SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
I was very disappointed with the item I ordered, which was advertised as compliant, but was not at all suitable for the intended purpose. Portable battery not compatible!
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Sébastien S.
Rating: 4 out of 5
following a purchase from 27/10/2021
Great delivery and explanations
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Pierre-Alain P.
Rating: 1 out of 5
following a purchase from 27/10/2021
I asked them not to send my order and to refund me. I received the part and no one is answering my emails despite my numerous reminders.
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Nicolas N.
Rating: 4 out of 5
following a purchase from 22/10/2021
Respect for details and quality of products. Efficient service Very good
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Khalid M.
Rating: 1 out of 5
following a purchase from 11/10/2021
Poor product quality and illegal practice regarding the return of products and non-compliance with the general sales conditions
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Romain R.
Rating: 1 out of 5
following a purchase from 03/06/2021
Very disappointed, after 2 months the battery does not hold without being plugged in and I can no longer transfer media via the new USB connector.
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Benjamin L.
Rating: 1 out of 5
following a purchase from 09/09/2021
It took 1 and a half months from the time I paid for my order to the time they mailed my package. The screwdriver that I received looks like it is in order. I have not used it because I obviously bought another one elsewhere in the meantime.
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Carmelo D.
Rating: 1 out of 5
following a purchase from 21/10/2021
Still nothing received
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Pascal P.
Rating: 3 out of 5
following a purchase from 20/10/2021
I have received the package and I am very pleased with the quality of the product and the service. I am very pleased with the quality of the product and the service.
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Emeric L.
Rating: 1 out of 5
following a purchase from 12/10/2021
SOSAV did not deliver the items I ordered (not in stock? lost order?) and above all did not reply to my reminder emails to find out the status of my order. I managed to get my money back only after threatening to report their behavior, without even an apology or explanation. In short, this company borders on fraud. To be avoided as long as they have not reviewed their operating methods and in particular their non-existent after-sales service (by being called SOSAV, this should however be included in their process!)
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Lionel R.
Rating: 3 out of 5
following a purchase from 05/10/2021
Hello, I ordered an iPhone gasket that was marked in stock on the site at the time of the order. It was supposed to arrive in a few business days but it did not... Order placed and accepted on 5/10/21, order received on 25/10/21. I've already had a problem with this product. I had already had a pb a few years ago with this site for a new part that did not work and the after sales service had not wanted to know anything... Conclusion: beware with this site, I'm not too satisfied. Sincerely
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Francois G.
Rating: 4 out of 5
following a purchase from 26/08/2021
The protective tempered glass pane had a chip in it.
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Mario S.
Rating: 4 out of 5
following a purchase from 09/09/2021
satisfactory
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Norbert G.
Rating: 1 out of 5
following a purchase from 13/09/2021
phone battery available when ordering, delivery within 15 days after paying and delivery 1 month later, ordered another battery on another site received in 3 days (SOSAV had the best price .... )
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Anrhony M.
Rating: 1 out of 5
following a purchase from 12/10/2021
Scam, received a simple piece of plastic. Attention
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Ginette M.
Rating: 4 out of 5
following a purchase from 07/09/2021
perfect product but very long delivery time
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Alexis P.
Rating: 4 out of 5
following a purchase from 11/10/2021
A little delay due to the covid but I recommend this site to everyone.
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Pierre B.
Rating: 1 out of 5
following a purchase from 20/10/2021
After sales service not responding, wrong part received
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Sebastien G.
Rating: 4 out of 5
following a purchase from 10/09/2021
Fast, very satisfied, I recommend. Thank you.
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Jerome W.
Rating: 3 out of 5
following a purchase from 25/09/2021
Very good material, but after a month I had to re-launch to get my order. I had a quick pick up and it arrived a few days later
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Franck L.
Rating: 3 out of 5
following a purchase from 21/10/2021
The service is great and the video supports are perfect but the iPhone 8 screen does not render the original colors!
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Julien D.
Rating: 1 out of 5
following a purchase from 07/10/2021
Very bad service, I received a laptop cover that was not at all what I had ordered (ugly and of very poor quality). I sent an email to report the error and to this day still no return. Run away from !!!!
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Philippe C.
Rating: 4 out of 5
following a purchase from 03/10/2021
Super
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Philippe M.
Rating: 4 out of 5
following a purchase from 09/10/2021
Out of stock after ordering but back in stock and delivered 8 days later for me OK
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Gilbert P.
Rating: 1 out of 5
following a purchase from 20/10/2021
This is a shame! You sent me a device that doesn't work and I've been telling you that for almost a week now. You are not serious at all. G.P
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Michel P.
Rating: 4 out of 5
following a purchase from 17/10/2021
item reported in stock that we discover after payment waiting to be reordered: stock management problem to be solved Efficient mail communication Otherwise products well received after qq days, repair kit ok but also need specila glue not included in the kit (replacement on samsung A50 of usb connector)
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Alexandre C.
Rating: 4 out of 5
following a purchase from 13/10/2021
seller OK
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Michel L.
Rating: 4 out of 5
following a purchase from 19/10/2021
Fast service, everything is perfect...!
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Franco S.
Rating: 1 out of 5
following a purchase from 17/10/2021
I first received a delivery time ranging from 7 days to 14 days; given the delay, I asked to cancel the order; I then ordered from another supplier whose delivery time was two days. My cancellation was not taken into account and the next day I received a message that the order was being prepared. I received the same goods twice.
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James B.
Rating: 1 out of 5
following a purchase from 15/10/2021
Missing one battery out of 2!!!
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Benjamin A.
Rating: 4 out of 5
following a purchase from 10/10/2021
Very good! It works great.
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Benoit L.
Rating: 3 out of 5
following a purchase from 18/10/2021
Fast and competent service. The battery is well compatible with my Galaxy s7 but the battery life is way too short.
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Olivier V.
Rating: 1 out of 5
following a purchase from 19/10/2021
Faulty proximity sensor
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Jacques C.
Rating: 1 out of 5
following a purchase from 19/10/2021
SOSAV offers an original manufacturer's hardware for sale (here: Samsung connection cable) and delivers a "no-name" copy. This is inadmissible and would in principle be justifiable for a lawsuit if the purchase price were not so low.
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Eric A.
Rating: 4 out of 5
following a purchase from 18/10/2021
Very good site
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Coralie E.
Rating: 1 out of 5
following a purchase from 18/10/2021
No quick return because I need help with my orders and no answer...
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Frédéric M.
Rating: 3 out of 5
following a purchase from 16/10/2021
It was an iPhone 6 screen. The explanations of disassembly and reassembly are very well done. Package was received on time, and in good condition. But the purchased screen seems defective (horizontal lines at the bottom). It is being checked.
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Alexandre T.
Rating: 4 out of 5
following a purchase from 15/10/2021
A little long but effective
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Nicolas L.
Rating: 4 out of 5
following a purchase from 16/10/2021
Top, nothing to say
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Laetitia P.
Rating: 1 out of 5
following a purchase from 14/10/2021
The screen is defective and Sosav is taking a long time to fix my problem. As a result, I am still without a phone. Thank you for answering me!
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