Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The screen did not have the right colors, the blue was purple and the others did not match. After two days the screen was broken.
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Response from SOSAV
Hello Lucas, We are sorry to see that the screen we received is obviously defective :-( Our team contacted you this Friday and is looking forward to your return so that we can find a quick solution. Have a great day! The SOSav.com team
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Ethan Q.
Rating: 1 out of 5
Product does not work
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Delargille D.
Rating: 4 out of 5
Fast shipping. The tuto is very well done. I just had a little scare when I discovered that I was missing a tool although I bought the pack ... and also the screwdrivers are not perfectly adapted to the screws. However I managed to change the screen of my iPhone rather easily and that's the main thing!
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bulent Y.
Rating: 4 out of 5
Very good
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AKIM H.
Rating: 3 out of 5
Delivery 1 week too long!!! order on Wednesday received Tuesday 7 days included Weekend for a simple letter fleece...can do better otherwise RAS for a product of occase
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Response from SOSAV
Hello Akim, Thank you for your message. Your package was shipped in less than 24 hours by our logistics team, we are sorry if the postal delays could be extended in this particular period, we are as you know entirely dependent on carriers, just like you. We are happy to hear that the part received is suitable for you! Please do not hesitate to contact our team at [email protected]. Have a great day and see you soon. Sincerely, The SOSav.Fr Team
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Mounir A.
Rating: 1 out of 5
The product does not conform to the link on the video and is not compatible with my phone.
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Response from SOSAV
Hello, thank you for your comment! Could you please contact our customer service at [email protected] so that we can find a solution to your problem? Have a nice day! Sincerely, The SOSav team
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Sophie G.
Rating: 4 out of 5
Very good but it was the first time I ordered from this site
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quéau P.
Rating: 3 out of 5
No problem for the article and delivery.
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Eliott P.
Rating: 4 out of 5
More than adequate service!
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Mehdi B.
Rating: 1 out of 5
Damaged product that works one out of three times
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Julien E.
Rating: 3 out of 5
Well designed site, delivery Ok
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Response from SOSAV
Hello Julien, We thank you for your message and we are sorry to hear this news :- / We note that you have not yet contacted our team on this subject. In order to remedy the situation quickly, we invite you to contact our customer support at [email protected] without hesitating to recall your order number. Our team will check with you. We remain available for any further information! Have a nice day! Sincerely, The SOSav.Fr Team
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Manon B.
Rating: 3 out of 5
Unfortunately I did not receive the right hydrogel film. The sticky part was not on the right side of the film. I couldn't stick it because of the cut out for the front camera. Too bad .
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Henri B.
Rating: 4 out of 5
It might be better if....
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Vincent P.
Rating: 4 out of 5
bon service
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genita C.
Rating: 4 out of 5
Simple
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Gregory V.
Rating: 1 out of 5
Ordered and paid announcement delivered the next day and 5 days later still nothing.... service contact who blames the carrier..... product certainly quality but everything else leaves to be desired.
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Quentin M.
Rating: 4 out of 5
Correct delivery with 1 day delay because of the health plan
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Christian G.
Rating: 4 out of 5
There is an ambiguity between the screws of the lower part and the LCD screen part.
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Frederic H.
Rating: 4 out of 5
For the site very good for the order also with a respect of the delivery
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Philippe M.
Rating: 4 out of 5
Well received in a protected envelope
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Benjamin D.
Rating: 4 out of 5
The products are a bit expensive when you add shipping costs (almost 3 for a simple green letter...) but delivery is fast and efficient.
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Sylvie B.
Rating: 4 out of 5
Very quick receipt, items are what I expected. I recommend this site.
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David K.
Rating: 3 out of 5
Battery sold as original... Some doubts and the rear window broke when I changed it so a bit disappointed but the battery works fine
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
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Nellie M.
Rating: 3 out of 5
Screen quality very good, the only problem is that there are no tools provided with it... And to get the old home button back, you still need a new specific screwdriver not included as well. It would be nice to add a tool kit suitable for the phone model.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
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Nicolas E.
