SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
I ordered a screen for a Nintendo new 3DS XL, the screen in question is not new but a refurbished product and also the 3D does not work with it... Thank you very much, I would like to return the screen for a refund!
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
J
Julien V.
Rating: 4 out of 5
following a purchase from 15/05/2025
Fast shipping
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Valentin D.
Rating: 4 out of 5
following a purchase from 11/05/2025
Still, you could put the necessary adhesive tape to secure the screen to the chassis... I felt quite clever.
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Grégoire T.
Rating: 3 out of 5
following a purchase from 12/05/2025
Very responsive service but not flexible, impossible to modify an order.
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Deborah K.
Rating: 1 out of 5
following a purchase from 05/05/2025
I will have to return the received package because I didn't order the right thing
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
N
Nicolas C.
Rating: 1 out of 5
following a purchase from 03/05/2025
Used objects like screwdrivers are of poor quality and do not allow for the removal of screws (especially for the tri-wing screwdriver, impossible to open a Nintendo DS lite with).
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
T
Thierry B.
Rating: 1 out of 5
following a purchase from 23/04/2025
The quality of the product is very poor
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
N
Nicolas C.
Rating: 1 out of 5
following a purchase from 11/04/2025
Wrong order sent
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
V
Vincent N.
Rating: 3 out of 5
following a purchase from 17/03/2025
Fast shipping. Careful packaging. Defective part: battery
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Alain A.
Rating: 4 out of 5
following a purchase from 16/03/2025
Ras
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Michel D.
Rating: 4 out of 5
following a purchase from 16/03/2025
I had ordered B 7000 glue and I received T 8000 glue. Other than that, good site with very good excellent tutorials.
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Gérard R.
Rating: 4 out of 5
following a purchase from 25/02/2025
I ordered an iPhone 8 battery with mounting accessories. Among these, the gasket is presented on an installation template that is difficult to use. I had to throw it away. Apart from that, the battery is functional.
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Youssouf S.
Rating: 3 out of 5
following a purchase from 21/02/2025
Well received the speaker for the iPhone 13.
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Daniel F.
Rating: 3 out of 5
following a purchase from 10/02/2025
Not very fast shipping, parts do not match the modern Mac 2010, and the Tork screwdriver offered with the purchase does not fit; I struggled to complete the installation.
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Nicolas B.
Rating: 3 out of 5
following a purchase from 03/02/2025
Scratched screen under the plastic protection. Invisible before installation, scratches discovered after reassembling the phone, when removing the protective film. What a shame.
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Sandy M.
Rating: 4 out of 5
following a purchase from 02/02/2025
The explanations are clear, and shipping is fast. Only downsides: the tools include a pick for unsealing, whereas a spatulette would have been more comfortable. I also regret that the gasket was not included in a suggested purchase or in a kit. Otherwise niquel!
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Rienn D.
Rating: 4 out of 5
following a purchase from 31/01/2025
R.A.S
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Nicolas G.
Rating: 4 out of 5
following a purchase from 22/01/2025
Material received as expected and well packaged
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Walid B.
Rating: 3 out of 5
following a purchase from 22/01/2025
.
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Anthony B.
Rating: 1 out of 5
following a purchase from 05/01/2025
Still not received
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you very much.
Sincerely Pierre.
F
Frederic T.
Rating: 1 out of 5
following a purchase from 14/11/2024
Battery installed without problem. In use, however, the charge stagnates at 20-25% even with a 65W charger on macbook12 2027, then jumps to 100%. The same applies to discharging: below 80%, the Mac shuts down ... the battery is at 2%-3% charge (when I put it back on charge and it lights up, the battery indicates 2%). The battery is functionally compatible, but NOTHING to do with the Mac's initial charge potential.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Pascal T.
Rating: 1 out of 5
following a purchase from 04/01/2025
I'm not satisfied: the screen, which was supposedly an Apple-certified part, doesn't work properly, and scratches appear at the slightest touch of a fingernail. So no, I'm not satisfied at all.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Michael G.
Rating: 1 out of 5
following a purchase from 22/12/2024
Delivery too long, nothing to do with the advertised date.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Michel B.
Rating: 4 out of 5
following a purchase from 03/01/2025
Good
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F
Florent S.
Rating: 3 out of 5
following a purchase from 02/01/2025
After installing the new battery, the battery percentage display remained at 1% despite several unsuccessful recharging attempts. The phone shut down unexpectedly every 2 min. This lasted about half a day. After resetting the iPhone several times, the battery charge increased from 1 to 25%. It's been working ever since. Hopefully I won't have any unpleasant surprises in the future.
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Dimitri R.
Rating: 4 out of 5
following a purchase from 31/12/2024
At the top
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David R.
Rating: 1 out of 5
following a purchase from 27/12/2024
I bought the i phone 8 battery superior quality it holds no better than my betterie hs original apple
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
N
Nicolas D.
Rating: 1 out of 5
following a purchase from 24/11/2024
I bought the loan sensor and the associated harness, I replaced them but they don't work, I must not have made the connections properly, I'm giving up and I'm not going to open my phone again.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
K
Kevin C.
Rating: 1 out of 5
following a purchase from 25/12/2024
My product doesn't work. Too bad, I would have loved to put 4 to 5 stars, but my first condition is that the repair is possible (and my New 3DS works, this particular component aside). In short, I paid for parts and delivery in vain.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Patrick P.
Rating: 4 out of 5
following a purchase from 23/12/2024
Compliant and on time thank you
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Ismael G.
Rating: 3 out of 5
following a purchase from 30/11/2024
it's a pity that the double faces for the battery are not included, so I don't know how I'm going to stick it on.
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Andre V.
Rating: 3 out of 5
following a purchase from 01/12/2024
Some items had an expiry date of 2020...
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Melanie S.
Rating: 3 out of 5
following a purchase from 25/11/2024
Despite sending the wrong screen, received the right one very quickly, too bad there was no glue with the screen.
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Lux Y.
Rating: 1 out of 5
following a purchase from 01/11/2024
Screen does not light up
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Paul P.
Rating: 1 out of 5
following a purchase from 06/11/2024
very good
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Jeanclaude C.
Rating: 3 out of 5
following a purchase from 06/11/2024
Please note the danger of battery ignition if the battery is damaged, especially by using a metal tool.....
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Mohamed M.
Rating: 1 out of 5
following a purchase from 20/03/2022
Poor quality screen, thicker than the original. The front camera module I bought separately is incompatible. I don't recommend this site for buying phone parts. You can get the same quality elsewhere for less...
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
E
Edoardo D.
Rating: 1 out of 5
following a purchase from 27/10/2024
I ordered a battery for galaxy s21 fe and it is less efficient than the damaged original that i have
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
K
Kevin G.
Rating: 1 out of 5
following a purchase from 31/10/2024
My R1 and L1 buttons are not compatible with ps5 controllers....
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Jean-Paul M.
Rating: 4 out of 5
following a purchase from 27/10/2024
shipment conforms to order
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