Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 3, 4 and 5 stars

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N
Nicolas M.
Rating: 5 out of 5
following a purchase from 26/10/2021
Impeccable, nothing to say.
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Pierre-Alain P.
Rating: 1 out of 5
following a purchase from 27/10/2021
I asked them not to send my order and to refund me. I received the part and no one is answering my emails despite my numerous reminders.
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Loic P.
Rating: 5 out of 5
following a purchase from 27/10/2021
Very good. Fast.
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daniel D.
Rating: 5 out of 5
following a purchase from 26/10/2021
conforms to my expectations
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Clement D.
Rating: 5 out of 5
following a purchase from 26/10/2021
Excellent product
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Annie C.
Rating: 5 out of 5
following a purchase from 24/10/2021
Very fast Good product Good explanation
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Christophe M.
Rating: 5 out of 5
following a purchase from 25/10/2021
As described. No worries
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georges B.
Rating: 5 out of 5
following a purchase from 26/10/2021
Super professional timely delivery
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geraud V.
Rating: 5 out of 5
following a purchase from 26/10/2021
Very good,
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christophe G.
Rating: 5 out of 5
following a purchase from 23/10/2021
Ordered a battery for a Galaxy tab S2 and the USB plug. The repair was done without any problem thanks to the video tutorial. Fast delivery (ordered on Saturday morning, delivered on Wednesday). This is the 2nd device I've repaired with this site. Thanks
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laurent D.
Rating: 5 out of 5
following a purchase from 23/10/2021
Fast service.
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Nicolas N.
Rating: 4 out of 5
following a purchase from 22/10/2021
Respect for details and quality of products. Efficient service Very good
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Stéphane R.
Rating: 5 out of 5
following a purchase from 23/10/2021
R.A.S.
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Grégory L.
Rating: 5 out of 5
following a purchase from 19/10/2021
Very good for changing the screen of an iPhone SE 1G of my Teenager. I would have appreciated a double sided seal (or a kit that offers it) for the home button bellows, because once the button is removed from the broken screen, it no longer sticks to the new screen (same thing for the screen seal of some newer models that ensures the watertightness of the device, because this seal is destroyed when the iPhone is opened - designers such as i**xit offer this kind of thing, which is very useful)
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Nicolas A.
Rating: 5 out of 5
following a purchase from 23/10/2021
Super fast shipping, product conforms to expectations, A+++ quality And the icing on the cake is the tutorials to repair yourself
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dominique M.
Rating: 5 out of 5
following a purchase from 23/10/2021
delivery time and spare parts were perfect. i recommend SOSAV.
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Guillaume D.
Rating: 5 out of 5
following a purchase from 23/10/2021
Perfect!
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khalid M.
Rating: 1 out of 5
following a purchase from 11/10/2021
Poor product quality and illegal practice regarding the return of products and non-compliance with the general sales conditions
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Romain R.
Rating: 1 out of 5
following a purchase from 03/06/2021
Very disappointed, after 2 months the battery does not hold without being plugged in and I can no longer transfer media via the new USB connector.
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Benjamin L.
Rating: 1 out of 5
following a purchase from 09/09/2021
It took 1 and a half months from the time I paid for my order to the time they mailed my package. The screwdriver that I received looks like it is in order. I have not used it because I obviously bought another one elsewhere in the meantime.
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Carmelo D.
Rating: 1 out of 5
following a purchase from 21/10/2021
Still nothing received
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Pascal P.
Rating: 3 out of 5
following a purchase from 20/10/2021
I have received the package and I am very pleased with the quality of the product and the service. I am very pleased with the quality of the product and the service.
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Emeric L.
Rating: 1 out of 5
following a purchase from 12/10/2021
SOSAV did not deliver the items I ordered (not in stock? lost order?) and above all did not reply to my reminder emails to find out the status of my order. I managed to get my money back only after threatening to report their behavior, without even an apology or explanation. In short, this company borders on fraud. To be avoided as long as they have not reviewed their operating methods and in particular their non-existent after-sales service (by being called SOSAV, this should however be included in their process!)
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Lionel R.
Rating: 3 out of 5
following a purchase from 05/10/2021
Hello, I ordered an iPhone gasket that was marked in stock on the site at the time of the order. It was supposed to arrive in a few business days but it did not... Order placed and accepted on 5/10/21, order received on 25/10/21. I've already had a problem with this product. I had already had a pb a few years ago with this site for a new part that did not work and the after sales service had not wanted to know anything... Conclusion: beware with this site, I'm not too satisfied. Sincerely
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Sandrine G.
Rating: 5 out of 5
following a purchase from 21/10/2021
Delivery time and delivery were respected, we are very satisfied
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Francois G.
Rating: 4 out of 5
following a purchase from 26/08/2021
The protective tempered glass pane had a chip in it.
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mario S.
Rating: 4 out of 5
following a purchase from 09/09/2021
satisfactory
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norbert G.
Rating: 1 out of 5
following a purchase from 13/09/2021
phone battery available when ordering, delivery within 15 days after paying and delivery 1 month later, ordered another battery on another site received in 3 days (SOSAV had the best price .... )
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Cédric G.
Rating: 5 out of 5
following a purchase from 21/10/2021
Fast shipping and very practical tutorial.
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Hervé P.
Rating: 5 out of 5
following a purchase from 21/10/2021
Very satisfied. Thank you
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Anrhony M.
Rating: 1 out of 5
following a purchase from 12/10/2021
Scam, received a simple piece of plastic. Attention
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Nina D.
Rating: 5 out of 5
following a purchase from 21/10/2021
fast delivery and part in very good condition
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Ginette M.
Rating: 4 out of 5
following a purchase from 07/09/2021
perfect product but very long delivery time
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David F.
Rating: 5 out of 5
following a purchase from 11/10/2021
Good sign
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Alexis P.
Rating: 4 out of 5
following a purchase from 11/10/2021
A little delay due to the covid but I recommend this site to everyone.
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Patrick L.
Rating: 5 out of 5
following a purchase from 14/10/2021
Conforms, works perfectly. The post office service was slow to deliver.
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Pierre B.
Rating: 1 out of 5
following a purchase from 20/10/2021
After sales service not responding, wrong part received
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SEBASTIEN G.
Rating: 4 out of 5
following a purchase from 10/09/2021
Fast, very satisfied, I recommend. Thank you.
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Jerome W.
Rating: 3 out of 5
following a purchase from 25/09/2021
Very good material, but after a month I had to re-launch to get my order. I had a quick pick up and it arrived a few days later
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Franck L.
Rating: 3 out of 5
following a purchase from 21/10/2021
The service is great and the video supports are perfect but the iPhone 8 screen does not render the original colors!
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