Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 3 and 4 stars

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I
isabelle C.
Rating: 4 out of 5
following a purchase from 15/11/2022
quick order receipt
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Marc Z.
Rating: 4 out of 5
following a purchase from 13/11/2022
Delivery impeccable, I remove however a star because the description of the article was not complete (the battery is not provided with the double face of origin like the others) it was necessary to improvise
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K
Karl D.
Rating: 3 out of 5
following a purchase from 08/11/2022
Disappointed because when peeling the film from the support one of the 2 protections remained stuck on the support so at the installation I did not understand why only one film of protection was present. Catastrophic result....because I tried in vain to remove a film that was not present. ...
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Response from SOSAV
Salve,
Vi invito a fare la richiesta di scambio direttamente sul sito web. È possibile effettuare una nuova spedizione.
Grazie.
Grazie.
T
Thomas M.
Rating: 3 out of 5
following a purchase from 07/11/2022
The delivery was made on time, product meets my expectations. Only downside, I thought that the seal would be provided with the screen but no.. Result obliged to make a new order and to pay shipping costs in addition ... Too bad.
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C
Cyril H.
Rating: 4 out of 5
following a purchase from 06/11/2022
Too bad the charging module isn't just right. I had to trim the PCB a bit to make it fit properly with the Samsung Galaxy A10 ergos.
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Philippe F.
Rating: 3 out of 5
following a purchase from 03/11/2022
Quick reception but the repair kit is not complete because you have to buy the isesamo without which you break the screen (try to remove it by another way). Moreover it takes more than half an hour and the various screwdrivers do not correspond to the tutorials on the site (colors). Also not as easy to remove the old battery (the stickers crack before the complete removal) and a little dangerous operation too. In short, after having ordered the isesamo and a new screen, the operation is still successful but I will not risk it again. And I don't think I'll ever buy an iPhone again either but that's another subject.
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Jean-Robert F.
Rating: 3 out of 5
following a purchase from 02/11/2022
Screen received unofficial. I am informed that the mobile phone is too old. Ok but update the proposed products to avoid misunderstandings. Refund of half the purchase price + small gift received as a commercial gesture.
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Nabil E.
Rating: 4 out of 5
following a purchase from 02/11/2022
The package is a mess, lack of information and details especially when ordering parts for different iPhones. Sincerely.
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pascal C.
Rating: 4 out of 5
following a purchase from 23/10/2022
Order received and compliant . Thank you for the tuto that allowed me to exchange the vibrator of my J5 2016
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cyril C.
Rating: 4 out of 5
following a purchase from 19/10/2022
Very good
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Hibert X.
Rating: 4 out of 5
following a purchase from 18/10/2022
Your site is very good and clear for the search. Of a product or part of a model. Just one thing for the tracking we just shipped the package but where it is located you did not specify during the journey and when it is in the box I did not receive a message
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Vialard M.
Rating: 4 out of 5
following a purchase from 14/10/2022
Everything was good except for the repair of the suction cup Ventoux is not so a little complicated to remove the screen otherwise everything was perfect I recommend
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Marcel C.
Rating: 4 out of 5
following a purchase from 16/10/2022
Products available and less expensive than on Amazon Demonstration video accurate and very useful
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Dylan D.
Rating: 4 out of 5
following a purchase from 10/10/2022
I am very pleased with my first order from SOSAV. It went very well and I recommend it to you.
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Michael M.
Rating: 4 out of 5
following a purchase from 08/10/2022
Well
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Francoise D.
Rating: 4 out of 5
following a purchase from 08/10/2022
satisfied
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David A.
Rating: 4 out of 5
following a purchase from 05/10/2022
Compliant, fast ... correct price
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FREDERIC L.
Rating: 4 out of 5
following a purchase from 06/10/2022
Very good
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Lefranc M.
Rating: 4 out of 5
following a purchase from 03/10/2022
Delivery and order in conformity
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THUC LONG D.
Rating: 4 out of 5
following a purchase from 03/10/2022
Apart from the packaging of the article to review otherwise everything is perfect
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E
Emmanuel D.
Rating: 4 out of 5
following a purchase from 02/10/2022
Package received quickly. The tutorial is well done for changing an iPhone battery. I put 4 stars because I have the impression that the battery although new does not hold the load as much as the original one at the beginning. But this may be due to the phone.
