Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 3 and 4 stars

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P
Patrick A.
Rating: 3 out of 5
following a purchase from 03/08/2021
Too much time to deliver for a Pro, otherwise, very good for a private individual.
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Jean paul V.
Rating: 4 out of 5
following a purchase from 20/07/2021
Good but a bit long
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gilles G.
Rating: 4 out of 5
following a purchase from 31/07/2021
Fast and compliant. Thank you.
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Alain F.
Rating: 4 out of 5
following a purchase from 29/07/2021
Fast delivery for overseas
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Michel P.
Rating: 4 out of 5
following a purchase from 28/07/2021
Very satisfied with the screen, in addition there was the battery included. A small minus to change the order and delivery that I dropped the package in a post office open only in the morning when I had asked to nom home.
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Maxime C.
Rating: 3 out of 5
following a purchase from 21/06/2021
Very late delivery (covid)
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Gaël S.
Rating: 4 out of 5
following a purchase from 03/07/2021
The service is very good, but the shipping time is always a bit too long. But the products always conform! Thank you
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Serge A.
Rating: 3 out of 5
following a purchase from 27/07/2021
Everything was perfect until I unpacked it. Very dirty room but fortunately it works.
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JEAN-JACQUES A.
Rating: 4 out of 5
following a purchase from 14/06/2021
nickel
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Maud L.
Rating: 3 out of 5
following a purchase from 05/07/2021
The order was not fast, I had to re-launch to know where the order was 48h after I received an email telling me that the order was shipped
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Thierry Z.
Rating: 4 out of 5
following a purchase from 20/07/2021
CLEAR
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Philippe P.
Rating: 3 out of 5
following a purchase from 10/07/2021
I have to say that I'm very pleased with the service and the quality of the product, but I'm not sure I'll be able to do it.
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Frédéric F.
Rating: 4 out of 5
following a purchase from 18/07/2021
A big problem between processing, tracking and delivery information. I received the part when it was just supposed to leave for delivery... Otherwise, fast and quality parts. Excellent site.
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Ludovic L.
Rating: 3 out of 5
following a purchase from 21/06/2021
The delivery times are extremely long...
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Emmanuel K.
Rating: 4 out of 5
following a purchase from 08/07/2021
Order processed slightly late but delivery was fast. I recommend the site.
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Kevin B.
Rating: 4 out of 5
following a purchase from 05/07/2021
Everything went well except for the delivery time. Maybe it was specified on the website? 😊
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Sylvain B.
Rating: 4 out of 5
following a purchase from 19/06/2021
Good value for money Long delivery time
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Gerard P.
Rating: 4 out of 5
following a purchase from 25/06/2021
Good value for money Delivery a little long
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Victore iris C.
Rating: 4 out of 5
following a purchase from 01/07/2021
The delivery time was quite long. I waited about 1 month before I got my order.
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Coralie H.
Rating: 4 out of 5
following a purchase from 20/05/2021
nikel now only the second part
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frederic G.
Rating: 3 out of 5
following a purchase from 09/07/2021
top of the line
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claude B.
Rating: 4 out of 5
following a purchase from 08/07/2021
fast delivery
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Cedric S.
Rating: 1 out of 5
Passed an order on the site or the products are in stock which I am told that the products are out of stock, July 8 the products arrive within ten days July 18 they arrive within ten days; when the products are in stock everything goes well but when they are not in stock it is complicated to have correct information; however the SAV remains responsive and professional by offering refunds or any other solution but when I will receive my products?
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Response from SOSAV
Salve,

Grazie per il tuo commento e ci scusiamo per il ritardo!
A causa di un problema di produzione, i nostri fornitori stanno purtroppo subendo ulteriori ritardi per rifornire le nostre scorte :/

Non appena avremo ricevuto la nostra consegna, sarete avvisati via e-mail e il vostro pacco sarà spedito con priorità. Riceverai quindi un'e-mail di conferma della spedizione.

