Customer reviews of SOSAV

J

Jacqui F.

Rating: 4 out of 5

Published on 19/01/2020 à 08h19

for this small piece the delay could have been shorter.

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Pierre-Antoine R.

Rating: 4 out of 5

Published on 19/01/2020 à 05h27

Very good site. Good prices. Products delivered on time, I am satisfied. Thank you.

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Marine C.

Rating: 3 out of 5

Published on 17/01/2020 à 11h59

I received the right part but the colour didn't match, but I was happy with it.

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Hichme T.

Rating: 4 out of 5

Published on 17/01/2020 à 11h09

. downside : different prices just for a color story

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Carlos M.

Rating: 3 out of 5

Published on 16/01/2020 à 16h37

5 stars for the support that sent me back a new battery when the one I received didn't work... unfortunately this one doesn't work very well and doesn't hold a charge.

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Laurent B.

Rating: 4 out of 5

Published on 15/01/2020 à 19h47

the SOSAV site is relatively self-explanatory and responsive and efficient in case of problems

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Jean-Thierry L.

Rating: 1 out of 5

Published on 15/01/2020 à 16h32

I did not receive the right material, and more impossible to contact SOSAV by phone, as any good site of sale via the net, we can only contact them by mail, and to date they still have not answered me, as I paid via Paypal I will open a dispute, once their Paypal account blocked I think they will answer me immediately, the classic blow. I buy via the net often on foreign sites, even in China, and I have never had any problem, the only times or I have returned problems it has always been with French companies!

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Response from SOSAV Published on 16/01/2020

Hello Jean-Thierry, Thank you for taking the time to share your opinion. We are however surprised to read it. Indeed, we can be reached by mail or phone, you will find our contact information at the bottom of each page of our site. After checking, we have not received any request from you. Our support brings an answer the same day for each request (except WE and holiday), I invite you to contact them to the address [email protected] with a photo of the part which you received. The necessary will be done very quickly. Sincerely, The SOSav team

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Epiphane A.

Rating: 4 out of 5

Published on 12/01/2020 à 19h21

I am satisfied with the service. Order received on time. The price of the material purchased is cheap, remains to be seen in the long term. The price of the equipment is good, but it remains to be seen how long it will last, but there was a small problem during the validation of my address.

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Russell C.

Rating: 4 out of 5

Published on 12/01/2020 à 16h55

Fast, cheap, just wish I had known that the tool kit I ordered did not contain the screwdriver for my iPhone

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Hugo O.

Rating: 4 out of 5

Published on 12/01/2020 à 12h10

Very fast to be delivered

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Gaël B.

Rating: 4 out of 5

Published on 12/01/2020 à 11h56

Serious site, appreciable tutorials, correct packaging...

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Guedalia L.

Rating: 4 out of 5

Published on 07/01/2020 à 23h37

Unfortunately after repair: the pictures remain blurred... My laptop was too damaged... not that I'm sure. Did the humidity in Guyana play a role? I don't know.

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Eric M.

Rating: 4 out of 5

Published on 07/01/2020 à 20h37

product Ok++ delivery in Guadeloupe OK, but longer delivery time, normal...

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Emmanuel R.

Rating: 1 out of 5

Published on 07/01/2020 à 19h19

No response from the soap Poor quality part

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Response from SOSAV Published on 08/01/2020

Hello Emmanuel, We thank you for taking the time to share your opinion and we apologize again for the malfunction encountered. We are however surprised by your remark about our after-sales support since you have indeed exchanged with them and that the necessary steps are being taken to return the part. We are very pleased with the quality of the product and the quality of the service. Your new answer dates from yesterday (Tuesday) at 9:30 pm and we answered this morning (Wednesday). We remain at your disposal. The SOSav team

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Louis G.

Rating: 3 out of 5

Published on 07/01/2020 à 13h11

Very good delivery time but package damaged

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Response from SOSAV Published on 08/01/2020

Hello Louis, Thank you for taking the time to share your review. We're sorry if your package was damaged by the carrier during transit. Can you confirm that you received the parts intact? We have not been contacted to say otherwise. The SOSav team

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Aline B.

Rating: 4 out of 5

Published on 07/01/2020 à 11h01

I am satisfied with my order.

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Ivan R.

Rating: 3 out of 5

Published on 06/01/2020 à 11h01

3 euros for a very small joint and almost as much for the port...it is expensive in my opinion but the site has at least the merit of existing.

