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A
Rating: 4 out of 5
Very well packaged
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Trusted site
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A
Rating: 4 out of 5
Fast and compliant.
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A
Rating: 4 out of 5
Reasonable
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A
Rating: 3 out of 5
Very good site except the delivery time is too long
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A
Rating: 3 out of 5
The package went to the relay point and back to Sosav: a mystery. And I had to be threatening to get a 100% refund. I placed an order again, we'll see.
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A
Rating: 3 out of 5
The site is not bad... but I will not return. I think I would have found much cheaper elsewhere. I'm not sure I'd recommend it to anyone. I'd rather go to Amazon for the same thing. I prefer to go to Amazon for the same thing...
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A
Rating: 4 out of 5
Bon site bon tuto
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A
Rating: 1 out of 5
Incomplete order missing standard kite tools replace by a carambar Sova unreachable No link to follow up order
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A
Rating: 4 out of 5
Clear and simple. With the video assembly/disassembly guides, it's very practical. The only problem is the very long delivery time. It's a shame.
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A
Rating: 4 out of 5
fast delivery and great tutorial
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A
Rating: 1 out of 5
Disastrous experience I shot my phone while I was very careful...
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A
Rating: 4 out of 5
Excellent
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A
Rating: 4 out of 5
Good.
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A
Rating: 3 out of 5
Rear panel that comes off
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A
Rating: 4 out of 5
Clear, easy to find and well explained. Thank you.
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A
Rating: 4 out of 5
Good products
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A
Rating: 3 out of 5
Very good responsiveness from the customer service side. Despite the fact that I had to wait 1 month after placing the order to receive the part. ( PS : Nice to put carambars to apologize )
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A
Rating: 4 out of 5
Fast shipping
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A
Rating: 3 out of 5
I am very satisfied, especially for the tuto that allowed me to repair myself my jack (xperia Z3 compact) however, this tuto also made me break one of my parts. I'm not sure if it's a good idea to use a phone that has a vibrator, but I'm not sure if it's a good idea to use a vibrator that has a vibrator. It's not too expensive so I'll fix it when I have time, but I'm still a little disappointed. Thank you for these tutorials!
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A
Rating: 3 out of 5
Thank you for being here
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A
Rating: 3 out of 5
I received the screen to repair my phone, but it doesn't work. So I contacted customer service and they asked me to send them a picture of both sides of the screen. I am now looking for someone who can take these pictures for me, because the only camera I had was my cell phone, which is not working anymore...
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 3 out of 5
bon site
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A
Rating: 4 out of 5
Very responsive customer service. Order ok. Too bad there are no tutorials for repairing a . psp e 1004. Should improve the software to search for spare parts accounting (simplify). Attention when the package is to be sent to a post office in Belgium it is only for the post office staff. Indeed there is a signature which must be affixed to the deposit of the parcel. In my case, if the postal agent had signed in my place, the parcel would have been marked as delivered without me receiving it. Fortunately, he called me to inform me.
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A
Rating: 4 out of 5
Good products, well packaged, small delay on delivery
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A
Rating: 3 out of 5
Very responsive contact, but very long delivery time
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A
Rating: 4 out of 5
Fast delivery times, well packaged goods
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A
Rating: 4 out of 5
good quality screen, very well protected during transport, to see the quality and resistance of the touch screen over time
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
I've been using it for a while now and it's a great kit, except for the black plastic opener tool which has completely degraded since the first use. I'm a little embarrassed?
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A
Rating: 3 out of 5
Thank you for the great service.
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A
Rating: 3 out of 5
The site itself is very well done. Easy to order. I have nothing to say about the product itself, but before you buy, make sure the video explanation is there. The change of the camera glass is in itself very simple. The PROBLEM is that there was no video and I got bogged down taking everything apart and in the process, I messed up my screen. RESULT: I have to change my 250 screen. SNIFF SNIFF!!!!
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A
Rating: 4 out of 5
I will recommend this site I did not put 5 stars because in the explanation there was a paragraph missing when you change the LCD screen and touch screen you do not talk about the speaker I had to ask several times the phone before understanding what was wrong
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A
Rating: 1 out of 5
The package was supposed to be delivered the next day because it was urgent and I had to pay more for it! I received the package 6 days later and at the wrong parcel delivery point! so I had to drive 30km to get it back.
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A
Rating: 4 out of 5
Clear and intuitive explanatory Well done
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A
Rating: 3 out of 5
The quality of the screen is not the best ... but for the price it's still 2 times cheaper than Apple...
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A
Rating: 4 out of 5
8 out of 10 tr when we arrive on the site it is written 10% on the 1st order in the basket and at the time of regulating we were 2, have long sought ..the word welcome being refused! so false advertising . good packaging fast delivery ..good visual explanation ..no problem for the contactor
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Response from SOSAV
Hello, We have just seen your comment on the Avis Vérifiés website and we thank you for taking the time to give your opinion. After checking, a bug (which has since been corrected) prevented you from using the 10% discount coupon. We are coming back to you to refund the discount. We have proceeded to refund the discount you should have received. Your PayPal account will be credited with 5.00 within 3 to 4 days. With our apologies for this inconvenience. Sincerely, The SOSav team
A
Rating: 1 out of 5
The screen ordered does not work And the after-sales service is not looking for stories, take pictures of their screen front, back Pkoi? Yet on the site it marks satisfied or refunded They just have to take their screen and check
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A
Rating: 4 out of 5
Tool kit in accordance with my order.
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