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S
Rating: 5 out of 5
Excellent
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 051 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1, 3, 4 and 5 stars
Reset filtersF
Rating: 4 out of 5
Top except for the seal
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E
Rating: 5 out of 5
Nickel fast shipping and good quality material at prices a little above but justified. Serious site I recommend
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C
Rating: 5 out of 5
fast and as ordered
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O
Rating: 5 out of 5
Fast and in accordance with the order.
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S
Rating: 5 out of 5
Super convenient. Complete, correct and comprehensive description. Order arrived quickly
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C
Rating: 4 out of 5
I am very pleased with the service and the quality of the product.
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J
Rating: 1 out of 5
I did not receive the correct rear camera glass that I ordered, and to return it I had to pay more than 3 euros, although the item cost less than that
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Response from SOSAV
Hello, thank you for your opinion! Please contact us at the following address: contact&sosav.fr so that we can solve your problem.
G
Rating: 5 out of 5
Good tutorials, compliant materials and fast shipping. All good!
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E
Rating: 5 out of 5
Very simple and fast I highly recommend
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D
Rating: 4 out of 5
Well
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C
Rating: 5 out of 5
Quality product, adjustment and touch of the screen of quality manufacturer. In addition with the tuto everything went well!
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P
Rating: 5 out of 5
Very good site, very responsive for the order.
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S
Rating: 5 out of 5
good site with video or PDF demo very practical
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P
Rating: 5 out of 5
Well
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L
Rating: 1 out of 5
A disaster. The product sold did not correspond to its description. I sent a return request explaining the problem and, strangely enough, the product description was changed online just before Sosav replied to tell me that the error was most likely mine and that they would not pay the return shipping costs. This isn't the first time I've bought from this bunch of crooks, and I've systematically had problems with the material sent (e.g. a replacement IPhone screen that doesn't work when connected, and Sosav trying to void the warranty by claiming that when the product is opened, the customer waives any claim... before they've even had a chance to test it). This purchase was my last attempt to "consume French" (which is of course a big mistake since I'm pretty sure that Sosav buys in bulk in China before reselling at full price in France). This company continues to operate shamelessly, but I'm crossing my fingers that they'll eventually have to close up shop, or at least that they'll be subjected to a tough audit by the relevant fraud authorities.
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Response from SOSAV
Hello, thank you for your opinion. Compatibilities are indicated on each of our product sheets before the order is placed and we don't have fun changing them before responding to our customers. The part ordered simply does not match your model. We cannot find a screen order in your customer account. If you ordered with another account, our customer service is at your disposal for an exchange of the part, within the framework of our guarantee. Sincerely, The SOSav team
F
Rating: 3 out of 5
The order was easy, the delivery was very fast and in good condition, it's perfect... Too bad the product I bought doesn't fit 100/100, I had to make some changes to make it fit.
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P
Rating: 3 out of 5
Passing .conforme on time
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C
Rating: 4 out of 5
It's OK.
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G
Rating: 5 out of 5
Everything was perfect from the order to the very fast delivery.
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K
Rating: 5 out of 5
perfect! everything is perfect
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B
Rating: 5 out of 5
Very good organization
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J
Rating: 4 out of 5
well
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E
Rating: 5 out of 5
The connector was received on time and in the right place. Nothing to say
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F
Rating: 5 out of 5
perfect and very beautiful thank you
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J
Rating: 5 out of 5
Very good and serious site. I have been using the site for a while now, but I have found that the battery is not compatible with my phone. I send an email to the sav on Sunday evening, the next day they sent me the right battery. The next day they sent me the right battery. On Wednesday it was in my mailbox. I recommend without hesitation. No hesitation
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L
Rating: 5 out of 5
fast delivery time
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P
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Very good service
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F
Rating: 5 out of 5
Fast and fully compliant with the order
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C
Rating: 5 out of 5
I recommend SOSAV
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Q
Rating: 5 out of 5
Fast delivery
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B
Rating: 5 out of 5
perfect material except the spatula which is really fragile and deformed, otherwise the screen works very well and thanks to the video the phone is repaired and works like new
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N
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
user-friendly site
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C
Rating: 5 out of 5
The part was correct for my console, with the guide I had no trouble fixing it!
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K
Rating: 4 out of 5
No problems to report. Tutorials on the site very well done and accurate...even for those new to repairs.
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L
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
The delivery and the product were as advertised. The tutorials are clear and precise.
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K
Rating: 5 out of 5
Fast delivery and great tracking. Well packaged part. Serious company.
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