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G
Rating: 4 out of 5
Unfortunately after repair: the pictures remain blurred... My laptop was too damaged... not that I'm sure. Did the humidity in Guyana play a role? I don't know.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 3 and 4 stars
Reset filtersE
Rating: 4 out of 5
product Ok++ delivery in Guadeloupe OK, but longer delivery time, normal...
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E
Rating: 1 out of 5
No response from the soap Poor quality part
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Response from SOSAV
Hello Emmanuel, We thank you for taking the time to share your opinion and we apologize again for the malfunction encountered. We are however surprised by your remark about our after-sales support since you have indeed exchanged with them and that the necessary steps are being taken to return the part. We are very pleased with the quality of the product and the quality of the service. Your new answer dates from yesterday (Tuesday) at 9:30 pm and we answered this morning (Wednesday). We remain at your disposal. The SOSav team
L
Rating: 3 out of 5
Very good delivery time but package damaged
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Response from SOSAV
Hello Louis, Thank you for taking the time to share your review. We're sorry if your package was damaged by the carrier during transit. Can you confirm that you received the parts intact? We have not been contacted to say otherwise. The SOSav team
A
Rating: 4 out of 5
I am satisfied with my order.
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I
Rating: 3 out of 5
3 euros for a very small joint and almost as much for the port...it is expensive in my opinion but the site has at least the merit of existing.
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E
Rating: 4 out of 5
site a bit complicated to navigate
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F
Rating: 1 out of 5
I tried to call the service department and they said to send an email and the email address is not good....
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Response from SOSAV
Hello Franck, Thank you for taking the time to share your opinion. In order to process your application, we need you to send us the photos by email. The email address on each page of our site is correct: [email protected] I confirm that I have not received any email from you, I invite you to send it back to us and remain at your disposal. The SOSav team
E
Rating: 4 out of 5
The product is in perfect condition and arrived very quickly, I recommend this site.
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C
Rating: 4 out of 5
Parts in conformity and fast. I advise
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V
Rating: 4 out of 5
I received my order very quickly, in good condition and well protected and matched with the device. I totally recommend it.
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P
Rating: 4 out of 5
Sav serious and very reactive
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J
Rating: 4 out of 5
Three good
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F
Rating: 4 out of 5
I was very pleased with the quality of the service and the quality of the product.
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A
Rating: 3 out of 5
I did not receive what I asked for due to an error (now corrected). I have not received what I asked for due to an error (now corrected) and on one of my purchases I did not know what was in it, so I bought another part that was needed for the first purchase. And when I want to return it is accepted but the shipping costs are at my expense, these having a cost greater than or equal to the product. I have already ordered several times.
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W
Rating: 1 out of 5
exploded glue
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Response from SOSAV
Hello Wassil, Thank you for taking the time to share your opinion. After checking, you did not contact us to inform us of any damage to your package during its delivery. We therefore assume that the tube of glue ordered arrived intact thanks to its packaging and that only the outside of the package was damaged. If this is not the case, I invite you to contact our support team at [email protected] so that we can arrange for a return and apologise to you. Sincerely, The SOSav team
A
Rating: 1 out of 5
Ordered before 15h for a shipment the same day on 23/12, package sent the next day is 24/12 ... and still not delivered on 29/12 ...
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L
Rating: 4 out of 5
A responsive and quality after sales service. I recommend it.
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V
Rating: 3 out of 5
I have received my order and it is now ready to ship. I am very pleased with the service and the quality of the product...
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P
Rating: 4 out of 5
cheaper product. delivery on time thank you
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M
Rating: 4 out of 5
Good copy of the iPhone part ! Less easy to change than on the video ! Works nike now !
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L
Rating: 4 out of 5
Very good site The delivery was as I expected
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A
Rating: 4 out of 5
Nickel
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A
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Received in good condition
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H
Rating: 4 out of 5
I'm very pleased with the quality of the glass and the fast delivery time. I'm missing a small instruction manual and I've made a few bubbles :(
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T
Rating: 4 out of 5
So I would say that it is very good but on the other hand at the level of the plate, I had to dismount the top to recover the broad flat wire because it is not on yours.
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E
Rating: 4 out of 5
The screen I bought is not working. Is this a problem with the phone or the screen?
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M
Rating: 4 out of 5
Perfectly matches my order
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G
Rating: 4 out of 5
There was an item missing in the order but received shortly after
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D
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product. However, I don't put the maximum note because of the unclear delay when the product is not available: announced 7-14 days subject to availability from the supplier but I waited more than 2 months for a product to become available (order, wait 5 weeks, cancel, then put an alert on the availability rather than recommending again: still no news ....). I ended up giving up and then recommending a product that was available this time although a bit more expensive, received in 3 days!
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S
Rating: 4 out of 5
Well received but two days later it takes the load well.
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Y
Rating: 4 out of 5
perfectly
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A
Rating: 4 out of 5
Satisfied with delivery time
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J
Rating: 4 out of 5
no opinion
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C
Rating: 4 out of 5
between the order and the delivery it was very fast.
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G
Rating: 3 out of 5
satisfactory
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T
Rating: 4 out of 5
The detail of the article does not totally correspond to the article itself but I am still satisfied
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H
Rating: 1 out of 5
The part arrived quickly but not in good condition... antenna connector missing with big scratch on the circuit... I'll send it back to you as soon as I can while waiting for a new replacement !
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