Customer reviews of SOSAV

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Ludovic D.

Rating: 4 out of 5

Published on 21/10/2021 à 16h18 following a purchase from 10/10/2021

I didn't order the right blu-ray player, is it possible to exchange it

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philippe J.

Rating: 3 out of 5

Published on 21/10/2021 à 15h39 following a purchase from 07/10/2021

the customer's order refs are not taken into account at all. they are not mentioned on the invoice

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Nathan V.

Rating: 1 out of 5

Published on 21/10/2021 à 09h43 following a purchase from 08/08/2021

More than 2 months of waiting for a product available between 7 and 10 days. In no case did I receive information about the progress of my order. I don't recommend it at all.

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Killian P.

Rating: 3 out of 5

Published on 21/10/2021 à 06h55 following a purchase from 08/09/2021

The part was gone, I managed to change everything thanks to the tutorial but the screwdriver provided to disassemble the Switch was of very poor quality, I had to buy one next door.... I'm not sure what to do, but I'm sure it's a good idea!

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Pascal L.

Rating: 3 out of 5

Published on 20/10/2021 à 11h01 following a purchase from 26/07/2021

Defective battery finally replaced after disassembly for photography.

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Philippe R.

Rating: 3 out of 5

Published on 20/10/2021 à 08h30 following a purchase from 14/09/2021

The items I ordered because they were displayed in stock when validating my basket turned out to be unavailable due to ongoing restocking... In addition, I was asked again the address of a relay point to send the last item finally available but it was sent to another address ... Well...

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Jean louis C.

Rating: 4 out of 5

Published on 18/10/2021 à 19h55 following a purchase from 07/10/2021

Products received on time and in accordance with my order very good

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khalid M.

Rating: 1 out of 5

Published on 18/10/2021 à 13h41 following a purchase from 02/10/2021

The seller tries to rip people off and does not respect their own terms and conditions. It is necessary to be very vigilant, better to avoid. During a retraction they tried to refund me that the article bought without the expenses of sending although that appears in their CGV.

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Jonathan R.

Rating: 4 out of 5

Published on 18/10/2021 à 09h28 following a purchase from 28/09/2021

I am very pleased with the service I received from SOSAV. I recommend it!

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Tatiana L.

Rating: 1 out of 5

Published on 17/10/2021 à 15h46 following a purchase from 01/10/2021

Charger much too fragile

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sergio P.

Rating: 4 out of 5

Published on 17/10/2021 à 11h03 following a purchase from 06/10/2021

The problem was in the transition from French to Italian post. The assistance of SOSAV and the second delivery to Paris was excellent

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Yassin H.

Rating: 1 out of 5

Published on 17/10/2021 à 09h09 following a purchase from 09/09/2021

1 month to get my coli and on top of that I ask for a refund which I am refused Shameful

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Vincent B.

Rating: 1 out of 5

Published on 16/10/2021 à 19h44 following a purchase from 19/09/2021

Part not in stock but not reported at time of purchase. No answer to my email. No communication and crazy delay, might as well order the same thing on Aliexpress.

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guillaume G.

Rating: 4 out of 5

Published on 16/10/2021 à 16h00 following a purchase from 05/10/2021

RAS I recommend

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philippe C.

Rating: 4 out of 5

Published on 15/10/2021 à 09h12 following a purchase from 04/10/2021

Very good

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jean-rémi M.

Rating: 1 out of 5

Published on 15/10/2021 à 00h52 following a purchase from 11/07/2021

one of the ordered products does not work (bluetooth headphones)

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Jocelyne L.

Rating: 4 out of 5

Published on 14/10/2021 à 16h28 following a purchase from 04/10/2021

envelope badly weighed, 5.34€ of tax to be paid at the post office

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Yann M.

Rating: 1 out of 5

Published on 14/10/2021 à 15h41 following a purchase from 30/08/2021

More than 5 weeks for a restocking of 3 unfortunate items, 2 mails sent to the company without any answer yet .... Very disappointed

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Gwenaelle B.

Rating: 1 out of 5

Published on 14/10/2021 à 15h15 following a purchase from 23/08/2021

I have not received my order in full, I have already sent 2 emails to SOSAV for explanations, I still have no answer.

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Stéphane B.

Rating: 3 out of 5

Published on 14/10/2021 à 11h24 following a purchase from 30/09/2021

Too bad the battery stickers are missing

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Régis S.