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C
Cedric K.
Rating: 3 out of 5
following a purchase from 01/10/2022
Good material
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Anthony P.
Rating: 4 out of 5
following a purchase from 02/10/2022
Perfect functional player.
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lilian N.
Rating: 1 out of 5
following a purchase from 30/09/2022
I took the express delivery for 12€ and I received my package 4 days later...
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Response from SOSAV
Salve,
L'ordine è stato effettuato il venerdì pomeriggio dopo le 14.00.
Di conseguenza, l'ordine è partito come concordato lunedì 03 ottobre. È stato quindi consegnato il 04 ottobre come previsto. Le scadenze sono pienamente rispettate. Vi prego di accettare le mie scuse.
Cordiali saluti, Etienne.
G
Gérard G.
Rating: 4 out of 5
following a purchase from 24/09/2022
First experience since the new team took over the site. Order received on time and in compliance, correct packaging. Installation ok with the guide
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Jerome P.
Rating: 4 out of 5
following a purchase from 23/09/2022
Delivery error well made up for by a pleasant and efficient after-sales service
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Frédéric A.
Rating: 4 out of 5
following a purchase from 24/09/2022
Service, accompanying tutorials, quality of parts. Everything is there. A little expensive compared to the competition
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Guillaume C.
Rating: 4 out of 5
following a purchase from 22/09/2022
Very clear tutorials, availability of parts and tools. Fast and secure shipping. Quality of the iPhone X kit tools is average. The spatula broke and the flat part to remove the screen was very quickly damaged after the first use. The suction cup to lift the screen is almost too big and of average quality. I had trouble getting it to stick properly. It recommends the purchase of a battery storage even though the latter is provided already installed on the replacement battery.
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F
florian V.
Rating: 4 out of 5
following a purchase from 22/09/2022
When it's good, you have to say so. The "premium" screen ordered is not exactly the same as the original, nevertheless it fulfills its function well, to see its resistance in time. The tutorial was a big plus.
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F
Fabien V.
Rating: 1 out of 5
following a purchase from 19/09/2022
not received the correct product ordered!!!
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Response from SOSAV
Salve,
Ho ricevuto una vostra e-mail in cui mi chiedevate di inviarvi una foto del prodotto che avete ricevuto. Siamo disponibili via mail, chat e telefono, senza un contatto da parte vostra su questo non possiamo vedere che.
Grazie per il suo tempo.
Cordiali saluti
S
Stéphane B.
Rating: 4 out of 5
following a purchase from 15/09/2022
Thank you for the part you received.
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Olivier M.
Rating: 4 out of 5
following a purchase from 17/09/2022
I just put 4 stars because I had a screwdriver that was dead so I can do nothing with it. Otherwise nothing to say I recommend
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Mohamed B.
Rating: 4 out of 5
following a purchase from 16/09/2022
Good, just a little slow delivery despite the 6/7 euros ordered on Friday.
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Patrice L.
Rating: 4 out of 5
following a purchase from 16/09/2022
Always No Worries
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YOANN D.
Rating: 3 out of 5
following a purchase from 13/09/2022
Screen not great, colors are very bland compared to the original screen. I placed two orders, delivered in one package but I paid twice the shipping costs. A gesture from you would be welcome. The battery doesn't have a crazy autonomy but it's already better than the old tired battery.
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D
David F.
Rating: 4 out of 5
following a purchase from 13/09/2022
Very good store. Efficient delivery considering the 11000km. I will recommend it for sure. My only small reproach is the unavailability or the too long breakage of certain articles.
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Yannick L.
Rating: 3 out of 5
following a purchase from 10/09/2022
Package received as described
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Louis H.
Rating: 4 out of 5
following a purchase from 10/09/2022
Great, fast delivery and good material.
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B
Brahim A.
Rating: 4 out of 5
following a purchase from 04/09/2022
I ordered a battery for MacBook air 13". Order received in time, it was well packaged I replaced it, for the moment everything works properly.
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F
Frédéric H.
Rating: 4 out of 5
following a purchase from 02/09/2022
Received on time, the universal tools do not contain the "crowbar" needed to remove the old battery. Still managed to do it without damaging the screen, the battery works fine
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