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A
Rating: 2 out of 5
My package was delivered on time but the touch screen does not work.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1 and 2 stars
Reset filtersK
Rating: 1 out of 5
I am disappointed, because after the installation of the screen, it showed me a blue screen, while before there was just a crack
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D
Rating: 2 out of 5
You sold me all the material to replace the battery of my Xiaomi mi 9 se... But the battery has been in restock for 1 month.... And I'm doing 2 charges a day while waiting.. ' Great !!!! 👍👍👍👍👏👏👏
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M
Rating: 2 out of 5
I placed the order in September and just received it. The delay between the order and the delivery was very long. I understand that there may be delays at the moment but the least you can do is to keep your customers informed and make a commercial gesture. Sincerely, Marine Brogat.
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M
Rating: 1 out of 5
I am very pleased with the service and the quality of the product. I have not received the product I ordered and of course the delay.
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F
Rating: 2 out of 5
I had ordered a fushia coloured protection and I received a blue one
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M
Rating: 1 out of 5
Null and void first time and last order from you I ordered a part that was in stock but received 3 week since finally not in stock 😡
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P
Rating: 1 out of 5
I've only got one star because I haven't received my order yet.
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S
Rating: 2 out of 5
3 weeks waiting for the 2nd radiator the heat pipe bent lengthwise.
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T
Rating: 2 out of 5
Still waiting for part of my order made several weeks ago.
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B
Rating: 1 out of 5
My order has still not arrived after 10 days?
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J
Rating: 1 out of 5
Good product quality
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R
Rating: 2 out of 5
Nice site, product (a battery for a Nokia Lumia 1520) cheap and noted "delivery within 15 days". Unfortunately, we had to wait more than a month to receive the product. Finally, the battery turned out to be non-functional.
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C
Rating: 1 out of 5
This mailing, in response to a complaint, does not solve my problem.
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T
Rating: 1 out of 5
So it's amazing, I receive a first part for my controller that is not the right one (they sent me a chassis of another model.) So I send an email to explain my problem: no answer. A few days later, I receive an email (hurray) telling me: your package will arrive tomorrow. I think it's great, they sent the right part (I had sent a picture of my part) and then, TADAA, a second wrong part. Logistics to review, perhaps it should have contacted me before sending a part without knowing. In short I do not recommend
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A
Rating: 1 out of 5
Good reactivity on the orders but a purchase of screen which does not function and, after request of change, the second does not function either... Very disappointed seeing the purchase price!
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D
Rating: 1 out of 5
The battery corresponds well to my phone. I've been using it for a while now, but it's not quite compatible, as it doesn't support fast charging with a beep from the phone every 15 seconds. I've been using it for a while now, but I'm not sure how long it'll last. Since the tests that did not solve my charging problem and the sending of 2 unanswered emails to have a battery exchange or a refund in 15 days, I am not at all satisfied. I have not found a phone number to reach them. Therefore I do not recommend the site.
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J
Rating: 1 out of 5
Defective battery
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D
Rating: 1 out of 5
I am disappointed with the quality of the screen. Indeed, the input is really difficult and is not consistent with the original. Product to avoid.
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T
Rating: 1 out of 5
No rating! Extremely disappointed! Flee this site!!! Incomplete delivery, not honored, products do not match order. I sent back an item that was the wrong color, they recommend the wrong color, I have the order rectified and I get it back in the wrong color!!! I've been waiting months for an item that still hasn't been delivered! Not serious, lame!!! ZERO!!!! I put a star because we have to, but it does not even deserve it!
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L
Rating: 1 out of 5
I was very disappointed with the item I ordered, which was advertised as compliant, but was not at all suitable for the intended purpose. Portable battery not compatible!
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P
Rating: 1 out of 5
I asked them not to send my order and to refund me. I received the part and no one is answering my emails despite my numerous reminders.
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K
Rating: 1 out of 5
Poor product quality and illegal practice regarding the return of products and non-compliance with the general sales conditions
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R
Rating: 1 out of 5
Very disappointed, after 2 months the battery does not hold without being plugged in and I can no longer transfer media via the new USB connector.
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R
Rating: 2 out of 5
I am very pleased with the service and the quality of the product, but I have to say that I am very pleased with the quality of the product and the service.
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B
Rating: 1 out of 5
It took 1 and a half months from the time I paid for my order to the time they mailed my package. The screwdriver that I received looks like it is in order. I have not used it because I obviously bought another one elsewhere in the meantime.
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C
Rating: 1 out of 5
Still nothing received
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E
Rating: 1 out of 5
SOSAV did not deliver the items I ordered (not in stock? lost order?) and above all did not reply to my reminder emails to find out the status of my order. I managed to get my money back only after threatening to report their behavior, without even an apology or explanation. In short, this company borders on fraud. To be avoided as long as they have not reviewed their operating methods and in particular their non-existent after-sales service (by being called SOSAV, this should however be included in their process!)
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M
Rating: 2 out of 5
1 month and a half late, no commercial gesture.
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N
Rating: 1 out of 5
phone battery available when ordering, delivery within 15 days after paying and delivery 1 month later, ordered another battery on another site received in 3 days (SOSAV had the best price .... )
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A
Rating: 1 out of 5
Scam, received a simple piece of plastic. Attention
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M
Rating: 2 out of 5
Battery for Wiko View 3 cd. Received back cover instead. I am really not happy with your service.
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C
Rating: 2 out of 5
I'm very pleased with the service and the quality of the product. I've been very satisfied with the service and the quality of the product and I'm very happy with it.
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P
Rating: 1 out of 5
After sales service not responding, wrong part received
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M
Rating: 2 out of 5
I asked for information on an item that was in your shop. Your services answered me that the article did not exist and I was sent back to a page of some kind, hence my three stars.
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J
Rating: 1 out of 5
Very bad service, I received a laptop cover that was not at all what I had ordered (ugly and of very poor quality). I sent an email to report the error and to this day still no return. Run away from !!!!
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G
Rating: 1 out of 5
This is a shame! You sent me a device that doesn't work and I've been telling you that for almost a week now. You are not serious at all. G.P
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L
Rating: 2 out of 5
When I placed my order, both items were available, so I opted for a 24 hour delivery with an additional cost, I received the package in the evening 1 week! !! I was told that one of the two items was in restocking However I still received both but under a week very disappointed because I was broken and could not help me in a suitable time
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F
Rating: 1 out of 5
I first received a delivery time ranging from 7 days to 14 days; given the delay, I asked to cancel the order; I then ordered from another supplier whose delivery time was two days. My cancellation was not taken into account and the next day I received a message that the order was being prepared. I received the same goods twice.
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J
Rating: 1 out of 5
Missing one battery out of 2!!!
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