Il nostro team rimane a vostra disposizione e vi augura un'ottima giornata :)

Sinceramente,
Il team di SOSav.fr
Y
Yahya T.
Rating: 4 out of 5
following a purchase from 06/07/2021
Meets expectations
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Sabrina L.
Rating: 4 out of 5
following a purchase from 03/07/2021
I recommend, products compliant and received quickly 👍👍👍
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Jean-Etienne L.
Rating: 4 out of 5
following a purchase from 04/07/2021
The equipment arrived in good condition with no unexpected delays. I would have appreciated it if the site's catalogue had offered a combination of the equipment and its accessories. In my case: home button + the necessary seal to put it back in place
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Romain L.
Rating: 4 out of 5
following a purchase from 20/03/2021
Everything is fine, my PSP 3000 is working again thanks to you, a little problem with the availability of the spare part but it's forgotten because it's good quality. Keep it up!!!
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Thierry V.
Rating: 4 out of 5
following a purchase from 03/07/2021
Nothing to say. Correct delivery, well packed.
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Sabine B.
Rating: 4 out of 5
following a purchase from 04/07/2021
Despite the screwdriver kit recommended for my purchase , I was missing a triwing 0 screwdriver to make my repair. Fortunately, I found it in a hardware store and I made the repair with the tuto which despite this error of tool was great and it worked!!!
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Yann B.
Rating: 4 out of 5
following a purchase from 05/06/2021
Very good
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A
adeline A.
Rating: 3 out of 5
My order is missing an item
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Response from SOSAV
Salve,

Grazie per il tuo commento!

Notiamo che non hai ancora contattato il nostro team per questo problema: non esitare a scriverci a [email protected] in modo che possiamo offrirti di inviarti il pezzo mancante!

Vi auguriamo una buona giornata e restiamo a vostra disposizione se necessario.

Cordiali saluti,
Il team di SOSav.fr
P
Pascal C.
Rating: 4 out of 5
following a purchase from 29/06/2021
I bought the battery replacement kit for my iPhone7. The material is complete, and the new battery works well. The only drawback is the replacement of the sealing strip: the installation is very random and the slightest mistake makes the installation incomplete, thus the waterproofing compromised.
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Marie Josée F.
Rating: 4 out of 5
following a purchase from 24/06/2021
The package arrived on schedule! 👍🏼
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Raphael M.
Rating: 4 out of 5
following a purchase from 18/06/2021
a little long for delivery but the products were perfect
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Ricardo D.
Rating: 4 out of 5
following a purchase from 24/06/2021
The only downside is that I have a tool that has rounded the head of my screw so I need to find a solution to remedy that.
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Jean-Marie E.
Rating: 4 out of 5
following a purchase from 20/06/2021
Serious and reactive store.
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Tony R.
Rating: 4 out of 5
following a purchase from 19/06/2021
Communication by email OK, Deadlines OK, Reception part OK but packaging package a little fragile.
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Florian S.
Rating: 4 out of 5
following a purchase from 21/06/2021
The products did not precisely match the antenna model for the PS4 (no possibility to choose the precise version of the antenna for PS4 and therefore too short cable).
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Jean-François F.
Rating: 4 out of 5
following a purchase from 10/05/2021
Product conforms to my expectations, only problem is that the delivery time is much too long.
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Salvatore S.
Rating: 4 out of 5
I ordered a full screen iphone 5, and a battery because that of origin had swollen despite perfect autonomy, without localization lasted about 5 gg. For the screen is perfect nothing to say, but the new battery made in China has an autonomy of 2 days without location, a little disappointed
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Response from SOSAV
Salve,

Grazie per il tuo feedback e ci dispiace vedere che non sei completamente soddisfatto del prodotto che hai ordinato.

Tuttavia, notiamo che non hai ancora contattato il nostro team per questo problema: non esitare a scriverci a [email protected] in modo che possiamo essere informati di questa informazione e trovare una soluzione rapidamente :-)

Vi auguriamo una buona giornata e restiamo a vostra disposizione se necessario.

Cordiali saluti,
Il team di SOSav.fr
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