Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 3 and 4 stars

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K
KARINE P.
Rating: 4 out of 5
following a purchase from 02/09/2022
The kit is very easy to use. However, the seal is not adapted to the phone model
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D
Didier P.
Rating: 4 out of 5
following a purchase from 28/08/2022
Fast shipping, very detailed tutorial. On the other hand, the tools in the 9,90 € pack are of low quality. It also lacks a rigid silicone spatula.
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D
Damien B.
Rating: 4 out of 5
following a purchase from 26/08/2022
Problem of installation and compatibility with the first article ordered. Following mail to the customer service a new article was sent to me without any problem. Thank you for the service.
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C
Christophe M.
Rating: 4 out of 5
following a purchase from 25/08/2022
Very fast delivery. The video to help with the repair could be excellent if the colors indicated corresponded to the material received. As it is not the case, the repair is more complicated than it should be (different color of the screwdrivers which blunted some screw heads, making them difficult to remove and impossible to put back), color of the stickers which made me put them backwards (not very serious) and of the protections of the joint (more annoying because it could not be put as it should and broke so it is not useful anymore). Too bad, otherwise it would have been great!
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M
marc P.
Rating: 4 out of 5
following a purchase from 23/08/2022
Product well received and in full compliance
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G
guillaume L.
Rating: 1 out of 5
following a purchase from 20/08/2022
The Brightness of the iPhone 7 screen is not the same at all!!!
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Response from SOSAV
Salve,
Dopo aver controllato, non vedo alcuna e-mail o richiesta di chat online al riguardo. Si ricorda che il prodotto è garantito, se presenta un difetto vi invito ad effettuare il reclamo online per avviare la procedura di sostituzione.
Cordiali saluti Etienne.
L
Laurent V.
Rating: 4 out of 5
following a purchase from 13/08/2022
Very good
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Vincent L.
Rating: 4 out of 5
following a purchase from 11/08/2022
Fast, the help on the internet is very practical, the job is done and well done
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D
Damien L.
Rating: 1 out of 5
following a purchase from 10/08/2022
I did not receive the right part and no phone number to contact them.
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Response from SOSAV
Salve, grazie per lo scambio di e-mail. Siamo ancora in attesa di una risposta da parte vostra.
Cordiali saluti Etienne.
G
Guillaume L.
Rating: 4 out of 5
following a purchase from 05/08/2022
Very good
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S
serge D.
Rating: 4 out of 5
following a purchase from 05/08/2022
Thanks for the short video and the order received quickly. (The video was a little fast for a novice). This allowed me to repair my Gsm quickly. Which allowed me
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J
JANICK D.
Rating: 1 out of 5
following a purchase from 25/07/2022
The size does not match my order Samsung A8 The film is much too large. So to date is no longer protection on my phone!
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Response from SOSAV
Salve,
Come indicato, avete selezionato una pellicola idrogel per samsung Galaxy A8 e il vostro dispositivo è un A8(2018) la pellicola è effettivamente più piccola
Vi invito a restituircelo e procederemo a un cambio al momento della ricezione.
C
Chambaudu J.
Rating: 4 out of 5
following a purchase from 05/08/2022
First shipment the product was not the right one but the site reacted very quickly to send me back the right product.
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jean francois H.
Rating: 4 out of 5
following a purchase from 01/08/2022
Perfectly compliant A small detail: it is preferable to indicate the brand of the battery or the same battery with the same voltage ... and indicate official Nintendo part or compatible but it works is the main
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O
Olivier M.
Rating: 4 out of 5
following a purchase from 01/08/2022
RAS concerning SOSAV, just the delivery time of GLS a little long for 6.90€, parcel dispatched on the 2nd and received on the 8th, whereas it was indicated delivery on the 5th on their site.
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P
Philippe G.
Rating: 4 out of 5
following a purchase from 27/07/2022
Fast delivery and all the products ordered are in order and well packaged.
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H
Hervé M.
Rating: 4 out of 5
following a purchase from 18/07/2022
Well
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M
Maude G.
Rating: 4 out of 5
following a purchase from 23/07/2022
Fast shipping and everything worked on my end. The only problem was that there was a cigarette lighter charger that I didn't need as a "gift". I would have preferred not to end up with yet another useless object. I don't like to waste. Would it be possible, in the future, to refuse this kind of offer by checking or unchecking a box when placing the order?
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C
christian S.
Rating: 4 out of 5
following a purchase from 19/07/2022
no complaints, satisfied with my order.
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sandrine F.
Rating: 4 out of 5
following a purchase from 20/07/2022
Very good product. The videos are clear. Great after sales service
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Gianni L.
Rating: 4 out of 5
following a purchase from 13/07/2022
Small mistake when ordering, otherwise very good. Received on time.
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Danny D.
Rating: 4 out of 5
following a purchase from 13/07/2022
IMPECC good article delivery time respected
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E
Etienne G.
Rating: 4 out of 5
following a purchase from 08/07/2022
RAS
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PHILIPPE J.
Rating: 4 out of 5
following a purchase from 08/07/2022
Very good quality, price, I recommend to everyone
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S
Samuel C.
Rating: 4 out of 5
following a purchase from 08/07/2022
Good quality product ! Good quality product! To see if it holds in the time But more than 10 days to receive it these longer than to order in China it is a pity
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J
jean-marc B.
Rating: 4 out of 5
following a purchase from 08/07/2022
R-A-S
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Sylvie B.
Rating: 3 out of 5
following a purchase from 28/06/2022
Fast delivery. Bought this kit to repair a Nintendo DS Lite. Unfortunately the tri wing screwdriver does not fit!
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J
Julien S.
Rating: 4 out of 5
following a purchase from 28/03/2022
Part ordered received in the announced time correctly packed. The SOSAV assembly guide makes assembly easy.
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C
cerkownik M.
Rating: 4 out of 5
following a purchase from 22/03/2022
Fast shipping and satisfied with product
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M
Marc H.
Rating: 4 out of 5
following a purchase from 24/03/2022
Speed and conformity of the products.
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L
Laurent R.
Rating: 4 out of 5
following a purchase from 21/03/2022
Fast efficient, good quality adaptable part. Better to repair than to buy, think of the planet.
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L
lionel B.
Rating: 4 out of 5
following a purchase from 17/03/2022
No worries, everything is fine
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A
Adrien D.
Rating: 4 out of 5
following a purchase from 12/03/2022
Hello the Xbox one player was the right one but it doesn't play games but it links Blu-ray
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P
Paul M.
Rating: 4 out of 5
following a purchase from 17/02/2022
Hello Delivery Ok and everything is fine for now. I will wait 6 months to a year to judge the reliability of the battery over time.
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E
Eric K.
Rating: 4 out of 5
following a purchase from 07/03/2022
Functional battery, we will see in time
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L
Ladji F.
Rating: 4 out of 5
following a purchase from 06/03/2022
I liked the material and the delivery was perfect.
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D
Delphine A.
Rating: 4 out of 5
following a purchase from 06/03/2022
Well
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G
Grégory D.
Rating: 4 out of 5
following a purchase from 03/03/2022
Small problem with my order, one of the screwdrivers was broken in the packaging. I wrote by mail, I was asked for photos of the screwdriver. I sent the pictures and since then no answer
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F
Fabrice M.
Rating: 4 out of 5
following a purchase from 03/03/2022
Perfect. No bad surprises, everything went well.
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I
Iban M.
Rating: 4 out of 5
following a purchase from 03/03/2022
Product quickly received, quality correct. However the 15% coupon code NEPARTEZPAS did not work great 🙃
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