suitable for changing screens.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
J
jean michel V.
Rating: 1 out of 5
following a purchase from 29/02/2024
Battery received faulty, inflated, awaiting service for return and exchange procedure
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Response from SOSAV
Hello,
We're waiting for you to contact us on the website about this matter.
Best regards Etienne.
Y
Yoan A.
Rating: 1 out of 5
following a purchase from 07/02/2024
Very professional SOSAV with fast shipping. However, I would not recommend the screen I bought. After the change, I notice that the screen doesn't always respond and freezes for a few seconds several times a day.
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
D
DORNON G.
Rating: 1 out of 5
following a purchase from 12/02/2024
Average, One item missing from my order during delivery. Urgently needed this battery. A pity.
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
D
Didier C.
Rating: 2 out of 5
following a purchase from 07/02/2024
The products are good but there are products missing from the order.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
A
Alisson P.
Rating: 2 out of 5
following a purchase from 06/02/2024
Fast delivery but iphone shows an unknown part for the changed battery. I can no longer see the battery status.
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Response from SOSAV
Hello,
Yes, if you replace the battery, it will no longer be recognized as indicated on the product sheet.
Best regards.
N
Nicola D.
Rating: 2 out of 5
following a purchase from 05/02/2024
Hello, the refurbished screen is less sensitive than the original and when you want to touch it on map it makes a big zoom. So not really satisfied!!! Nicola
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
E
Eli H.
Rating: 1 out of 5
following a purchase from 26/01/2024
after 24h of use, the screen is no longer touch-sensitive.
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
J
jean-christophe T.
Rating: 1 out of 5
following a purchase from 06/01/2024
faulty screen and no customer service
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
D
David C.
Rating: 2 out of 5
following a purchase from 08/11/2023
Items (screen and battery) described as original, but which are not.
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Response from SOSAV
Hello,
You took iPhone parts, we don't sell original parts on this. It's compatible by default. Under no circumstances do we indicate on the site that it is an original product.
Yours faithfully
J
Jérémy C.
Rating: 2 out of 5
following a purchase from 16/10/2023
Original battery replaced, barely 10 hours autonomy without intensive use. Doesn't make you want to repair... Regarding the site, shipping is fast and accurate.
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Response from SOSAV
Hello,
In this case I invite you to make the request of sav on the site.
The product is guaranteed for 2 years.
Best regards.
A
Adel K.
Rating: 2 out of 5
following a purchase from 28/09/2023
not sturdy enough, kit items are curly after repair, still a useful kit
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Response from SOSAV
Hello,
In this case, I invite you to make a request directly on the website in order to launch the exchange procedure.
Best regards.
M
Mickaël A.
Rating: 2 out of 5
following a purchase from 04/10/2023
Hello, unfortunately I never managed to divide the first two vices of my Iphone X in order to open it and change the screen... Right from the start, there was a gap between the screwdriver supplied and the vices...
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Response from SOSAV
Hello,
Then please contact us. We are available to help you.
Best regards Etienne.
N
nicolas L.
Rating: 2 out of 5
following a purchase from 10/09/2023
Delivery OK. However, the product doesn't look like it does in the installation video and, as a result, installation is much more complicated than shown (with a failed result as far as I'm concerned).
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C
Christian H.
Rating: 1 out of 5
following a purchase from 12/06/2023
I didn't receive the TRIWING Y2,0 screwdriver in my Universal Tool Kit, so I can't replace the MicroSD drive in my NINTENDO SWITCH.
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Response from SOSAV
Salve,
Se è questo il caso, la preghiamo di fare la sua richiesta online nella sezione contatti.
Grazie mille.
Grazie a voi.
A
Andranik E.
Rating: 2 out of 5
following a purchase from 25/05/2023
The screwdriver allowed me to unscrew two screws and then damage the others ... I don't recommend tools. The tutorial is correct. As for the spare part, I'll have to wait and see.
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Response from SOSAV
Salve,
In questo caso la invito a fare la richiesta direttamente sul sito. Al fine di avviare la procedura di scambio.
Grazie. Etienne.
M
Michel D.
Rating: 2 out of 5
following a purchase from 15/04/2023
Nice site, good prices. I was hoping to get a quality battery.
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L
Louis T.
Rating: 1 out of 5
following a purchase from 15/02/2023
The tools provided do not allow to open the switch... disappointed
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Response from SOSAV
Salve,
La invito a contattarci direttamente attraverso il sito per capire cosa non va.
Possiamo quindi fare ciò che è necessario.
Cordiali saluti Etienne.
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