Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 3 and 4 stars

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anonymous A.
Rating: 4 out of 5
great site, was very useful for my PSP... the disassembly/reassembly tutorials with pictures are just great!
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anonymous A.
Rating: 3 out of 5
good resource of material but lack of some tuto and material sometimes very low end
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anonymous A.
Rating: 4 out of 5
well compliant
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anonymous A.
Rating: 4 out of 5
part not in stock; restocking time a little long but contact sav accessible with fast answer
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anonymous A.
Rating: 4 out of 5
well done site, but what degree of quality for the screens (premium quality ? original ? )
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anonymous A.
Rating: 4 out of 5
well
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anonymous A.
Rating: 1 out of 5
tuto sosav or we forget to put back pieces ...
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anonymous A.
Rating: 4 out of 5
Delivery as expected and package well protected.
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anonymous A.
Rating: 4 out of 5
Material conforms well packaged fast delivery Everything ok
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anonymous A.
Rating: 4 out of 5
Correct
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anonymous A.
Rating: 4 out of 5
The order is very well done but the repair advice that says it is done in 25 min and 1 hours later we are still at the same side of the distribution. And try to sell all the products for a change of screen because it lacks the seal of the screen and the glue to fix, too bad you do not sell it with because for a little 100 euros we hope a complete kit.
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anonymous A.
Rating: 4 out of 5
Good, practical and affordable
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anonymous A.
Rating: 3 out of 5
I don't know this site, which seems to be serious ... my problem is that on the distribution platform there was an error and I still haven't received my order,,, ? so I wonder ...
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anonymous A.
Rating: 3 out of 5
The shipping costs are higher than the order: no home delivery without signature! No delivery in relay point.
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anonymous A.
Rating: 4 out of 5
Well
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anonymous A.
Rating: 4 out of 5
The repair guides are well done, shipping is fast and well packaged.
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anonymous A.
Rating: 3 out of 5
Very long delivery time, order on January 8th, delivery on February 15th!
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anonymous A.
Rating: 4 out of 5
Purchase in accordance with the site Quick and efficient
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anonymous A.
Rating: 4 out of 5
Good advice
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anonymous A.
Rating: 4 out of 5
Order received in 2 times, forgot a package
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anonymous A.
Rating: 4 out of 5
Interesting for disassembly methods
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anonymous A.
Rating: 4 out of 5
Very well done change guide
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anonymous A.
Rating: 3 out of 5
Well
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anonymous A.
Rating: 4 out of 5
Well
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anonymous A.
Rating: 4 out of 5
I've been using it for a while now and it's a good idea to have a look at it and see if it's working.
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anonymous A.
Rating: 3 out of 5
Hello, Slight delay in delivery (climatic problem probably), as ordered on 06/02/ and delivered on 15/02/ Sincerely
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anonymous A.
Rating: 4 out of 5
Well done site where you can find what you are looking for
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anonymous A.
Rating: 3 out of 5
I paid an extra 12 for a next day delivery on Saturday morning. I received it on Monday morning. My daughter left without a phone. I do not thank chronopost.
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anonymous A.
Rating: 4 out of 5
to discover, well
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anonymous A.
Rating: 4 out of 5
Responsive customer service
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anonymous A.
Rating: 4 out of 5
I'm very pleased with the quality of the package and the way it was packaged. I ordered on Thursday evening and received it on Wednesday morning, which is more than the 72 hours advertised with chronopost.
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anonymous A.
Rating: 4 out of 5
I've just got to put the piece together and try it out. And thank you for the little carambar?
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anonymous A.
Rating: 4 out of 5
....
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anonymous A.
Rating: 4 out of 5
I'm very pleased with the quality of the materials but the service is not as good as it should be. By bank transfer it took more than 10 days, otherwise served perfectly. I'm very pleased with the service and the quality of the products.
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anonymous A.
Rating: 4 out of 5
Good value for money
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anonymous A.
Rating: 4 out of 5
The only downside is that when you buy a screen, you just have a small link to the article because I had to make another order for the stick that sticks the screen.
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anonymous A.
Rating: 4 out of 5
All right?
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anonymous A.
Rating: 4 out of 5
Very good
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anonymous A.
Rating: 3 out of 5
Long to review
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anonymous A.
Rating: 1 out of 5
Hello, indeed I am informed. The fact that there is snow I am aware, but I received other packages transiting through the same carrier and ordered on another site than yours, moreover I am not responsible for the snow either. On the site I was offered a delivery for the next day (know that the weather is predictable so you can block the delivery option before 13h), it is not respected it is up to you to make a refund to the customer and not the carrier. You are free to arrange or not with your carrier. In view of your sense of customer service, please know that I will not recommend your sites or other affiliates without resolving this incident on your part. Sincerely
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Response from SOSAV
Hello, Unfortunately, we are not responsible for the snow, nor are the carriers. The tracking number of your package was sent to you and the delivery time problems were announced on the online tracking. As our customer service indicated to you, a request to the carrier was nevertheless made on your behalf but only the carrier is entitled to judge and grant a refund for not respecting the delivery time. As soon as we have the carrier's reply, our customer service will not fail to come back to you to inform you of their decision. Sincerely, The SOSav team