Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
An order from July 2, 2020 has still not arrived despite my reminders. I recommended the same product on December 11, 2020 and it arrived 15 days later. I paid twice for this product.
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Response from SOSAV
Hello Patrick, We thank you for your comment and we are sorry to hear this news :- / In order to remedy the situation quickly, we invite you simply to contact our customer support at [email protected] without hesitating to recall your order number SOPEUCBWZ. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused by this bug. Have a nice day! Sincerely, The SOSav.Fr Team
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christian L.
Rating: 5 out of 5
Perfect
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BESSE B.
Rating: 5 out of 5
Well
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JEAN-PIERRE M.
Rating: 5 out of 5
Super fast shipping and product as described
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alain M.
Rating: 1 out of 5
did not receive my order made on December 17
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Response from SOSAV
Thank you for your comment... We confirm that your order has been shipped on 17/12/2020 by our logistics team, in green letter without tracking, according to your request. The shipping time can be up to ten days after the shipment in this particular period. It seems that you have not yet contacted our team regarding this shipment. Please do not hesitate to write to us at [email protected] so that we can take stock of the situation and offer you appropriate solutions ? Waiting for your return, our team wishes you a great day! Sincerely, The SOSav.Fr Team
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Samuel M.
Rating: 4 out of 5
Received on time and very good material ?
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Pascal L.
Rating: 5 out of 5
Fast, conforms to the order, good value for money. Nothing to complain about.
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Sacha M.
Rating: 4 out of 5
Very clean and understandable site, fast delivery (3 days) and complete order.
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thomas P.
Rating: 4 out of 5
TB, customer service bof, I called, 3/4 times, impossible to get someone.
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romain G.
Rating: 5 out of 5
Delivery in time! Top tutorials
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Gaëtan D.
Rating: 5 out of 5
Order received very quickly despite the holidays (3 working days, by simple letter)
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Laurent B.
Rating: 5 out of 5
I bought a home button for iPhone 7 Plus and thanks to you my phone works perfectly... thanks for the advice and not having to go to an Apple store to take an extremely expensive bill! Bravo SOSAV
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Christophe P.
Rating: 5 out of 5
Timeframe corresponding to my choice and reliable Tuto
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Dominique S.
Rating: 4 out of 5
Fast and inexpensive delivery by post. Adequate material.
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DESCAS F.
Rating: 5 out of 5
Perfect
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GILBERTE D.
Rating: 5 out of 5
GREAT SERVICE! Great service, timely delivery. Pro's!
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Nicolas C.
Rating: 1 out of 5
Colie does not match the picture
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Response from SOSAV
Hello Nicolas, We thank you for your comment and we are sorry for this incident. We note that your request is already being processed by our customer support, several solutions will be proposed to you shortly and everything will be back in order quickly. We remain available for any further information at the usual address, [email protected]. Have a nice day. Sincerely, The SOSav.Fr Team
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Bruno S.
Rating: 5 out of 5
Good product and fast delivery
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Jean-Marc C.
Rating: 4 out of 5
Package arrived quickly, the box was damaged, but not the inside.
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Paul A.
Rating: 3 out of 5
The tool kit does not contain all the elements presented either in the video or in the troubleshooting guide. The contents are as described on the website. You should consider watching the video AND the pictorial guide, then compare with the contents of the tool kit to discover the iSlack and iHold
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Response from SOSAV
Hello Paul, Thank you for your comment. We note that you have not contacted our team on this subject: do not hesitate to write to us at [email protected] if you have any request for clarification, we are available with pleasure. Have a nice day. Sincerely, The SOSav.Fr Team
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Rija C.
Rating: 4 out of 5
Very interesting site, a lot of choice, not expensive
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Macoumba L.
Rating: 5 out of 5
Compliant
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Adam H.
Rating: 5 out of 5
Perfect, thank you.
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Joel R.
Rating: 4 out of 5
Well
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benjamin R.
Rating: 5 out of 5
Package well wrapped in bubble wrap. easy change. I didn't need any specific tools. I had a box of small screwdrivers of any shape that goes easy. to open, picks, and a small iron plate of a war finger snap (hahah). To remove the plugs, flexible picks. Here we go again for 2 years. Thanks SOSAV for the speed etc.
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Jean Louis V.
Rating: 5 out of 5
Very good.
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Nishantha T.
Rating: 5 out of 5
Order received very quickly and reliable site I recommend
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Vaniet B.
Rating: 4 out of 5
Very good spare part, good quality, just the delivery a bit slow
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Christophe S.
Rating: 5 out of 5
Easy to use suite and find everything you need.
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Philippe P.
Rating: 5 out of 5
Hello, From the disassembly following your procedure, to the order delivered, and the reassembly everything is very good, I will recommend your site.
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eric D.
Rating: 5 out of 5
Yes bon
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Alexis M.
Rating: 5 out of 5
Perfect
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patrick B.
Rating: 4 out of 5
good, clearly explained products
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Quentin B.
Rating: 4 out of 5
Noisier power supply than the original one, but it does the job perfectly.
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Patrick R.
Rating: 5 out of 5
RAS, parcel sent by post, without tracking mode, received without problem and in time
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frederic E.
Rating: 5 out of 5
Fast delivery and good condition.
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Jonathan D.
Rating: 5 out of 5
We received our order but no order confirmation email. I wondered if my order had been registered.
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Jean pierre B.
Rating: 1 out of 5
More than a week and still haven't received the phone shell
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Response from SOSAV
Hello Jean-Pierre, We are sorry for the longer than normal delivery times during this holiday season and the health crisis. We are also dependent on it. However, your order placed on 14/12 has been shipped the same day by our logistics in letter without tracking. By choosing this method of delivery, we do not have the possibility to locate the product and it takes at least 5 working days in normal time (except in the current context). If it is not already the case, your package should arrive very soon. If you need a faster delivery, we offer express carriers. Best regards,
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Philippe G.
Rating: 3 out of 5
I have purchased 2 screens and only 1 is working. I am waiting to see if the after sales service will take care of the refund or a credit note.
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Response from SOSAV
Hello Philippe, We are sorry to learn that a product is defective. Our team will not fail to come back to you by email in order to propose you an exchange as soon as possible. Sincerely yours,
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Laure V.
Rating: 5 out of 5
I have already given my opinion
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