Rating: 3 out of 5

Published on 14/10/2021 à 09h05 following a purchase from 03/10/2021

Very easy to order and correct price. Customer service response to my email was a bit long: 24 hours Application instructions for the telephone film: not in accordance with the film, so there is a mark in the corner of the film (not good)

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christophe C.

Rating: 1 out of 5

Published on 13/10/2021 à 14h32 following a purchase from 24/07/2021

I waited 2 months to receive part of my order. The parts were available when I ordered them, and were waiting to be delivered afterwards. More than 3 months later, I am still waiting for the balance. No response to my reminders.

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Jean-Christophe C.

Rating: 4 out of 5

Published on 12/10/2021 à 09h22 following a purchase from 21/09/2021

Good product, ideal for repairing your phone. Useful and well presented advice

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Roland D.

Rating: 4 out of 5

Published on 12/10/2021 à 05h06 following a purchase from 01/10/2021

Variety of products at very competitive prices. Fast delivery and efficient follow-up.

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Nicolas A.

Rating: 4 out of 5

Published on 11/10/2021 à 19h49 following a purchase from 31/08/2021

I received the products I ordered. The packaging is suitable. The only drawback is the delivery time of several weeks which is not announced at the time of ordering

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Arnaud Z.

Rating: 4 out of 5

Published on 11/10/2021 à 17h22 following a purchase from 17/08/2021

Too bad I can't put 5 stars because of a delivery made in 8 weeks instead of one (restocking)

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Adrien F.

Rating: 4 out of 5

Published on 11/10/2021 à 15h24 following a purchase from 22/09/2021

Despite a small hitch on the order time, I was able to repair my Iphone XR perfectly thanks to the screen repair kit and the tutorial. See with time if the quality of the screen remains unchanged

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Thomas R.

Rating: 4 out of 5

Published on 11/10/2021 à 15h16 following a purchase from 04/07/2021

The product is conform but the wait for delivery is endless...

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andre E.

Rating: 4 out of 5

Published on 11/10/2021 à 15h08 following a purchase from 13/09/2021

no comment

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Boris C.

Rating: 4 out of 5

Published on 11/10/2021 à 10h22 following a purchase from 28/09/2021

The order was delivered very quickly. The package is really well protected. The part has some wear and tear but it doesn't prevent it from working. The reference is identical between the site and the part. Very satisfied with my purchase. I recommend this seller.

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John-Henry M.

Rating: 3 out of 5

Published on 10/10/2021 à 16h46

Very good after-sales service... Fortunately, there were many delays due to supply difficulties...

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Response from SOSAV Published on 13/10/2021

Salve,

Grazie per il vostro feedback.

Siamo sinceramente dispiaciuti per il ritardo nella consegna del suo ordine, che era totalmente fuori dal suo controllo.

Saremo felici di ascoltarvi se avete delle domande, quindi non esitate a scriverci.

Buona giornata.

Cordiali saluti,
Il team di SOSav.fr

N

Nadine B.

Rating: 4 out of 5

Published on 10/10/2021 à 16h08 following a purchase from 03/09/2021

The product corresponds to my request.

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Florent F.

Rating: 4 out of 5

Published on 10/10/2021 à 15h05 following a purchase from 15/09/2021

Superb as site lacks a little precision on the article thank you very much my I recommend sosav

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cedric R.

Rating: 4 out of 5

Published on 10/10/2021 à 13h16 following a purchase from 28/09/2021

Compliant order.

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ANDRE J.

Rating: 4 out of 5

Published on 10/10/2021 à 06h19 following a purchase from 26/09/2021

Product conforms to the order, deadline respected.

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Didier J.

Rating: 4 out of 5

Published on 07/10/2021 à 15h23 following a purchase from 25/09/2021

Well

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JONNY D.

Rating: 4 out of 5

Published on 28/09/2021 à 14h15 following a purchase from 06/09/2021

I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the service.

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Jean Claude H.

Rating: 4 out of 5

Published on 27/09/2021 à 09h26 following a purchase from 20/08/2021

Efficient merchant, top level order tracking

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Michel R.

Rating: 4 out of 5

Published on 26/09/2021 à 18h33 following a purchase from 15/09/2021

good purchase, respect of the delivery time

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JFrancois B.

Rating: 4 out of 5

Published on 21/09/2021 à 18h57 following a purchase from 05/09/2021

Compliant product

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