Customer reviews of SOSAV

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Angelique M.

Rating: 4 out of 5

Published on 14/03/2020 à 12h22

Perfect delivery not too long to wait

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Pierre-Albéric D.

Rating: 4 out of 5

Published on 12/03/2020 à 12h32

I find that just the photos as a tutorial is quite annoying especially that we have to click to have some in HD. Lack of tuto of reassembly. I'm not sure if it's a good idea to have a HD video of it, but it's a good idea to have a HD video of it.

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Paul C.

Rating: 4 out of 5

Published on 11/03/2020 à 10h19

Nothing to say about the site.

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Jeremy L.

Rating: 4 out of 5

Published on 10/03/2020 à 17h27

The delivery was fast. The tablecloth for the speaker and the camera was in good condition but not conform to the original one of my iPhone 6s. My smartphone can no longer change its brightness in auto.

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natasha F.

Rating: 1 out of 5

Published on 10/03/2020 à 14h48

....

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Response from SOSAV Published on 10/03/2020

Hello, Could you please contact our customer service at [email protected] so that we can inform you about the tracking of your package? Sincerely, The SOSav team

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Joris B.

Rating: 4 out of 5

Published on 09/03/2020 à 16h13

Everything is perfect except for the joint

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Dulhoste S.

Rating: 3 out of 5

Published on 09/03/2020 à 11h27

The tutorials are very well done ... however, the material received, including the disassembly kit, (and given the price) are a very very Chinese quality! I even cut myself with the flat pliers so it is sharp inside.

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Gatien F.

Rating: 1 out of 5

Published on 09/03/2020 à 08h48

Never again will I order from this site, the battery pack I received I noticed was too small for my iPhone 7 plus!

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Response from SOSAV Published on 09/03/2020

Hello, thank you for your comment! Please contact our customer service at [email protected] and we will be able to offer you an exchange of the part. We look forward to hearing from you and wish you a good day. Sincerely, The SOSav team

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patrick B.

Rating: 4 out of 5

Published on 08/03/2020 à 17h51

fast delivery, quality product, well done site;

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edouard D.

Rating: 4 out of 5

Published on 07/03/2020 à 17h36

Very satisfied with the site

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Madeleine D.

Rating: 4 out of 5

Published on 07/03/2020 à 12h56

Goods are in order. Fast delivery

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alain C.

Rating: 4 out of 5

Published on 04/03/2020 à 18h34

I'm very pleased with the service and the quality of the product, and I'm very happy with the service.

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sébastien P.

Rating: 3 out of 5

Published on 03/03/2020 à 12h10

well

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Marie G.

Rating: 4 out of 5

Published on 02/03/2020 à 12h11

races ok

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PHILIPPE H.

Rating: 4 out of 5

Published on 01/03/2020 à 11h11

Very clear site

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Cyril S.

Rating: 4 out of 5

Published on 01/03/2020 à 08h01

No worries

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anthony L.

Rating: 4 out of 5

Published on 29/02/2020 à 12h16

Impeccable

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Kamel Z.

Rating: 1 out of 5

Published on 28/02/2020 à 14h44

Very bad experience with email support. I bought a screen + touch screen. Delivery was perfect. After replacing this screen no particular problem. However, after using a tempered glass, an area of the touchscreen does not work properly. I tried several qualities of tempered glass without result. The different exchanges with the after sales service did not lead to a satisfactory answer. As I did not order tempered glass on the site, they cannot offer any support! I find this unacceptable and have given up the sterile dialogue I had with the after sales service. I recommended a screen elsewhere and since then no problem. Obviously, I do not recommend it.

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Miguel C.

Rating: 4 out of 5

Published on 27/02/2020 à 07h45

I made several orders at sosav no problem until my last order the product ordered and received does not work

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Franck M.

Rating: 4 out of 5

Published on 26/02/2020 à 19h29

Easy site. Fast shipping. The only drawback is the quality of the plastic clips, which are almost disposable (very damaged after opening only one shelf)

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Glenn F.

Rating: 4 out of 5

Published on 26/02/2020 à 08h09

Top-notch customer service

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florian J.

Rating: 4 out of 5

Published on 24/02/2020 à 18h53

delivery on time, very well detailed tutorial!

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frederic J.

Rating: 4 out of 5

Published on 24/02/2020 à 13h57

Very good as usual

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Joel M.

