Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1, 3 and 4 stars

Reset filters
M
Michel A.
Rating: 4 out of 5
APPLE 5S battery mounting tutorial: The video shows a connector pin mounted in reverse. But this is not very serious. Good service I recommend.
Translated reviews
F
Frédéric F.
Rating: 3 out of 5
For the first time, the ordered product does not work. It is impossible for me to report the problem to customer service (?)
Translated reviews
Response from SOSAV
Hello Frederic, Our customer service has just answered your email! Wishing you a good day :) Sincerely, The SOSav team
B
Baptiste T.
Rating: 4 out of 5
Very good navigation on the site
Translated reviews
G
Guillaume D.
Rating: 1 out of 5
I've been trying to mount the screen, but I can't connect the TouchId connector...
Translated reviews
Response from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service in order to solve the problem? The address is [email protected] :) Sincerely, The SOSav team
H
Henri B.
Rating: 4 out of 5
well
Translated reviews
N
Noël B.
Rating: 4 out of 5
Three good
Translated reviews
L
Laurent L.
Rating: 4 out of 5
Fast delivery, perfect part, very good site I recommend
Translated reviews
G
Gregory B.
Rating: 1 out of 5
Order received partially. I am missing 2 out of 4 items ... and the battery is not the right one ...
Translated reviews
Response from SOSAV
Hello, Thank you for your comment. Our customer service will answer your message as soon as possible :) Sincerely, SOSav
A
Alexandre T.
Rating: 4 out of 5
Delivered within 3 days but to a different delivery point than the one chosen, it was however very close to the first one.
Translated reviews
T
Thomas S.
Rating: 1 out of 5
Very disappointed!!!
Translated reviews
Response from SOSAV
Hello Thomas, Please contact our customer service department at [email protected] as soon as possible to proceed with the exchange. Sincerely, SOSav
R
Rodolphe G.
Rating: 4 out of 5
Small part sent without protection
Translated reviews
A
Angelique M.
Rating: 4 out of 5
Perfect delivery not too long to wait
Translated reviews
P
Pierre-Albéric D.
Rating: 4 out of 5
I find that just the photos as a tutorial is quite annoying especially that we have to click to have some in HD. Lack of tuto of reassembly. I'm not sure if it's a good idea to have a HD video of it, but it's a good idea to have a HD video of it.
Translated reviews
P
Paul C.
Rating: 4 out of 5
Nothing to say about the site.
Translated reviews
J
Jeremy L.
Rating: 4 out of 5
The delivery was fast. The tablecloth for the speaker and the camera was in good condition but not conform to the original one of my iPhone 6s. My smartphone can no longer change its brightness in auto.
Translated reviews
N
Natasha F.
Rating: 1 out of 5
....
Translated reviews
Response from SOSAV
Hello, Could you please contact our customer service at [email protected] so that we can inform you about the tracking of your package? Sincerely, The SOSav team
J
Joris B.
Rating: 4 out of 5
Everything is perfect except for the joint
Translated reviews
D
Dulhoste S.
Rating: 3 out of 5
The tutorials are very well done ... however, the material received, including the disassembly kit, (and given the price) are a very very Chinese quality! I even cut myself with the flat pliers so it is sharp inside.
Translated reviews
G
Gatien F.
Rating: 1 out of 5
Never again will I order from this site, the battery pack I received I noticed was too small for my iPhone 7 plus!
Translated reviews
Response from SOSAV
Hello, thank you for your comment! Please contact our customer service at [email protected] and we will be able to offer you an exchange of the part. We look forward to hearing from you and wish you a good day. Sincerely, The SOSav team
P
Patrick B.
Rating: 4 out of 5
fast delivery, quality product, well done site;
Translated reviews
E
Edouard D.
Rating: 4 out of 5
Very satisfied with the site
Translated reviews
M
Madeleine D.
Rating: 4 out of 5
Goods are in order. Fast delivery
Translated reviews
A
Alain C.
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product, and I'm very happy with the service.
Translated reviews
S
Sébastien P.
Rating: 3 out of 5
well
Translated reviews
M
Marie G.
Rating: 4 out of 5
races ok
Translated reviews
P
Philippe H.
Rating: 4 out of 5
Very clear site
Translated reviews
C
Cyril S.
Rating: 4 out of 5
No worries
Translated reviews
A
Anthony L.
Rating: 4 out of 5
Impeccable
Translated reviews
K
Kamel Z.
Rating: 1 out of 5
Very bad experience with email support. I bought a screen + touch screen. Delivery was perfect. After replacing this screen no particular problem. However, after using a tempered glass, an area of the touchscreen does not work properly. I tried several qualities of tempered glass without result. The different exchanges with the after sales service did not lead to a satisfactory answer. As I did not order tempered glass on the site, they cannot offer any support! I find this unacceptable and have given up the sterile dialogue I had with the after sales service. I recommended a screen elsewhere and since then no problem. Obviously, I do not recommend it.
Translated reviews
M
Miguel C.
Rating: 4 out of 5
I made several orders at sosav no problem until my last order the product ordered and received does not work
Translated reviews
F
Franck M.
Rating: 4 out of 5
Easy site. Fast shipping. The only drawback is the quality of the plastic clips, which are almost disposable (very damaged after opening only one shelf)
Translated reviews
G
Glenn F.
Rating: 4 out of 5
Top-notch customer service
Translated reviews
F
Florian J.
Rating: 4 out of 5
delivery on time, very well detailed tutorial!
Translated reviews
F
Frederic J.
Rating: 4 out of 5
Very good as usual
Translated reviews
J
Joel M.
Rating: 4 out of 5
Well
Translated reviews
J
Jonathan D.
Rating: 4 out of 5
order received on time as indicated.
Translated reviews
E
Edouard O.
Rating: 1 out of 5
Incorrect quality part Lithium battery for iPad with plug mounted on the wrong side! No quality control performed
Translated reviews
Response from SOSAV
Hello Edouard, Thank you for your feedback, our customer service has just replied to your message in order to offer you a satisfactory solution. We wish you a very good day. Sincerely, The SOSav team
D
Didier B.
Rating: 3 out of 5
I didn't understand well, I wanted to have the rear frame and it wasn't explained very well, but it was well packaged
Translated reviews
P
Pascal V.
Rating: 4 out of 5
Battery not working (it happens on all types of battery [motorcycle]), changed within 24 hours SAV at the top.
Translated reviews
P
Philippe M.
Rating: 4 out of 5
I have to say that I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.
Translated reviews
We use cookies for audience measurement and improving user experience.