Rating: 4 out of 5
Correct
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Lydie F.
Rating: 3 out of 5
Many products offered Fast shipping
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Response from SOSAV
Hello Lydie, Thank you for your comment and your encouragement. Can you give us more comments on the rating, as it does not necessarily reflect your comment and, obviously, your complete satisfaction ;-) ? We remain at your disposal at [email protected] if needed. Very nice day to you! Sincerely, The SOSav.Fr Team
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serge P.
Rating: 1 out of 5
I did not receive the right drawers. I sent an email because it is impossible to get a phone answer. I would have preferred to be contacted to solve the problem rather than to give an opinion which cannot be good.
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Response from SOSAV
Hello Serge, Thank you for your message :-) It seems that your file is already being processed by our team, everything will be in order soon, you are in good hands. A very nice day to you! Sincerely, The SOSav.Fr Team
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claude R.
Rating: 4 out of 5
fast delivery compliant product
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André R.
Rating: 4 out of 5
I just took a quick peek
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jean-michel T.
Rating: 4 out of 5
.grdse
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Jean Christophe T.
Rating: 4 out of 5
Very good
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Guillaume T.
Rating: 4 out of 5
First order lost, but the after sales service worked very well.
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Juliette P.
Rating: 1 out of 5
Extremely disappointed. I followed your tutorial on how to disassemble a Dyson vacuum cleaner with your kit. I rushed to buy it. Only your tools are so small that they don't fit... I couldn't unscrew anything with them. Total rip-off. It's a shame.
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Response from SOSAV
Hello Juliette, We are sorry to hear about this incident :-( It seems that you have not yet contacted our team about this issue, so we have not been able to help you yet. We invite you to contact us by e-mail at [email protected] : our team will be happy to find a solution for you quickly :-) Have a nice day! The SOSav.fr team
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Frederic R.
Rating: 4 out of 5
perfect site, practical and clear
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Sandrine M.
Rating: 4 out of 5
I have received the speaker, simple change and the sound is back. I have to say that I am very pleased with the service and the quality of the product.
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Charles D.
Rating: 1 out of 5
It started well with a video tutorial that explains how to change the case of my laptop. So I ordered the case (received 8 days late, but that happens), with the adhesive indicated in the tutorial (not the tools because I had them). But: the adhesive is already on the hull, so I bought double-sided tape for nothing on the site; at 6.90 I'm not going to pay shipping costs to send it back... The tutorial is therefore a lie, or the product description of the hull is not complete. In both cases it's not honest since it pushes to unnecessary purchase. Also, the pretty clean tutorial with the shell coming off by itself (Samsung Galaxy A8) is a big fake: in reality, even if you heat it up like crazy with the hair dryer, you'll explode the glass, and get glass everywhere (wear glasses and do it in a place where you can clean the glass particles easily). I also bought a small clamp to put the laptop on the car's ventilation grill, whose spring doesn't work... same thing, at 5 euros you don't send it back, you stay with it...
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Response from SOSAV
Hello Charles, We are very sorry to learn this information :-( The adhesive suggested in the video guide makes it possible to improve the holding of the back shell and the stickers already present, we are sorry if this one appeared useless to you. The video guide is made entirely without trickery by a technician of our team, it is totally possible to perform this manipulation without destroying the rear window, otherwise, our team would have necessarily reported because our goal is to make your life easier, not the opposite ;-) We have no interest in proceeding otherwise. It seems that you have not yet contacted our team about these orders (including the car support): do not hesitate to come back to us at [email protected] so that we can find a solution together on this subject. Have a nice day! The SOSav.com team
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BERTRAND R.
Rating: 1 out of 5
I have not received my order
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
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Arafat M.
Rating: 4 out of 5
Screen received careful shipment
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laurent B.
Rating: 4 out of 5
Perfect
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florent O.
Rating: 1 out of 5
I received the part but unfortunately the map is much too long compared to the original. I had to unsolder the connector to put it on the old one.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team
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