Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1, 3, 4 and 5 stars

Reset filters
N
Neslihan D.
Rating: 5 out of 5
following a purchase from 05/12/2021
Nothing to report. Product delivered on time.
Translated reviews
B
Bruno S.
Rating: 5 out of 5
following a purchase from 01/12/2021
Excellent
Translated reviews
P
Pascal M.
Rating: 5 out of 5
following a purchase from 08/12/2021
I'm very pleased with the service and the quality of the product.
Translated reviews
B
Barbara G.
Rating: 5 out of 5
following a purchase from 09/12/2021
fast delivery, product conforms I will return to this site without problem if needed
Translated reviews
D
Damien B.
Rating: 3 out of 5
following a purchase from 08/12/2021
Usually very satisfied with the material, this protective glass is a little small for an iPhone 11 pro .
Translated reviews
E
Eric M.
Rating: 5 out of 5
following a purchase from 07/12/2021
ok
Translated reviews
B
Baptiste L.
Rating: 5 out of 5
following a purchase from 07/12/2021
Price a little higher than other competitors but the quality is there.
Translated reviews
L
Luke S.
Rating: 3 out of 5
following a purchase from 18/11/2021
It is important to check that the product is in stock because the announced delay of 7 to 15 days is rather 1 to 2 months (or even longer). There is a part missing in my order. I ask for a refund but nobody answers my emails. Otherwise for the parts received, it remains consistent.
Translated reviews
S
Samantha S.
Rating: 5 out of 5
following a purchase from 07/12/2021
Fast delivery
Translated reviews
M
Michel T.
Rating: 5 out of 5
following a purchase from 06/12/2021
received quickly and in good condition
Translated reviews
A
Antoine H.
Rating: 4 out of 5
following a purchase from 03/12/2021
I think this site is serious despite expectations of restocking order, however it is a shame that we can not have a physical person on the phone
Translated reviews
R
Ruy R.
Rating: 5 out of 5
following a purchase from 06/12/2021
Very fast and efficient service, thank you sosav
Translated reviews
P
Philippe S.
Rating: 4 out of 5
following a purchase from 24/11/2021
Incomplete order, waiting for credit note or part
Translated reviews
J
Jean-Pierre S.
Rating: 3 out of 5
following a purchase from 04/12/2021
The product and the delivery are completely in conformity. The only downside to this transaction: the delivery costs announced were not respected. I had to pay an additional postage when I received the package. These costs have been multiplied by three.
Translated reviews
M
Maryorie R.
Rating: 5 out of 5
following a purchase from 05/12/2021
Delivery super fast satisfied products nickel thank you
Translated reviews
B
Benjamin A.
Rating: 5 out of 5
following a purchase from 03/12/2021
Product as described. Perfect 👍🏼
Translated reviews
D
David K.
Rating: 3 out of 5
following a purchase from 04/12/2021
There was an error during the preparation of the order. I received the order from someone else. In itself this is not very serious, but no response from customer service for a week... However, based on my previous experiences, I recommend SOSAV
Translated reviews
B
Blandine M.
Rating: 5 out of 5
following a purchase from 04/12/2021
The product is fine, the shipping is fast and the price is very good.
Translated reviews
W
Willy A.
Rating: 5 out of 5
following a purchase from 04/12/2021
Perfect!
Translated reviews
R
Romain R.
Rating: 4 out of 5
following a purchase from 03/12/2021
Ras
Translated reviews
C
Clément B.
Rating: 3 out of 5
following a purchase from 30/11/2021
The product sent was not compatible, the after-sales service is very unresponsive (no answer on the phone, only 1 return email after 1.5 weeks). Product exchange, everything works perfectly
Translated reviews
T
Thibaut A.
Rating: 1 out of 5
following a purchase from 26/10/2021
Very disappointed, the part does not match, I contacted customer service for a return, and I had no answer. I do not recommend ordering from this site.
Translated reviews
M
Marc M.
Rating: 5 out of 5
following a purchase from 02/12/2021
Very professional
Translated reviews
J
Jeremy T.
Rating: 5 out of 5
following a purchase from 01/12/2021
Fast, efficient and reasonably priced
Translated reviews
B
Benjamin D.
Rating: 5 out of 5
following a purchase from 02/12/2021
The package was received very quickly, the guide for positioning the joints was very well done, and the instructions in the picture are always very precise.
Translated reviews
J
Jonathan M.
Rating: 4 out of 5
following a purchase from 23/11/2021
I recommend SOSAV without any problem.
Translated reviews
L
Laurent T.
Rating: 5 out of 5
following a purchase from 02/12/2021
Super nothing to say. Thanks
Translated reviews
I
Ines S.
Rating: 5 out of 5
following a purchase from 02/12/2021
Product conforms and very clear tutorial
Translated reviews
S
Sébastien F.
Rating: 1 out of 5
following a purchase from 01/12/2021
Bad item received, contact made with the after-sales service, all items sent to the after-sales service, but no return from them...
Translated reviews
B
Bernard H.
Rating: 4 out of 5
following a purchase from 30/11/2021
Very good, fast and professional
Translated reviews
N
Nadine B.
Rating: 5 out of 5
following a purchase from 28/11/2021
fast delivery and conforms to the order
Translated reviews
S
Stephane V.
Rating: 5 out of 5
following a purchase from 01/12/2021
Nothing to complain about, it must be said that everything is perfect
Translated reviews
R
Rachid B.
Rating: 5 out of 5
following a purchase from 29/11/2021
perfect
Translated reviews
M
Milena C.
Rating: 1 out of 5
following a purchase from 29/11/2021
I am very pleased with the service and the quality of the product. I have received a 3dsxl screen and I am very pleased with the service. Ordered a 3dsxl screen and received a 3ds. Sent photos to prove the error and very slow response. Waiting to this day for a favourable response for the return of the correct screen. I'm waiting for a positive response to return the correct screen. If I receive what I ordered soon I will put 5 stars and could recommend the site. Thank you
Translated reviews
G
Gaetan R.
Rating: 5 out of 5
following a purchase from 30/11/2021
Nickel shaving
Translated reviews
A
Anna D.
Rating: 1 out of 5
following a purchase from 01/12/2021
I ordered a griffin survivor shell, I received something else entirely, with no equivalence.
Translated reviews
D
David B.
Rating: 5 out of 5
following a purchase from 28/11/2021
Quickly! Product conforms! There was a problem with one product but it was solved quickly, very good communication. Thank you
Translated reviews
Y
Yan L.
Rating: 3 out of 5
following a purchase from 30/11/2021
The descriptions deserve more details and a small product error in the delivery ... Attention!
Translated reviews
K
Kévin B.
Rating: 1 out of 5
following a purchase from 10/09/2021
Do not order on this site they do not even assume the orders 6 months to receive an order and always incomplete in addition ..........
Translated reviews
S
Samir B.
Rating: 1 out of 5
following a purchase from 26/11/2021
Very disappointed the site showed me -15% and the code never worked. Even after contacting customer service.
Translated reviews
We use cookies for audience measurement and improving user experience.