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Eric C.

Rating: 4 out of 5

Published on 05/01/2020 à 18h04

site a bit complicated to navigate

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Franck H.

Rating: 1 out of 5

Published on 05/01/2020 à 13h47

I tried to call the service department and they said to send an email and the email address is not good....

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Response from SOSAV Published on 08/01/2020

Hello Franck, Thank you for taking the time to share your opinion. In order to process your application, we need you to send us the photos by email. The email address on each page of our site is correct: [email protected] I confirm that I have not received any email from you, I invite you to send it back to us and remain at your disposal. The SOSav team

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Eugene J.

Rating: 4 out of 5

Published on 05/01/2020 à 13h14

The product is in perfect condition and arrived very quickly, I recommend this site.

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Candido D.

Rating: 4 out of 5

Published on 04/01/2020 à 17h10

Parts in conformity and fast. I advise

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Valentin C.

Rating: 4 out of 5

Published on 02/01/2020 à 12h33

I received my order very quickly, in good condition and well protected and matched with the device. I totally recommend it.

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Pol F.

Rating: 4 out of 5

Published on 02/01/2020 à 11h34

Sav serious and very reactive

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Julien B.

Rating: 4 out of 5

Published on 01/01/2020 à 08h05

Three good

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Frank M.

Rating: 4 out of 5

Published on 31/12/2019 à 12h19

I was very pleased with the quality of the service and the quality of the product.

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Antoine K.

Rating: 3 out of 5

Published on 30/12/2019 à 11h24

I did not receive what I asked for due to an error (now corrected). I have not received what I asked for due to an error (now corrected) and on one of my purchases I did not know what was in it, so I bought another part that was needed for the first purchase. And when I want to return it is accepted but the shipping costs are at my expense, these having a cost greater than or equal to the product. I have already ordered several times.

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Wassil H.

Rating: 1 out of 5

Published on 29/12/2019 à 20h36

exploded glue

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Response from SOSAV Published on 31/12/2019

Hello Wassil, Thank you for taking the time to share your opinion. After checking, you did not contact us to inform us of any damage to your package during its delivery. We therefore assume that the tube of glue ordered arrived intact thanks to its packaging and that only the outside of the package was damaged. If this is not the case, I invite you to contact our support team at [email protected] so that we can arrange for a return and apologise to you. Sincerely, The SOSav team

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Abdellah B.

Rating: 1 out of 5

Published on 29/12/2019 à 13h29

Ordered before 15h for a shipment the same day on 23/12, package sent the next day is 24/12 ... and still not delivered on 29/12 ...

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Laetitia M.

Rating: 4 out of 5

Published on 29/12/2019 à 11h57

A responsive and quality after sales service. I recommend it.

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Vincent D.

Rating: 3 out of 5

Published on 28/12/2019 à 12h45

I have received my order and it is now ready to ship. I am very pleased with the service and the quality of the product...

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Pascal C.

Rating: 4 out of 5

Published on 25/12/2019 à 20h01

cheaper product. delivery on time thank you

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Micael L.

Rating: 4 out of 5

Published on 25/12/2019 à 19h26

Good copy of the iPhone part ! Less easy to change than on the video ! Works nike now !

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Laurent G.

Rating: 4 out of 5

Published on 24/12/2019 à 23h35

Very good site The delivery was as I expected

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Anonymous A.

Rating: 4 out of 5

Published on 23/12/2019 à 21h35

Nickel

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Abrial K.

Rating: 4 out of 5

Published on 22/12/2019 à 08h48

Very good

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Danielle K.

Rating: 4 out of 5

Published on 19/12/2019 à 20h16

Received in good condition

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Hervé G.

Rating: 4 out of 5

Published on 18/12/2019 à 16h08

I'm very pleased with the quality of the glass and the fast delivery time. I'm missing a small instruction manual and I've made a few bubbles :(

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Thomas M.

Rating: 4 out of 5

Published on 18/12/2019 à 12h32

So I would say that it is very good but on the other hand at the level of the plate, I had to dismount the top to recover the broad flat wire because it is not on yours.

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Erwann H.

Rating: 4 out of 5

Published on 18/12/2019 à 11h56

The screen I bought is not working. Is this a problem with the phone or the screen?

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Marc L.

Rating: 4 out of 5

Published on 17/12/2019 à 20h31

Perfectly matches my order

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