SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
I've been using it for a while now, but it's not a good one. It's a good one, but it's not a good one, and it's not a good one. I find this average for 120
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Response from SOSAV
Hello, thank you for your feedback! Our customer service is at your disposal if you wish to exchange the screen you received. Sincerely, The SOSav team
C
Christina P.
Rating: 4 out of 5
As described
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Cedric P.
Rating: 4 out of 5
Quality service
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Guillaume L.
Rating: 1 out of 5
Non-functional used part (PlayStation 4 controller touchpad)
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Response from SOSAV
Hello Guillaume, Thank you for your review! Could you please contact our customer service so that we can find a solution to the problem you are experiencing? Have a nice day! Sincerely, The SOSav team
P
Philippe P.
Rating: 4 out of 5
well
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Stef G.
Rating: 1 out of 5
I still haven't received my package and I will have to pay for the shipping again if I want it.
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Response from SOSAV
Hello, Our customer service has just received your request on our support, we will answer it as soon as possible! Sincerely, The SOSav team.
R
Rafael R.
Rating: 1 out of 5
The cables received are not compatible with the go pro as proposed on the site.
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Response from SOSAV
Hello, Thank you for sharing your opinion following your order on our site! Have you contacted our customer support at contact@sosav, so that we can offer you an after-sales solution? Wishing you a nice day! The SOSav team
J
Jacques P.
Rating: 4 out of 5
more flexible and resistant glass than the original one
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Philippe P.
Rating: 4 out of 5
Delivered quickly and product conforms.
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Saint-Marc F.
Rating: 4 out of 5
I am very pleased with the quality of the product and the service. Photo sensor ordered to replace the original sensor which with time contained many dust inside, materializing by the presence of multiple black dots on the screen. Alas with the ignition of the mode photograph, this one posts me 4 black points in the higher right quarter of the image. I recommended 2 of them hoping that they do not have the same problem. Still waiting for supply since July 15. SOSAV has taken care of the problem. Thanks
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Omar H.
Rating: 1 out of 5
Non.
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Response from SOSAV
Hello, If you have any problems, our customer service is available at [email protected]. Sincerely, The SOSav team
B
Bruno R.
Rating: 4 out of 5
I have nothing more to say
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David G.
Rating: 1 out of 5
The battery never wanted to charge. The speaker doesn't work. In short, very disappointed.
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Response from SOSAV
Hello, thank you for your review! Could you please contact our customer service at [email protected] so that we can arrange an exchange? Sincerely, The SOSav team
N
Nicolas B.
Rating: 1 out of 5
I'm very disappointed, it's been 20 days since I ordered an official Samsung screen block and I still haven't received anything. I've been trying to contact customer service and no one is able to give me a precise date. I find it really deplorable to let the customer order a part that is not in stock.
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Response from SOSAV
Hello, Thank you for your feedback! Our customer service has found a solution to the problem! Have a nice day! Sincerely, The SOSav team
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Philippe P.
Rating: 4 out of 5
Errors concerning the parts received, which were not in accordance with the order, which were dealt with efficiently. To be recommended.
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Frederic Z.
Rating: 4 out of 5
I've been using it for a while now and I'm very happy with it. The tutorial is very clear and practical
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Pierre-Alain W.
Rating: 4 out of 5
The different parts I ordered are of very good quality and I am very satisfied. I will order again when I need it.
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Hugo B.
Rating: 4 out of 5
Well
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Patrick A.
Rating: 1 out of 5
Never the right model
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Response from SOSAV
Hello, Thank you for your review! Could you please contact our customer service at [email protected] for any problems you may have? Sincerely, The SOSav team
D
David B.
Rating: 3 out of 5
Clear website, good product descriptions. The tutorials are easily accessible, but the preparation service was not able to process my order correctly on two occasions. Fortunately the after-sales service is very responsive and informs you quickly on the progress of the order. Rigour and patience are necessary.
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J
Jean Loup D.
Rating: 4 out of 5
easy search RAS
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Lionel D.
Rating: 3 out of 5
I am very pleased with the products but a little disappointed with this latest order where after 2 months of waiting I am asked to pay 4 euros more because the delivery which was expected in simple letter must be done in colissimo...
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A
Aurelie R.
Rating: 3 out of 5
The screen was not top level brightness I think not solid enough because despite the protection it is still broken...
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Stephane S.
Rating: 1 out of 5
I received my order more than a month late without any message of explanation. I had to write to you to get an explanation and I find this unacceptable. I used to order my parts from you.
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M
Mizaque I.
Rating: 4 out of 5
TRE bienz
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G
Guillaume D.
Rating: 3 out of 5
This is not the first time I've ordered from SOSAV, but it's the first time I've been really dissatisfied. I ordered 1 time, received the wrong part, contacted SAV, reshipped the same part as the first one, contacted SAV again, went through the technical expertise again and a 3rd time the same part... It was a sticker to stick the LCD on the chassis of my wife's cell phone, today her LCD is out of order, I have the right to 10% discount on my next order it could have been nice but now I still do not have the right sticker and I have to recommend an LCD because by moving on the chassis it cracked, the touch does not work, in short out of order! So the next time will be without me!
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Pierre G.
Rating: 4 out of 5
Delivery ok but the seal was damaged in the packaging and was replaced very well
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Marion M.
Rating: 1 out of 5
Very dissatisfied very slow follow-up bad packaging bad quality products that do not work and no return customer service
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Julien G.
Rating: 1 out of 5
I was sent a product that had already been returned sold as new and dysfunctional. The replacement took several weeks. I absolutely do not recommend this company.
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B
Blandine B.
Rating: 4 out of 5
I am delighted with the site
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Poulain J.
Rating: 4 out of 5
fast and well-packaged delivery, conforms to
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Pamela F.
Rating: 4 out of 5
Satisfied
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A
Antoine M.
Rating: 1 out of 5
I'm really not happy, poor quality screen despite the price. Pavement and structure unstuck in less than two days ....
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B
Bertrand M.
Rating: 4 out of 5
part corresponding to the order. Package delivered damaged but part intact. Easy part exchange although the return is at our expense as is the delivery.
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Olivier F.
Rating: 4 out of 5
Nickel
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Luc D.
Rating: 4 out of 5
no problem
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Jonathan B.
Rating: 1 out of 5
Waiting for my package for over 2 months!!!
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Response from SOSAV
Hello, Please contact our customer support by email at [email protected],
S
Sylvain T.
Rating: 4 out of 5
Yes, satisfied with the order
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C
Christian C.
Rating: 4 out of 5
Everything is perfect, no other comments. Thank you
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Loic L.
Rating: 4 out of 5
Still nothing to complain about
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