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A
Rating: 4 out of 5
Correct material and clear explanations, but the screwdriver pouch arrived torn in the cardboard sleeve. I would like to receive another one.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Really top it works perfectly
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A
Rating: 4 out of 5
The prices are a bit high but the service is good
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A
Rating: 4 out of 5
Very fast service
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A
Rating: 4 out of 5
practical and complete.
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A
Rating: 4 out of 5
Very good site for laptop repair. Good tutorial, lots of parts; I recommend!
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A
Rating: 4 out of 5
Super reliable and very serious site
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A
Rating: 4 out of 5
Shave. Well
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A
Rating: 4 out of 5
Good product nothing to say
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A
Rating: 3 out of 5
screwdriver that blows after removing two screws... the rest is fine
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A
Rating: 4 out of 5
Parts received on time and without damage. Thank you so much!
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A
Rating: 4 out of 5
Simple and practical.
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A
Rating: 4 out of 5
Good for me
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A
Rating: 3 out of 5
1st piece received with a damaged connector, crushed during shipping I think and sent back after a simple email the next day. The second one was functional but very difficult to connect because of the same connector.
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A
Rating: 4 out of 5
Well advised, very well done tutorial...
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A
Rating: 4 out of 5
simple site, effective with good explanations to do the troubleshooting ourselves
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A
Rating: 4 out of 5
Very good overall ?
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A
Rating: 4 out of 5
excellent service
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A
Rating: 1 out of 5
I've been using it for a while now and I'm not sure if it's a good one or a bad one, but it's a good one. Two times in a row a problem so I think the quality is not good
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A
Rating: 4 out of 5
efficient and professional
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A
Rating: 4 out of 5
Very good! Fast delivery, I received everything I ordered with no damage. I installed my iphone 5S screen without any problem. I have 2 yellow spots on the bottom of the new screen I don't understand. I don't mind.
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A
Rating: 3 out of 5
Reliable site and fast shipping. Only concern is the brightness of the screen iphone5 ordered lower than the original
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A
Rating: 1 out of 5
It is probably a mistake when we put it in the package because the main part ordered was not there. I am waiting for a reply from SOSAV. This is a provisional opinion, at least I hope so.
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A
Rating: 4 out of 5
Conforms to my order. Nothing to add
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A
Rating: 4 out of 5
Everything matches the description, very clear explanations.
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A
Rating: 3 out of 5
The delivery logistics taints the quality of your service, opinion based solely on personal experience.
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Response from SOSAV
Hello Thierry, Thank you for taking the time to share your review. We are sorry if you did not receive a notification that your package was available in your relay point. This sms/email is indeed sent directly by the Colissimo services, we unfortunately do not have the hand on it. Thanks to your feedback we are however sending the information back so that they can correct it quickly. We wish you a good day and remain at your disposal. The SOSav team
A
Rating: 4 out of 5
The material looks good, but I haven't had the chance to use it yet!
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A
Rating: 4 out of 5
Very clear site!
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A
Rating: 4 out of 5
I recommend this site following my purchase.
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A
Rating: 4 out of 5
Order conforms, received quickly
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A
Rating: 4 out of 5
Product received very quickly and new.
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A
Rating: 4 out of 5
Part in accordance with my needs
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A
Rating: 3 out of 5
The service department is a robot that doesn't understand requests. Or at least, it gives the impression that it does. The management of non-conforming part returns is complicated and takes too much time. The lack of choice of delivery point is a point to be improved.
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A
Rating: 3 out of 5
The order was easy but the product is not of good quality. Delivery was one day late.
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A
Rating: 4 out of 5
SERIOUS; PRODUCT CONFORMS TO THE DESCRIPTION; DELIVERY TIME VERY CORRECT
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
Useful and fast.
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A
Rating: 4 out of 5
Very good, just a small hole on the tool kit pouch, so it will tear over time and lose a star. Otherwise, the timing is good, the parts do the job well, and the guides are perfectly detailed.
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A
Rating: 4 out of 5
Serious site but 6 days to arrive on Corsica by colissimo
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A
Rating: 4 out of 5
Practice
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