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A
Rating: 4 out of 5
The site is functional and I found what I was looking for quickly and easily.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good site, the tutorials of disassembling are very well done, it lacks perhaps the tuto of reassembly, because it is not necessarily the reverse. Order received 2 days after placing it, perfect
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A
Rating: 4 out of 5
Easy to navigate and user friendly. Thank you for the tutorials as this is what I needed.
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A
Rating: 4 out of 5
Order shipped quickly.
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A
Rating: 3 out of 5
In the screen there's a white green thing at the top
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A
Rating: 4 out of 5
Good service, good service. There was just a plastic piece in the iphone tool kit that was used as a lever and broke on the first use. But that did not prevent me from repairing my battery.
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A
Rating: 4 out of 5
Fast shipping as expected.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Clear site
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A
Rating: 4 out of 5
Simple and fast.
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A
Rating: 1 out of 5
No phone number for easier and faster contact, not good, I do not recommend! The delivered screen does not work properly! How to make a claim and exchange, no contact, this is not very serious!!!
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A
Rating: 4 out of 5
Fast, compliant and it works!
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A
Rating: 4 out of 5
Simple and user-friendly. Delivery as fast as amazon.
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A
Rating: 3 out of 5
Quality product but does not work. The screen does not turn on. Requested a return but no response in a week. What does customer service do?
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A
Rating: 4 out of 5
The site is well put the quality of the items purchased is not consistent with my expectations I find them low in range.
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A
Rating: 1 out of 5
The screen I ordered is not working. I would like to exchange it and have sent an email to customer service with no response yet.
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Response from SOSAV
Madam, First of all, our apologies for the malfunction of this screen. We have received a message from you around 18:20 today. We have just proposed you a solution for the exchange of your screen. Sincerely,
A
Rating: 4 out of 5
Not bad!
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A
Rating: 4 out of 5
The items ordered are as described. Chronopost notified me of the possible withdrawal at the point of withdrawal on 18/08/2016. On 20 the point relay told me not to have the package and to return on 22/08. I was able to get the package on the 22/08. I am disappointed with the waiting time and would like an explanation. Respectful greetings
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
conforms to the order, delivery time respected
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A
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
Out of 4 products ordered, 2 were not what I ordered (1 color error and 1 totally different product). Despite opening a ticket and sending a photo, no news for several days...
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Response from SOSAV
Sir, For some reason, the ticket corresponding to your request has been closed... Could you simply reply to the last email you received from us? This will allow us to open the support ticket again. We will then be able to send you directly the expected parts. Sincerely yours,
A
Rating: 3 out of 5
NOT BAD BUT STILL NEED THE MATERIAL TO WORK!!!!!!!
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A
Rating: 3 out of 5
I'm very pleased with the quality of the product and the packaging. The postage is too expensive and the delivery is not fast enough.
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A
Rating: 3 out of 5
Great products and delivery but difficult to contact you for ordering issues.
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A
Rating: 4 out of 5
bon site
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A
Rating: 3 out of 5
The site is relatively well designed. Maybe review the shipping of packages. An iPhone rear camera may not require a whole package especially when it is filled with paper and a carambar! A simple tracking letter to ship it and does not cost 6!
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A
Rating: 4 out of 5
Well
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A
Rating: 3 out of 5
Some operations are delicate to take off some parts it is necessary to force well, perhaps to attract the attention...
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A
Rating: 4 out of 5
all very well except that they don't pay back,,, they make a credit note,, Greetings Mr Viannais
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A
Rating: 3 out of 5
Everything will depend on what happens next
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A
Rating: 4 out of 5
Very good site, I recommend
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A
Rating: 4 out of 5
Good except that delivery announced one day before
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A
Rating: 4 out of 5
Very well done site, recommend it to others.
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A
Rating: 4 out of 5
easy to do research. may be lacking the possibility of an emergency number to contact.
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A
Rating: 1 out of 5
Fast shipping but poor quality products. No answer from the SAV for a repair or a refund. 25 euros lost.
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Response from SOSAV
Sir, We received a return request from you on Monday (22/08) at 11:53 am, to which we responded positively at 5:41 pm. As indicated, we will of course proceed with the refund of the part that does not give us satisfaction. Sincerely yours,
A
Rating: 4 out of 5
A recommander
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A
Rating: 3 out of 5
Product conforms, but delivery time a little long, more than 10 days without news, following my phone call to the company, the product is sent in the stride?
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A
Rating: 1 out of 5
At first everything goes well : well done website, package delivered quickly. However, you can't count on an after-sales service in case of problem (for my part, the iphone screen received was defective) : no answer to my request, without even talking about refund. I'm not sure what to expect from this company, but I'm sure it's a good one.
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Response from SOSAV
Sir, After searching, we can't find any trace of contact from you. Could you please send us a request to our email address [email protected]. We usually reply within the day. Sincerely yours,
A
Rating: 4 out of 5
Very useful site to repair your phone.
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