Rating: 4 out of 5

Published on 24/02/2020 à 08h11

Well

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jonathan D.

Rating: 4 out of 5

Published on 23/02/2020 à 19h19

order received on time as indicated.

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Edouard O.

Rating: 1 out of 5

Published on 23/02/2020 à 13h44

Incorrect quality part Lithium battery for iPad with plug mounted on the wrong side! No quality control performed

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Response from SOSAV Published on 24/02/2020

Hello Edouard, Thank you for your feedback, our customer service has just replied to your message in order to offer you a satisfactory solution. We wish you a very good day. Sincerely, The SOSav team

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didier B.

Rating: 3 out of 5

Published on 21/02/2020 à 14h15

I didn't understand well, I wanted to have the rear frame and it wasn't explained very well, but it was well packaged

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Pascal V.

Rating: 4 out of 5

Published on 20/02/2020 à 12h55

Battery not working (it happens on all types of battery [motorcycle]), changed within 24 hours SAV at the top.

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Philippe M.

Rating: 4 out of 5

Published on 18/02/2020 à 14h15

I have to say that I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.

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olivier B.

Rating: 4 out of 5

Published on 17/02/2020 à 11h33

fine

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Remy L.

Rating: 4 out of 5

Published on 17/02/2020 à 06h02

Very fast shipping, items identical to the description ?

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Julien R.

Rating: 3 out of 5

Published on 17/02/2020 à 04h29

Received quickly but the item does not work properly

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Response from SOSAV Published on 17/02/2020

Hello Julien, Thank you for your comment. Could you please contact our customer service at [email protected] so that we can offer you an exchange of the part? All our products are guaranteed for one year. Sincerely, The SOSav team

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Philippe V.

Rating: 4 out of 5

Published on 16/02/2020 à 12h49

Well

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Pascal D.

Rating: 3 out of 5

Published on 16/02/2020 à 12h01

The site is very well done with videos "tutorials" to help with editing. On the other hand it is necessary to read well between the lines. If the photos suggest that the products are original manufacturers at the delivery are unfortunately adaptable!

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Benoit B.

Rating: 4 out of 5

Published on 16/02/2020 à 11h34

Fast delivery. For the site, it would have been nice to have a video tutorial and that the photos show more clearly which screwdriver to use (the yellow, green, red or blue) especially for the beginning, because by trying them one by one, the pitch of a screw was damaged, result: impossible to remove the shell entirely

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Frederic H.

Rating: 4 out of 5

Published on 15/02/2020 à 12h37

Fast and trouble free and replacement instructions found on the internet when the phone repairmen didn't want to do it themselves... It took me 30 minutes to get it done.

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Michel M.

Rating: 1 out of 5

Published on 14/02/2020 à 18h38

My order, an empty envelope. claim a second empty envelope. I think I'm dreaming.

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Response from SOSAV Published on 17/02/2020

Hello Michel, Thank you for your comment. After checking with our customer service, we have taken into account your situation and we have obviously sent you back your package a third time. However, you unfortunately made a mistake in the reference of the battery and you received a non-compatible part. We are still waiting for your return in order to offer you a credit note or a refund. Wishing you a good day. Sincerely, The SOSav team

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Jean-Luc S.

Rating: 4 out of 5

Published on 14/02/2020 à 11h08

well

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Eric J.

Rating: 3 out of 5

Published on 14/02/2020 à 07h55

Screen and battery seem to be of good quality, nothing to complain about. However, the screen replacement tutorial on iPhone 6s is problematic: not disconnecting the battery for a screen change creates a risk of short circuit when reconnecting the screen connectors. Ultimately, the risk of blowing the backlight fuse, which happened to me. This SMD fuse is 0.5mm long and requires expensive equipment and a lot of skill to change. So motherboard and phone out of order... That said, SOSAV is still a site that provides good quality material and I will order from this site again without any problem.

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Response from SOSAV Published on 14/02/2020

Hello Eric, Thank you for your comment. Indeed, the repair guide does not mention this important step, and we sincerely apologize for it. We are in the process of correcting this anomaly. If you wish to return parts, we remain at your disposal via our customer support: [email protected]. Sincerely, The SOSav team.

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Fabien M.

Rating: 4 out of 5

Published on 13/02/2020 à 16h44

Very serious and fast site;

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