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A
Rating: 4 out of 5
Perfect for delivery, customer service, average for navigation in the site
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Part received defective but very responsive after sales service sent a new part the same day
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A
Rating: 4 out of 5
Satisfied with the product, repair done. It works again. Thanks
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A
Rating: 4 out of 5
Just to let you know that I received my package extremely dented and slightly open, fortunately nothing broke and everything was in it
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A
Rating: 4 out of 5
delivery not very fast, ordered on Monday morning, received Saturday in eco mode Regarding the battery, the autonomy seems shorter than with the old one of 4 years! I leave me a few days to see after qqles charges / discharges
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A
Rating: 1 out of 5
Order paid in express received in 48h 3 items orders only 2 received with delivery note as that the 3 were delivered! The 3 were in stock at the time of the order Contact number on the invoice not assigned! Sending several emails with no response After several days a proposal to have Flee this site
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Response from SOSAV
Hello, Thank you for sharing your opinion. After reading your comment and studying your file, it would seem that you are identified as a professional with us. As such, you have a privileged contact with our sales team. Do not hesitate to contact our team by email or telephone so that we can review your order together. Sincerely yours,
A
Rating: 1 out of 5
I'm not sure if I'm going to be able to get my order back, but I'm sure I'll be able to get it back. I've been using the site for some time now and I'm very happy with the service. I've been using the site for some time now and I'm very happy with the service and I'm very happy with the service.
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A
Rating: 4 out of 5
I ordered a tutorial on sosav to repair my iphone. This video encouraged me to order the part to replace.
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A
Rating: 4 out of 5
Very good service. Product conforms to its description
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A
Rating: 4 out of 5
Very good site, speed, precision, good packaging. Nothing to say
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A
Rating: 4 out of 5
received quickly
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A
Rating: 4 out of 5
Super as usual fast simple efficient
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A
Rating: 1 out of 5
In my package instead of the HUAWEI back shell there was...... A bomb! I wrote to them and they answered and offered me a refund or wait for the restocking which I chose... I have never had anything after relaunching.
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A
Rating: 1 out of 5
I never received my order! I'm still waiting
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Perfect except for the fact that the spatula is slightly fragile
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A
Rating: 4 out of 5
As I said before, more than free shipping like the competitors and you will get 5 stars!
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A
Rating: 4 out of 5
I'm very pleased with this product, it's very good and it's a good value for money. I'm very happy with it.
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
After mounting the new glass, the smartphone never turned on again, so big disappointment, I lost my device !!!! Now what are you going to answer me!
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A
Rating: 4 out of 5
Good cheap repair site with good advice, although I find the tutorials slightly sloppy. When the prices it is very good for some products but others it is abused!
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
product conforms to the order reception within the time limits package well preserved one star less for the legibility of the operating mode of the part to be replaced
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A
Rating: 4 out of 5
no problems to report
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A
Rating: 3 out of 5
The product barely matches the order. It is not the same model.
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A
Rating: 1 out of 5
I am still waiting for 2 months, 3 reminders for my initial complete order!!!
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A
Rating: 3 out of 5
ordering error
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Response from SOSAV
Hello, Once again we apologize for the inconvenience of receiving this bad product. We hope to have responded quickly to your complaint. Sincerely yours,
A
Rating: 1 out of 5
Deadlines are not met
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A
Rating: 4 out of 5
Very good product, too bad there is no explanation because different from the tuto proposed
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A
Rating: 4 out of 5
I'm not sure if I'm going to be able to get a good connection, but I'm not sure if I'm going to be able to get a good connection, so I'm not sure if I'm going to be able to get a good connection.
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A
Rating: 4 out of 5
Very good site Very clear
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A
Rating: 1 out of 5
Received the item in 3 days. The item was intended for an iphone 6S plus, but only works with a 6S, although I did order the part for the 6S plus.
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A
Rating: 4 out of 5
most expensive
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A
Rating: 4 out of 5
Not bad, nice and intuitive navigation.
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A
Rating: 4 out of 5
Very fast delivery
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A
Rating: 4 out of 5
Hull ordered black, received grey.
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A
Rating: 4 out of 5
fast even in case of problems
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A
Rating: 4 out of 5
The only downside was that when I received my order (portable battery), an important element was missing to glue the battery back together. I think that the product should have been offered to me even if it was not included in my order.
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A
Rating: 4 out of 5
My experience was a bit complicated due to the delivery method. I had a lot of delays but it must have been either a package lost in transit or my carelessness in writing the address wrong. I was very pleased with the service and the quality of the product. I have to say that I am very pleased with the service and the quality of the product. No problem to come back to their site that I recommend! Thank you for everything. See you soon. Adrien.
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